See all properties
Save

Krystal Cancun All Inclusive

4.0 star property
Family fun on the beach, with outdoor pool, near Forum Beach

Choose dates to view prices

Photo gallery for Krystal Cancun All Inclusive

View from room
3 bars/lounges, swim-up bar, poolside bar
Outdoor banquet area
Cafe
Outdoor wedding area

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • All inclusive
  • Room service
The current price is SAR 1,043
SAR 1,276 total
includes taxes & fees
2 Apr - 3 Apr

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Luxury Double Room, 2 Double Beds, Balcony, Ocean View

Luxury Double Room, 2 Double Beds, Balcony, Ocean View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Luxury Double Room, 2 Double Beds, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Blackout drapes/curtains
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Double Room, 1 King Bed, Ocean View

Luxury Double Room, 1 King Bed, Ocean View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Luxury Double Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
Blackout drapes/curtains
Private bathroom
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Krystal Club with Balcony Ocean View, Two Double Beds

Krystal Club with Balcony Ocean View, Two Double Beds | In-room safe, blackout drapes, iron/ironing board, free WiFi

Krystal Club with Balcony Ocean View, Two Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Blackout drapes/curtains
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Studio, 1 King Bed with Sofa bed, Sea View

Family Studio, 1 King Bed with Sofa bed, Sea View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Studio, 1 King Bed with Sofa bed, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LED TV
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Krystal Club with Balcony Ocean View, King Bed

In-room safe, blackout drapes, iron/ironing board, free WiFi

Krystal Club with Balcony Ocean View, King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
Blackout drapes/curtains
Private bathroom
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, City View

Standard Double Room, 2 Double Beds, City View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Blackout drapes/curtains
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Romantic Room, 1 King Bed, Balcony, Oceanfront

In-room safe, blackout drapes, iron/ironing board, free WiFi

Romantic Room, 1 King Bed, Balcony, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Dining table
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view

Emporio Cancun Optional All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Kids pool
7.8 out of 10, Good, (1628)
The price is SAR 736
SAR 946 total
includes taxes & fees
1 Apr - 2 Apr
Emporio Cancun Optional All Inclusive

About the neighborhood

Map
Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Gaviota Azul Beach - 3 min walk
  • Cancun Convention Center - 4 min walk
  • Forum Beach - 5 min walk
  • Caracol Beach - 7 min walk
  • Hotel Zone Beaches - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Coco Bongo - ‬4 min walk
  • ‪Hooters - ‬3 min walk
  • ‪Mandala - ‬3 min walk
  • ‪Monkey Business - ‬3 min walk
  • ‪Forum Beach Club - ‬5 min walk

About this property

Krystal Cancun All Inclusive

Upscale all-inclusive hotel near Gaviota Azul Beach
Close to Cancun Convention Center and Forum Beach, Krystal Cancun All Inclusive provides a swim-up bar, a poolside bar, and shopping on site. With a white sand beach, sun loungers, and beach volleyball, this hotel is the perfect place to soak up some sun. Treat yourself to a facial, aromatherapy, or a massage at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and local and international cuisine. Fitness classes are offered at the gym; the property also has a garden, a hair salon, and dry cleaning/laundry services. In addition to 3 bars and a free kid's club, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • A free beach club on site, an elevator, and beach umbrellas
  • A porter/bellhop, ATM/banking services, and concierge services
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 502 rooms include comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like late night room service and free WiFi. Guest reviews say good things about the clean rooms at the property.
More amenities include:
  • Recycling and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 42-inch LED TVs with cable channels
  • Wardrobes/closets, childcare services, and coffee/tea makers

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (non-alcoholic beverages included)

Land activities

Kids club

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 restaurants
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Aquamarina
  • Las Velas
  • Hacienda El Mortero
  • El Mediterraneo

Things to do

  • Fitness classes
  • Beach volleyball
  • Children's pool
  • Fitness center
  • Free beach club
  • Full-service spa
  • Outdoor pool
  • Shopping
  • Hot tub

Family friendly

  • Children's pool
  • Dining table
  • Free children's club
  • In-room child care (surcharge)
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms - 5

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • Elevator

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Beach towels
  • Comprehensive recycling policy
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water

More

  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Krystal Cancun
Krystal Cancun All Inclusive Hotel
Krystal Cancun All Inclusive Cancun
Krystal Cancun All Inclusive Hotel Cancun

Frequently asked questions

Does Krystal Cancun All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Krystal Cancun All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Cancun All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Krystal Cancun All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Krystal Cancun All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Krystal Cancun All Inclusive?

