Iberostar Selection CancĂșn - All Inclusive

4.5 star property
Luxury resort on the beach, with 9 outdoor pools

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9 outdoor pools, pool umbrellas, sun loungers
Free minibar, in-room safe, desk, laptop workspace
9 outdoor pools, pool umbrellas, sun loungers
Aerial view
32-inch LCD TV with cable channels, TV

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • On private beach
  • Hot Tub
  • All inclusive
  • Spa

Room options

Available filters for rooms
Showing 43 of 43 rooms

Premium Room, Partial Ocean View (Accessible)

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Bathrobes
  • 37 sq m
  • Partial ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Premium Room, Partial Ocean View

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Bathrobes
  • 37 sq m
  • Partial ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Premium Room (Promo)

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Bathrobes
  • 37 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Villa, Oceanfront

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Eco-friendly toiletries
  • 58 sq m
  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Standard Suite, Ocean View

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Eco-friendly toiletries
  • 37 sq m
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Shower/tub combination
Eco-friendly toiletries
Hair dryer
  • 37 sq m
  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Villa, Oceanfront (Swim Out)

Highlights

Furnished balcony
Private pool
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
  • 59 sq m
  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Villa, Poolside

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Eco-friendly toiletries
  • 58 sq m
  • Sleeps 1
  • 1 King Bed

Last room available

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Bathrobes
  • 37 sq m
  • Sleeps 1
  • 1 King Bed OR 1 Double Bed

Premium Room, Ocean View

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Bathrobes
  • 37 sq m
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Master)

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
  • 137 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Premium Room (Promo)

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Bathrobes
  • 37 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (Master)

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
  • 137 sq m
  • Sea view
  • Sleeps 1
  • 1 King Bed

Suite, Oceanfront

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
  • 89 sq m
  • Ocean view
  • Sleeps 1
  • 1 King Bed

Suite, Oceanfront

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
  • 89 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Suite, Ocean View

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Eco-friendly toiletries
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Villa, Oceanfront

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Eco-friendly toiletries
  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Room, Partial Ocean View

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Bathrobes
  • 37 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Room, Ocean View

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Bathrobes
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Last room available

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Bathrobes
  • 37 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Villa, Poolside

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Eco-friendly toiletries
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Villa, Oceanfront (Swim Out)

Highlights

Furnished balcony
Private pool
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Room, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Shower/tub combination
Eco-friendly toiletries
Hair dryer
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Room, Partial Ocean View (Accessible)

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Bathrobes
  • 37 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room Premium With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Villa With View

  • Sleeps 4
  • 2 Double Beds

Quadruple Room Premium With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Handicapped Room With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Quadruple Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Suite With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Quadruple Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Villa With View

  • Sleeps 4
  • 2 Double Beds

Villa With View

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Handicapped Room With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Villa With View

  • Sleeps 4
  • 2 Double Beds

Suite Master With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

Villa With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Suite With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Suite With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Villa

  • Sleeps 4
  • 2 Double Beds

Suite With View

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Map
Boulevard Kukulcan, Km. 17, Cancun, QROO, 77500

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk
  • Marlin Beach - 5 min walk
  • Cancun Interactive Aquarium - 12 min walk
  • La Isla Shopping Mall - 12 min walk
  • Aquaworld - 3 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • â€ȘLa Veranda - ‬6 min walk
  • â€ȘEl Fish Fritanga - ‬5 min walk
  • â€ȘIlios Restaurant - ‬8 min walk
  • â€Șmb Restaurant - ‬9 min walk
  • â€ȘTaboo Cancun - ‬13 min walk

About this property

Iberostar Selection CancĂșn - All Inclusive

Luxury all-inclusive resort near La Isla Shopping Mall
Consider a stay at Iberostar Selection CancĂșn - All Inclusive and take advantage of a golf course, free water park access, and a swim-up bar. This resort is a great place to bask in the sun with a private beach, beachfront dining, and a beach bar. Indulge in a massage, a body treatment, and a body scrub at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Fitness classes and yoga classes are offered at the gym; other things to do include beach volleyball. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
Other perks at this resort include:
  • 9 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • A water dispenser, a ballroom, and a billiards/pool table
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 426 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free stocked minibars and free WiFi. Guest reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch LCD TVs with cable channels
  • Childcare services, coffee/tea makers, and daily housekeeping

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and Ă  la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • El Maguey Restaurant
  • El Laguito
  • La Horma
  • American Bistro
  • Naga Hibachi

Things to do

  • 9 outdoor pools
  • 2 hot tubs
  • Fitness classes
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Golf course
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free supervised childcare
  • Free water park access
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf clubhouse
  • Golf clubs
  • Golf privileges (optional)
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (108996 square feet)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 8 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Living plant wall
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property is professionally cleaned

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Iberostar
All Inclusive Iberostar Cancun
Cancun All Inclusive Iberostar
Cancun Iberostar
Cancun Iberostar All Inclusive
Iberostar All Inclusive Cancun
Iberostar Cancun
Iberostar Cancun All Inclusive
Hilton Cancun Resort
Hilton Golf Spa Resort Cancun
Iberostar Cancun Hotel Cancun
Iberostar Cancun All Inclusive All-inclusive property
Iberostar All Inclusive All-inclusive property
Iberostar All Inclusive
Iberostar Selection Cancun All Inclusive All-inclusive property
Iberostar Selection All Inclusive All-inclusive property
Iberostar Selection All Inclusive
All-inclusive property Iberostar Selection Cancun All Inclusive
Iberostar Selection Cancun All Inclusive Cancun
Iberostar Cancun All Inclusive
Iberostar Selection Inclusive

Frequently asked questions

Does Iberostar Selection CancĂșn - All Inclusive have a pool?

