Imperial las Perlas

3.0 star property
Family-friendly beachfront hotel near La Isla Shopping Mall

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January 2025

Photo gallery for Imperial las Perlas

Aerial view
View from property
Exterior
Outdoor pool, pool umbrellas
Lobby

Reviews

6.0 out of 10

Popular amenities

  • All inclusive
    All inclusive
  • Bar
    Bar
  • On private beach
    On private beach
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Room options

Available filters for rooms
Showing 1 of 1 room

Standard Room

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

About the neighborhood

Map
Boulevard Kukulc n Km. 2.5, Cancun, ROO, 77500

What's nearby

  • Aquaworld - 11 min walk - 0.9 km
  • Iberostar Cancun Golf Course - 2 min drive - 2.3 km
  • La Isla Shopping Mall - 3 min drive - 2.5 km
  • Cancun Interactive Aquarium - 3 min drive - 3.1 km
  • Delfines Beach - 5 min drive - 4.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬17 min walk
  • ‪JW Marriott Lobby Bar - ‬13 min walk
  • ‪Porfirio's Cancun - ‬2 min walk
  • ‪Puerto Madero - ‬3 min walk
  • ‪Harry's Prime Steakhouse and Raw Bar - ‬2 min walk

About this property

Imperial las Perlas

All-inclusive family-friendly hotel near Iberostar Cancun Golf Course
You can look forward to a marina, a beach bar, and a poolside bar at Imperial las Perlas. With a private beach, beachfront dining, and sun loungers, this hotel is the perfect place to soak up some sun. For some rest and relaxation, visit the outdoor treatment areas. The on-site international cuisine family restaurant, La Palapa, offers breakfast, lunch, and dinner. Enjoy onsite activities like scuba diving and beach volleyball. Stay connected with free WiFi in public areas, and guests can find other amenities such as a grocery/convenience store and a terrace.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with pool umbrellas
  • Free self parking
  • Breakfast (surcharge), an area shuttle, and babysitting (surcharge)
  • Luggage storage, smoke-free premises, and tour/ticket assistance
Room features
All 118 individually furnished rooms have comforts such as premium bedding and air conditioning.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies, daily housekeeping, and phones

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Area shuttle

Food and drink

  • Breakfast available for a fee daily: MXN 150 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar and 1 poolside bar

Restaurants on site

  • La Palapa

Things to do

  • Beach volleyball
  • Children's pool
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • Marina onsite
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Outdoor treatment areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately MXN 150 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Imperial las Perlas
Imperial las Perlas Cancun
Imperial las Perlas Hotel
Imperial las Perlas Hotel Cancun
Hotel Imperial Las Perlas
Imperial Las Perlas Cancun Mexico
Imperial Perlas Cancun
Imperial Las Perlas Resort Cancun
Imperial Las Perlas Resort
Imperial las Perlas Hotel
Imperial las Perlas Cancun
Imperial las Perlas Hotel Cancun

Frequently asked questions

Does Imperial las Perlas have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Imperial las Perlas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Imperial las Perlas?

Self parking is free at this property.

What time is check-in at Imperial las Perlas?

Check-in start time: 3 PM; Check-in end time: noon.

What time is check-out at Imperial las Perlas?

Check-out is at noon.

Are there all-inclusive benefits at Imperial las Perlas?

Yes, the property is all-inclusive.

Where is Imperial las Perlas located?

Located in Zona Hotelera, this beachfront hotel is in the entertainment district and within 2 mi (3 km) of Aquaworld, La Isla Shopping Mall, and Iberostar Cancun Golf Course. Delfines Beach is 2.2 mi (3.6 km) away.

Imperial las Perlas Reviews

Reviews

6.0
Rating 10 - Excellent. 71 out of 572 reviews" "
Rating 8 - Good. 134 out of 572 reviews" "
Rating 6 - Okay. 173 out of 572 reviews" "
Rating 4 - Poor. 103 out of 572 reviews" "
Rating 2 - Terrible. 91 out of 572 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Bev

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast buffet. Overlooking ocean and beach on three sides. Waiters so attentive with delicious coffee. White sand beach with sparkling clean pool. No ice machine. Ice at bar for small price.very comfortable beds. So so AC. Cant leave doo open at night when noise at pool or bar.
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It is affordable price for the good location. Will go back again.
Stayed 7 nights in Feb 2019

4/10 Poor

Silvia

Disliked: Staff & service, property conditions & facilities, room comfort
Two stars hotel
The room smelled like mould, needs new beds and bedding. Nice location. Averall clean.
Stayed 1 night in Jan 2019

6/10 Okay

Yolanda, New york

Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel was ok overall. Arrived about 3 hrs early and wasn't able to do early check in ...they made us wait until 3pm. Pool is not so big but nice...the beach was full of seaweed and looked real dirty. The room was ok as well but had a moist feeling on the floor..which made it slippery..the room felt muggy.
Stayed 1 night in Sep 2018

4/10 Poor

yeongkang, edmonton

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The building is too old. There is no elevator. I had to go up the narrow stairs to the third floor. The room smelled badly. I had to exchange the room. The room I had changed was on the first floor but I could not sleep because I heard a lot of machine noise. It was booked at a low price in Expedia and I could not change it to a good location. I think this place should never be booked at a low price. This trip was very ruined.
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Air conditioner was not working and when it was working, it made this laud terrible noice
Stayed 9 nights in Jul 2018

4/10 Poor

Luis, New Jersey

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I book this hotel through Expedia and I waited for about 35 min at front desk because they couldn't find my reservation. They told me that I could stay but I had to leave about $50.00 for ''deposit'' It was raining that day and water got in the room even though the window was closed.
Stayed 1 night in May 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Hotel rooms little clean but need lots of upgrade.. bed mattress is hard and uncomfortable, bathroom shower sewer bin had unpleasant smell and if possible to have little fridge .
Stayed 3 nights in May 2018

