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ibis Cancun Centro

3.0 star property
Hotel with a 24-hour front desk, a short walk to Plaza Las Americas

Choose dates to view prices

Photo gallery for ibis Cancun Centro

Exterior
Bar (on property)
Lunch and dinner served, Regional cuisine
Exterior
Shower, eco-friendly toiletries, hair dryer, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
The current price is SAR 171
SAR 222 total
includes taxes & fees
5 Apr - 6 Apr

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 1 Double Bed, Lagoon View

Desk, blackout drapes, soundproofing, free WiFi

Double Room, 1 Double Bed, Lagoon View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Desk, blackout drapes, soundproofing, free WiFi

Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

Desk, blackout drapes, soundproofing, free WiFi

Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

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SAR 371 total
includes taxes & fees
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About the neighborhood

Map
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504

What's nearby

  • Dubai Palace Casino - 5 min walk - 0.5 km
  • Plaza Las Americas - 6 min walk - 0.6 km
  • Plaza 28 - 3 min drive - 2.5 km
  • Puerto Cancun Marina Town Center - 5 min drive - 4.4 km
  • Playa Tortugas - 11 min drive - 6.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Boston's Pizza Cancún - ‬4 min walk
  • ‪Hooters - ‬7 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Toks - ‬8 min walk

About this property

ibis Cancun Centro

Hotel near Plaza Las Americas
A shopping mall on site, dry cleaning/laundry services, and a bar are just a few of the amenities provided at ibis Cancun Centro. The on-site restaurant offers lunch and dinner. In addition to a business center, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and airport drop-off service (surcharge)
  • A front-desk safe, luggage storage, and smoke-free premises
  • Tour/ticket assistance, an elevator, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 190 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 22-inch plasma TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (MXN 100 per stay)
  • Covered valet parking on site (MXN 100 per stay)
  • Wheelchair-accessible parking available
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MXN 279 for adults and MXN 140 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Renez-vous

Things to do

  • Shopping mall

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 71
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 24
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 22-inch plasma TV
  • Satellite channels

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per pet, per night, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
13 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 279 for adults and MXN 140 for children
  • Airport shuttle fee: MXN 500 per vehicle (maximum occupancy 4)
  • Covered self parking fee: MXN 100 per stay
  • Covered valet parking fee: MXN 100 per stay
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 300 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Centro
Centro Cancun
Ibis Cancun Centro
Ibis Centro Hotel Cancun
ibis Cancun Centro Hotel
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun

Frequently asked questions

Is ibis Cancun Centro pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 1000 per stay and a fee of MXN 300 per pet, per night. Service animals are exempt from fees.

How much is parking at ibis Cancun Centro?

Self parking is available for MXN 100 per stay. Valet parking is available for MXN 100 per stay.

What time is check-in at ibis Cancun Centro?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at ibis Cancun Centro?

Check-out is at noon.

Does ibis Cancun Centro provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 500 per vehicle applies.

Where is ibis Cancun Centro located?

Located in Downtown Cancun, this hotel is within a 10-minute walk of Royal Yak Casino and Sports Book and Plaza Las Americas. Amerimed Hospital and Dubai Palace Casino are also within 10 minutes.

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ibis Cancun Centro Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 567 out of 1192 reviews
Rating 8 - Good. 316 out of 1192 reviews
Rating 6 - Okay. 137 out of 1192 reviews
Rating 4 - Poor. 82 out of 1192 reviews
Rating 2 - Terrible. 90 out of 1192 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent locationand staff was friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Oluwapelumi

Liked: Cleanliness, staff & service, property conditions & facilities
It was a relaxing stay at the ibis
Stayed 1 night in Jan 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price, room was small but clean Breakfast was good
Stayed 1 night in Dec 2024

10/10 Excellent

Miroslava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente 😃
Stayed 1 night in Feb 2025

10/10 Excellent

Lazaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellence location! Very professional staff
Stayed 4 nights in Feb 2025

10/10 Excellent

Misael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel to sleep comfortably at night and easy access to transportation across the street to head out to explore during the day.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jose Luis

Liked: Amenities, property conditions & facilities
GREAT PLACE !!
Stayed 1 night in Nov 2024

10/10 Excellent

jiadong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Nov 2024

8/10 Good

Pradhyumna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to stay, would be nice if provided with dryer facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are extremely clean and the staff is absolutely amazing. They have a really amazing breakfast buffet. They have a nice bar and restaurant. You are in walking distance to the mall and numerous restaurants. I am actually heading back to Cancun and booked this hotel again. You won’t be disappointed and if you love coffee, they have the best coffee!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Yazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice located. Walmart right next to hotel. 7 11 behind the building. And 5 min walk to the plaza. Room was small but had everything needed. Breakfast was delicious. No complaints
Stayed 2 nights in Feb 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Walmart and shopping store closed by
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Todo exelente
Stayed 5 nights in Jan 2025

10/10 Excellent

Alexis

It was great
Stayed 1 night in Jan 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service
Is a good option for an economic price if you are just doing business.
Stayed 13 nights in Jan 2025

10/10 Excellent

Misael

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient alternative hotel from the hotel zone and easy access to transportation located across the street
Stayed 6 nights in Nov 2024

10/10 Excellent

Steven

Liked: Staff & service, amenities, property conditions & facilities
I was really impressed with this hotel. Everything was clean. Check in was easy and quick. Lots available in short walking distance. I would stay there again.
Stayed 1 night in Dec 2024

8/10 Good

Varun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in downtown and closer to all locations. Perfect for people who don't spend much time in the room and go outside to explore.
Stayed 3 nights in Dec 2024

10/10 Excellent

Roger Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffvat Ibis Centro Cancun were very friendly and welcoming. It's nice to have a Walmart Express connected to the property and a very large busy mall within a very short walking distance of Ibis. Thank you to the staff at Ibis Centro Cancun for making my stay in Mexico a wonderful wonderful experience.
Stayed 6 nights in Dec 2024

8/10 Good

Marin

Liked: Cleanliness, staff & service
The hotel is in a safe central area, with easy access to the airport. The room was very clean but had a musty odor. Room with two double beds was small but sufficient for a one-night stay prior to flying out. Easy check-in and out. Small Wal-mart attached to the hotel at ground level was very convenient.
Stayed 1 night in Jan 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities
Excellent location, the staff was friendly, the hotel was fine ( is 3 starts) you get what you paid, for the price is a good opción, restaurantes, shopping, Starbucks in walking distance.

10/10 Excellent

tricia

Liked: Staff & service, amenities, property conditions & facilities
Omar the manger was so helpful and kind . Thank you Omar and the morning staff .
Stayed 1 night in Jan 2025

6/10 Okay

Edwin

Disliked: Amenities, property conditions & facilities
Not for families, or groups more than 2 per room. Very small no microwave no fridge. Location is great has a Walmart express below it and a 7/11 across the street
Stayed 7 nights in Dec 2024

10/10 Excellent

RIDWAN

Liked: Cleanliness, staff & service, property conditions & facilities
overall good
Stayed 2 nights in Dec 2024

6/10 Okay

Sonja

Liked: Cleanliness, staff & service
Friendly staff. 5 min walk to the shopping mall.
Stayed 1 night in Nov 2024