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Hotel Plaza Kokai Cancún

3.0 star property
Family-friendly Cancun hotel in Downtown Cancun with 2 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Plaza Kokai Cancún

Reception
Porch
Outdoor pool
In-room safe, individually decorated, individually furnished
Junior Suite | In-room safe, individually decorated, individually furnished

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
The price is SAR 151
SAR 199 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished

Standard Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Estandar King

In-room safe, individually decorated, individually furnished

Estandar King

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • City view
  • Sleeps 2
  • 1 King Bed

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Pool
Kids pool
Parking included
Free WiFi
7.2 out of 10, Good, (798)
The price is SAR 135
SAR 183 total
includes taxes & fees
3 Jan - 4 January 2025
Hotel Parador Cancun

About the neighborhood

Map
Av Uxmal No 26, Sm 2A, Col. Centro, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 8 min walk - 0.7 km
  • Puerto Cancun Marina Town Center - 18 min walk - 1.6 km
  • Plaza Las Americas - 2 min drive - 2.2 km
  • Plaza 28 - 2 min drive - 2.0 km
  • Ultramar Ferry Puerto Juárez - 4 min drive - 3.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪The Healthy Place - ‬7 min walk
  • ‪Taqueria Coapenitos - ‬3 min walk
  • ‪Temakita Cancun - ‬6 min walk
  • ‪Ty-Coz - ‬4 min walk
  • ‪Yamamoto - ‬2 min walk

About this property

Hotel Plaza Kokai Cancún

Family-friendly hotel near Las Palapas Park
Located close to Puerto Cancun Marina Town Center and Plaza Las Americas, Hotel Plaza Kokai Cancún provides a nightclub, a swim-up bar, and a free daily manager's reception. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Free in-room WiFi is available to all guests, along with a rooftop terrace and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with a swim-up bar
  • Tour/ticket assistance, multilingual staff, and luggage storage
  • Meeting rooms, a banquet hall, and motorized watercraft on site
  • Free newspapers, a 24-hour front desk, and concierge services
Room features
All 55 individually furnished rooms include perks such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Showers, free toiletries, and hair dryers
  • 28-cm TVs with digital channels
  • Daily housekeeping and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • 2 restaurants
  • 1 swim-up bar and 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • El meson espanol
  • La Tasca

Things to do

  • Children's pool
  • Motorized watercraft
  • Nightclub
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 28-cm TV
  • Digital channels

More

  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Plaza Kokai
Hotel Plaza Kokai Cancún
Hotel Plaza Kokai Cancún Cancun
Plaza Kokai Cancún
Plaza Kokai Cancún Cancun
Plaza Kokai Hotel
Hotel Plaza Kokai Cancún Hotel
Hotel Plaza Kokai Cancún Cancun
Hotel Plaza Kokai Cancún Hotel Cancun

Frequently asked questions

Does Hotel Plaza Kokai Cancún have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–9:00 PM.

Is Hotel Plaza Kokai Cancún pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Plaza Kokai Cancún?

There is free parking nearby.

What time is check-in at Hotel Plaza Kokai Cancún?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Plaza Kokai Cancún?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Plaza Kokai Cancún located?

This family-friendly Cancun hotel is located near the airport, within 1 mi (2 km) of Las Palapas Park and Puerto Cancun Marina Town Center. Plaza Las Americas and La Isla Shopping Mall are also within 9 mi (15 km).

Hotel Plaza Kokai Cancún Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 195 out of 638 reviews" "
Rating 8 - Good. 197 out of 638 reviews" "
Rating 6 - Okay. 131 out of 638 reviews" "
Rating 4 - Poor. 54 out of 638 reviews" "
Rating 2 - Terrible. 61 out of 638 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Yashvi

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No service. No room service. Not even water is available on the property.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ferita, St Petersburd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel, clean, big rooms open windows, nic cleaning every day
Stayed 3 nights in Dec 2024

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, amenities
Bad
Stayed 1 night in Dec 2024

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad
Stayed 3 nights in Aug 2024

8/10 Good

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a very convenient area, near to ADO, walking distance to Parque de Las Palapas and local bus transportation. Third time staying at hotel Plaza Kokai Cancun
Stayed 2 nights in Nov 2024

10/10 Excellent

Ana Luisa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Oct 2024

6/10 Okay

Alejandra

Liked: Staff & service
Disliked: Property conditions & facilities
Limpio barato pero le falta mantenimiento
Es un hotel limpio y barato le falta mucho mantenimiento me quede una noche soy local solo que para pasar el 15 de septiembre y no regresar a mi casa. No me gusto que la secadora estaba muy viejita sucia y llena de moho no la pude usar
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Traveled with family
Great location in central, great valur
Stayed 2 nights in Aug 2024

8/10 Good

Ashley

Traveled with partner
Liked: Staff & service, amenities
The location of this hotel is perfect and easy to find. Everything is walking distance and was able to get Uber to pick us up and drop off perfectly fine. Only thing I did not like was that they only gave us 2 towels per day (would have to keep going to the front desk to ask for more). Also the lighting is not the best in the bathroom (girls doing their makeup). And lastly, I loved how they could clean/organize the room daily but it seemed as if they didn’t change the sheets nor clean the beds good, as to all the sand would still be there. Other then that, everything else was good. Would recommend staying here again if cleaning got better.
Stayed 7 nights in Aug 2024

4/10 Poor

Manuel Zulueta

Stayed 1 night in Aug 2024

10/10 Excellent

Hira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a small hotel right in the downtown area. 7 minutes walk from the central ado bus terminal. Super clean as compared to the other hotels at this price
Stayed 1 night in Jul 2024

10/10 Excellent

Brenda Y

Stayed 3 nights in Jul 2024

10/10 Excellent

Brenda Y

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 4 nights in Jul 2024

10/10 Excellent

Brenda Y

Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

2/10 Terrible

Rafik

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2024

6/10 Okay

Lili

.
Stayed 2 nights in Jul 2024

6/10 Okay

Lili

.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brenda Y

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Jul 2024

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Maybe pamplets of things to do. Room & hotel seemed super clean but there were no toiletries. They gave you the wifi password right away. They provide remotes for tv & ac so you must return them upon checking out. Pool was too dirty or at least it seemed b.c the water wasn't too cloudy. Girl at the reception was super nice & helpful. If you want ice, you must get it from the restaurant for a charge. There is no fridge & no microwave but overall for the price it was a good deal.
Stayed 1 night in Jun 2024

10/10 Excellent

Besher

Stayed 4 nights in Jun 2024

10/10 Excellent

ARMANDO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien
Stayed 1 night in Jun 2024

10/10 Excellent

Gabriel

Stayed 1 night in Jun 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Great location in Centro, 10 minute walk to bus terminal. Despite active renovation, wasn’t inconvenienced. My choice when coming to Cancun for a flight.
Stayed 6 nights in Jun 2024

10/10 Excellent

Monica

Liked: Staff & service
Stayed 8 nights in Jun 2024

4/10 Poor

Marisol

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property is close to the ADO bus station.
Stayed 1 night in Jun 2024