10/10 Excellent

Matty, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it! Right on the beach
Loved this hotel so much. Right on the beach and firendly staff even though I didn't speak spanish. Just an awesome experience and didn't want to leave.
Stayed 1 night in Mar 2018

2/10 Terrible

Mac, Memphis

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
This hotel is terrible. The bed was so hard that my wife was having lots of back the next morning. The food was cold and tasteless and the alcohol didn’t have any liquor in it. There was lots of disturbing noise and banging going on all the time. The staff were very friendly however this place is for the locals and not tourists. We ended up checking out after 1 day and booked somewhere else immediately!
Stayed 3 nights in Mar 2018

8/10 Good

Patty

Liked: Cleanliness, property conditions & facilities, room comfort
The ones who want to sell you some type of tour are very aggressive, but they are not rude about it. The private beach is very pleasant.
Stayed 2 nights in Jan 2018

2/10 Terrible

jonna, maui

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very loud
Beds very uncomfortable. Very loud drunks all night long. We did not have a comfortable stay. They serve basically the same food every meal and put on a different sauce.
Stayed 14 nights in Dec 2017

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
방은 그나마 싼맛에 외곽이랑 주위는 마음에준비를 하고 쉬세요 셀하나 다른 관광하는날은 추천 아닌날은 완전 비추
Stayed 2 nights in Dec 2017

6/10 Okay

teresa, Los Angeles, California

Disliked: Property conditions & facilities
reasonable price
I was looking for a hotel resort for a great beach to swim. This place has a nice beach, but not for swimming.
Stayed 1 night in Dec 2017

4/10 Poor

Jason, usa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A rundown shack
Looked decent online but in person a hole in the wall. Food not great they reuse the same stuff from last-night. Service was not good you have to flag them down for a drink. Margaritas were the only thing that was good. and its closed to the boats and jet ski where you can easily take advantage of water activities. I will not stay here again.
Stayed 1 night in Nov 2017

8/10 Good

Maurquitta, Alabama

Liked: Cleanliness, room comfort
Advantages and disadvantages!
The hotel was a good hotel for the price! It's in need of remodeling/renovations because it's very old but the rooms were spacious and clean! The staff were very accommodating and friendly! However, the security was rude and accused me of smoking on the property and I do not smoke. I also noticed a few items missing from me and my guest's suitcases and I know it had to be house-keeping so beware of leaving valuables in the rooms! The staff needs to be bi-lingual so they can understand customers that speak English. The food was good and the pool was beautiful! The beach was nice and relaxing but parts of the water seemed to be polluted so take caution when swimming in the ocean on this side of the hotel zone. You would have to take the bus to get to downtown Cancun and other places to have fun and party because this hotel is reserved and quiet. Overall it was an ok hotel if you are on a budget!
Stayed 5 nights in Nov 2017

8/10 Good

Alex

Disliked: Property conditions & facilities, room comfort
From desk bad service
I did not like the staff from from desk and all the vendors they have in this hotel. The lady in the front desk is not polite or well educated to deal with tourist. The vendors they have there they are very aggressive and not good ethical.
Stayed 1 night in Nov 2017

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Ever!
Staff at entrance Check in was very rude, room was dirty and had a terrible smell. We paid 4 nights at this hotel but we had to leave at the 2nd day, my family and i coulnt stay more time at this place. Im my opinion this Hotel doesnt even deserve to show up on the Cancun All inclusive hotel alternatives. Place was bad, will NEVER return, i wouldnt recommend this place to no one. Run Run Awaaaay!
Stayed 4 nights in Sep 2017

6/10 Okay

Lexi, United States

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Get what you pay for
The food is ok, the rooms are outdated and not comfortable but they have a nice view. We are not picky people and didn't expect a 5 star resort so we enjoyed our stay. The staff is amazing and do their best to make your stay memorable
Stayed 5 nights in Sep 2017

4/10 Poor

James , USA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
On the beach but needs lots of work
Stayed at this hotel with my fiancé and parents. The pictures of the property are definitely not the reality of the hotel. The property needs a lot of maintenance. Pictures look OK, but when you get there, surprise!!! Lobby staff was very friendly, but restaurant staff was not. They would never come to our table to talk to us. Just strange. The food is terrible and I'm not exaggerating. We bought all inclusive and ended up eating out every day. No coffee for breakfast. All juices tasted awkward. Just bad quality food, really bad. Cigarette butts all over pool deck and on the beach area too. Very basic rooms with hard mattresses. No quilts, just two thin bed sheets. We weren't looking for luxury at all, but we could clearly see a place being mismanaged. We've stayed in simple hotels before and experienced nice simple rooms, upkept rooms, and most importantly, good food. You won't even get what you pay for at this property. You'll not eat there, trust me on this. Good luck and hopefully the hotel could improve some of these things.
Stayed 4 nights in Aug 2017

8/10 Good

Anna, Colorado. Denver.

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location. Calm seashore is very close.
Friendly staff and good food. Various of activities. Great photographer and experienced animator. Good for whole family.
Stayed 8 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great service
It's a little hotel and they are trying to revamp it. The service is great everybody works hard to make your stay really cormfortable. It's close to the beach in Kukulcan hotel zone. Close to Cocobongo. It's cheaper than any other hotel and the food y drinks are good enough.
Stayed 5 nights in Aug 2017

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Basic hotel with great location near Cancun town
Basic hotel with great room views , nice beach and limited buffet in a floating palapa.
Stayed 2 nights in Jul 2017

8/10 Good

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food quality
The food at the buffett could be better. The quality and choices where not that good.
Stayed 3 nights in Jul 2017