Yes, the property is all-inclusive.

Where is Krystal Cancun All Inclusive located?

Located in Zona Hotelera, this beachfront hotel is connected to the convention center and within a 5-minute walk of Gaviota Azul Beach, Cancun Convention Center, and Forum Beach. La Isla Shopping Mall and Langosta Beach are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Krystal Cancun All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 362 out of 1024 reviews
Rating 8 - Good. 232 out of 1024 reviews
Rating 6 - Okay. 197 out of 1024 reviews
Rating 4 - Poor. 106 out of 1024 reviews
Rating 2 - Terrible. 127 out of 1024 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities
Great place
Stayed 3 nights in Feb 2025

8/10 Good

Stephanie Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach.
Stayed 4 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spot. The best beach in the area
Stayed 7 nights in Feb 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
The a la carte at Restaurante Hacienda El Mortero was an amazing experience.
Stayed 7 nights in Feb 2025

10/10 Excellent

Gladys

Liked: Staff & service, amenities, property conditions & facilities
Would definitely come here again, made out trip so perfect and safe! Loved the food and the area !!
Stayed 3 nights in Jan 2025

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
The location is centrally located so it was easy to get to places.
Stayed 3 nights in Jan 2025

10/10 Excellent

sg

Liked: Cleanliness, staff & service, property conditions & facilities
Good place and many people.
Stayed 3 nights in Jan 2025

8/10 Good

craig

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and courteous
Stayed 5 nights in Feb 2025

8/10 Good

ERIC JOSEPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach, walkable to shops and food. Food at resort was palatable but nothing to write home about.
Stayed 8 nights in Feb 2025

10/10 Excellent

Isaiah Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 3 nights in Jan 2025

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stayed here and I love the service
Stayed 4 nights in Jan 2025

10/10 Excellent

Karen Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente
Stayed 2 nights in Feb 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food wasn’t good and service was slow but the property is gorgeous and the staff is friendly.
Stayed 2 nights in Jan 2025

6/10 Okay

oscar

Liked: Staff & service
Disliked: Cleanliness
The beach was beautiful
Stayed 4 nights in Jan 2025

10/10 Excellent

Melissa Mae

Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful visit
Stayed 7 nights in Jan 2025

10/10 Excellent

Robert Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 7 nights in Dec 2024

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are all very nice and accommodating. We had a small issue with our room at check in, it was immediately taken care of in a professional manner.
Stayed 3 nights in Feb 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities
All personnel is very kind. All inclusive is great.
Stayed 3 nights in Feb 2025

10/10 Excellent

Agostina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice time. There are lots of dining options and the beach is beautiful. The hotel is very nice too, there is a newer building and an older building. The older building could have more maintenance but overall it was great.
Stayed 7 nights in Feb 2025

4/10 Poor

Meyer

Disliked: Amenities
Very poor in food and it looks and feels cheap for a hotel
Stayed 9 nights in Feb 2025

10/10 Excellent

Kelly Rena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
alot with-in walking distance
Stayed 6 nights in Feb 2025

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
nice service
Stayed 4 nights in Feb 2025

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Krystal all inclusive is amazing. We came to cancun first time and we had so much fun. I love the aquazumba in the krystal infinity pool. Evening karaoke and line dancing were great and enjoyable. Fresh food throughout the day. Very polite and friendly staff , always ready for help. Great experience will surely come again. Beach is beautiful 😍 🤩 👌 ❤️ 💙 💕
Stayed 6 nights in Feb 2025

10/10 Excellent

Prabhjeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good experience for the first time safe and fun 🤗😊👍
Stayed 5 nights in Jan 2025

8/10 Good

israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms need a lot or repairs and improvements. Hotel is one the first building so need updates. Location and staff excellent
Stayed 4 nights in Feb 2025