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Hotel Plaza Carrillo's

3.0 star property
Hotel with a 24-hour front desk, a quick walk to Las Palapas Park

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Plaza Carrillo's

Outdoor pool
International cuisine
Street view
Lobby
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The price is SAR 166
SAR 215 total
includes taxes & fees
7 Jan - 8 January 2025

Room options

View all photos for Standard Room

Standard Room | Down comforters, in-room safe, desk, iron/ironing board

Standard Room

Highlights

Air conditioning
TV
Down duvet
Private bathroom
Cable channels
Wardrobe or closet
Desk
In-room safe
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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The price is SAR 212
SAR 270 total
includes taxes & fees
5 Jan - 6 January 2025
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About the neighborhood

Map
Claveles No. 33 y 35, Supermanzana 22, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 9 min walk
  • Plaza 28 - 13 min walk
  • Plaza Las Americas - 20 min walk
  • Puerto Cancun Marina Town Center - 3 min drive
  • Cancun Mall - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Hunter Bar Cancun: Address - ‬3 min walk
  • ‪Black Café - ‬2 min walk
  • ‪Taqueria el Poblano - ‬3 min walk
  • ‪Onesto Café - ‬2 min walk
  • ‪11:11 Club - ‬1 min walk

About this property

Hotel Plaza Carrillo's

Hotel near Las Palapas Park
Located close to Cancun Mall, Hotel Plaza Carrillo's provides a garden, a bar, and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Concierge services, tour/ticket assistance, and a reception hall
  • A 24-hour front desk, luggage storage, and a front-desk safe
Room features
All guestrooms at Hotel Plaza Carrillo's have perks such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 33 ft
  • Street parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Carrillos

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • TV

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 6:30 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Plaza Carrillo's Cancun
Hotel Plaza Carrillo's
Plaza Carrillo's Cancun
Plaza Carrillo's
Hotel Plaza Carrillo's Hotel
Hotel Plaza Carrillo's Cancun
Hotel Plaza Carrillo's Hotel Cancun

Frequently asked questions

Does Hotel Plaza Carrillo's have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:30 AM–8:00 PM.

Is Hotel Plaza Carrillo's pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Plaza Carrillo's?

There is free parking nearby.

What time is check-in at Hotel Plaza Carrillo's?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM.

What time is check-out at Hotel Plaza Carrillo's?

Check-out is at 11:00 AM.

Where is Hotel Plaza Carrillo's located?

Located in Downtown Cancun, this hotel is 0.5 mi (0.8 km) from Las Palapas Park and 2.6 mi (4.2 km) from Cancun Mall. Tortuga Beach and Cancun Convention Center are also within 9 mi (15 km).

Hotel Plaza Carrillo's Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 52 out of 205 reviews" "
Rating 8 - Good. 78 out of 205 reviews" "
Rating 6 - Okay. 48 out of 205 reviews" "
Rating 4 - Poor. 15 out of 205 reviews" "
Rating 2 - Terrible. 12 out of 205 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Robert

Disliked: Room comfort
Once. Never again
The hotel is nice old style. But beds are hard. Pillows need replacing. The in room safe perm locked so you use reception safe box. Did not. The disco starts 10 at night and noisy air conditioning did not frown it out. Came saw will not use again
Stayed 4 nights in Mar 2024

8/10 Good

Miriam Isabel

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2023

2/10 Terrible

Mark

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
DO NOT STAY HERE!!! Very old. Next to bar which played OUTSIDE LOUD music until 4:00am 5 nights of the week. Couldn't sleep at all. Should be out of business unless the bar closes. Old beds, fixtures, windows, .... No restaurant. TERRIBLE HOTEL. Left after 1 night!!! Rate 0 out of 10

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2023

10/10 Excellent

ice

Stayed 2 nights in Dec 2022

2/10 Terrible

Justin

Stayed 1 night in Nov 2022

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay downtown
Stayed 1 night in Jun 2022

10/10 Excellent

Dulcinea

Stayed 2 nights in Apr 2022

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Mar 2022

8/10 Good

HANNAH

Stayed 1 night in Mar 2022

6/10 Okay

S

Liked: Cleanliness, staff & service
Despite the disco, a great little hotel
I almost cancelled before I checked in when I saw the disco, six nights a week, next door. However, the friendly receptionist Sabina gave me a room furthest away and I never heard it my two nights. The trade-off was a loud humming noise outside my room from what I guess was a water pump or heating. All that said, it is a nice little hotel. Friendly staff, water refill, big room, super clean and good wifi.
Stayed 2 nights in Mar 2022

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we were looking for!
Clean and great service!
Stayed 1 night in Feb 2022

8/10 Good

phu tuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, bus r1
Cool place , good location, one block away to evening food court ,plaza ?? Need touch up ceiling water marks
Stayed 2 nights in Feb 2022

6/10 Okay

Nicholas

Stayed 1 night in Jan 2022

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
Fantastic Hotel thats located perfectly in the middle of downtown Cancun. Great vibe, nice pool, fantastic staff.. Highly recommend for singles, couples, families..
Stayed 1 night in Jan 2022

6/10 Okay

Ilse

A little high in price for what you get
Stayed 1 night in Jan 2022

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad and poor service. No english. Stay away
Stayed 7 nights in Dec 2021

10/10 Excellent

ASHISH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was smooth, they even helped us with parking. Rooms are nice and tidy and Internet works.... Its got everything that a budget travel could ask for :)
Stayed 1 night in Dec 2021

2/10 Terrible

Martha

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
have a bedbugs
Stayed 6 nights in Oct 2021

2/10 Terrible

Martha raso

Liked: Cleanliness
Disliked: Staff & service
The front desk people are so rude and arguing to change a clean towel, el hombre llamado Rene de la administration es muy grosero y no me quiso dar una toalla limpia y eso que era mi ultimo día de mi estancia
Stayed 5 nights in Nov 2021

8/10 Good

Alejandra

Stayed 2 nights in Nov 2021

6/10 Okay

Connie

Stayed 1 night in Aug 2021

10/10 Excellent

Leslie Joveth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me gusta
Me fue bien, no es la primera vez que me hospedo en este hotel. Es muy céntrico y tiene lo necesario
Stayed 1 night in May 2021

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
El tv estaba en malas condiciones los aires condicionados también estaban malo el personal sin saber qué hacer y diciendo que se les sale de la manos el amenitis es solo un jabón muy caro y muy pobre de verdadera atención al cliente
Stayed 12 nights in Apr 2021