Yes, this property has 9 outdoor pools and a children's pool.

Is Iberostar Selection CancĂșn - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Iberostar Selection CancĂșn - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Iberostar Selection CancĂșn - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Iberostar Selection CancĂșn - All Inclusive?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Iberostar Selection CancĂșn - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Iberostar Selection CancĂșn - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include soccer, tennis, water fitness classes, and more.

Where is Iberostar Selection CancĂșn - All Inclusive located?

Nestled on the beach, this Zona Hotelera resort is within a 10-minute walk of Kukulcan Plaza Shopping Mall and Hotel Zone Beaches. La Isla Shopping Mall and Iberostar Cancun Golf Course are also within 3 mi (5 km).

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Iberostar Selection CancĂșn - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 457 out of 1045 reviews
Rating 8 - Good. 278 out of 1045 reviews
Rating 6 - Okay. 141 out of 1045 reviews
Rating 4 - Poor. 84 out of 1045 reviews
Rating 2 - Terrible. 85 out of 1045 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and the staff were extremely nice.
Stayed 5 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a very nice vacation my wife and I. We stayed at one of their Villas. We had a few minor issues like the tv but the staff was there in 15 mins to fix them. Norma was really nice the manager and helped us out with dinner reservations and tge spa. We have been there 2 times and enjiyed it very much. Rick
Stayed 7 nights in Feb 2025

10/10 Excellent

doline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great we will definitely go back to Iberostar
Stayed 4 nights in Dec 2024

10/10 Excellent

José David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is the best hotel resort I've been
Stayed 4 nights in Nov 2024

10/10 Excellent

Ete

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was just perfect!
Stayed 3 nights in Dec 2024

10/10 Excellent

Luis M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Love their pools and easy access to beach area.
Stayed 6 nights in Nov 2024

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing time!
Stayed 7 nights in Dec 2024

10/10 Excellent

Ganesh Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good pool and clean beach and good service
Stayed 6 nights in Nov 2024

6/10 Okay

Joseph

The hotel was ok but the view and premises were excellent. Not 5 star, maybe it was 15 years ago. The food was just ok as well. I'm not be spoiled or anything, it was just ok.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sathiyanand

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great experience with wonderful amenities & service.
Stayed 4 nights in Nov 2024

8/10 Good

Jiyeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it’s an old resort, it is overall well-maintained and very clean because there is no seaweed on the beach. One downside is that the à la carte restaurants don’t take reservations—they operate on a first-come, first-served basis. If you don’t get there by 5, you’ll have to wait over an hour. It would be better if they accepted reservations like other resorts. We found waiting over an hour each time extremely inconvenient, so we ended up having dinner at the buffet almost every time.
Stayed 5 nights in Feb 2025

6/10 Okay

Ruben

Liked: Staff & service
Variety of food options.
Stayed 4 nights in Nov 2024

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 4 nights in Jan 2025

10/10 Excellent

Michel st

Liked: Cleanliness, amenities, property conditions & facilities
Service was outstanding. The whole staff is eager to help
Stayed 6 nights in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, service was a bit uneven. The lobby bar is the only one with top shelf liquor. Our shower bathroom had other guests’ hair on the floor after cleaning.
Stayed 7 nights in Dec 2024

8/10 Good

Prakash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 6 nights in Jan 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent.
Stayed 6 nights in Oct 2024

10/10 Excellent

Subashini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is neat and clean with many attractions. Infinity pool with breathtaking ocean view and food in La harmo Italian restaurant are at the top of the list among other incredible things we enjoyed! Catamaran trip to Isla Mujeres was another highlight!
Stayed 6 nights in Nov 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adtian and Francesco made the daily entertainment! Super friendly and wanting everyone involved! Luis at the steakhouse was so funny as well Christmas Eve buffet was to die for
Stayed 5 nights in Dec 2024

4/10 Poor

brad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor conditions on resort of keep the entire pole needs to be replastered really hard on your feet and not comfortable plenty of missing tiles and bears he meant showing really showing lack of care. Truly lack of activities and entertainment coordination the entire resort goes dead after 8 PM. Lack of nighttime service was terrible. No way in the world I’d be going back to this hotel.
Stayed 4 nights in Jan 2025

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great reaort to stay at and enjoy vacations near the beach. With private access to the beach, multiple pools, drinks and eats at your finger tips, you really don't wnat anything more! The ataff are super friendly and professional. They don't expect tipping at all but will gladly accept that if you leave it. The area is cleaned continuously and most places are neat. The only downside in my opinion are the public washrooms around the resort that are not maintained in a clean condition at all times.
Stayed 3 nights in Dec 2024

6/10 Okay

Mayra

Liked: Cleanliness, property conditions & facilities
Food was ok. Resort is beautiful. Had a steak & Italian restaurant which was first come, first serve, by the time they opened the waiting line was already booked. Ate buffet food for dinner 5 days.
Stayed 6 nights in Nov 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
We were there during low occupancy, like having the place to ourselves.
Stayed 5 nights in Oct 2024

6/10 Okay

Erin

Liked: Cleanliness, staff & service
We went as a family of 10 to enjoy Christmas together in Cancun. The facilities are pretty dated but we really like all the pools. The buffet was okay, had many options but a lot of the food wasn’t hot (usual buffet problem). The restaurants had great food but we had some issues getting seated the first night because only the hibachi restaurant takes reservations. That was extremely frustrating and we ended up at the buffet for dinner.
Stayed 6 nights in Dec 2024

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is amazing, amazing hotel and amazing beach
Stayed 3 nights in Sep 2024