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Hotel Plaza Caribe

3.0 star property
Family-friendly Cancun hotel in Downtown Cancun with 2 outdoor swimming pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Plaza Caribe

2 outdoor pools, sun loungers
Superior Room, 2 Double Beds | Down comforters, desk, iron/ironing board, free WiFi
Front of property
Executive Room, 2 Double Beds, Pool View, Executive Level | Down comforters, desk, iron/ironing board, free WiFi
Interior entrance

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping
The price is SAR 208
SAR 266 total
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Down comforters, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Cable/satellite channels
Daily housekeeping
Desk
Wardrobe or closet
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Quadruple Room, Multiple Beds, Tower

Down comforters, desk, iron/ironing board, free WiFi

Family Quadruple Room, Multiple Beds, Tower

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Cable/satellite channels
Daily housekeeping
Desk
Wardrobe or closet
  • Sleeps 8
  • 4 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Down comforters, desk, iron/ironing board, free WiFi

Superior Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Cable/satellite channels
Daily housekeeping
Desk
Wardrobe or closet
  • 14.9 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Pool View, Executive Level

Executive Room, 2 Double Beds, Pool View, Executive Level | Down comforters, desk, iron/ironing board, free WiFi

Executive Room, 2 Double Beds, Pool View, Executive Level

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Cable/satellite channels
Daily housekeeping
Desk
Wardrobe or closet
  • 14.9 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Pool View, Tower

Premium Room, 2 Double Beds, Pool View, Tower | Down comforters, desk, iron/ironing board, free WiFi

Premium Room, 2 Double Beds, Pool View, Tower

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Cable/satellite channels
Daily housekeeping
Desk
Wardrobe or closet
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Executive Level

Executive Room, 1 King Bed, Executive Level | Down comforters, desk, iron/ironing board, free WiFi

Executive Room, 1 King Bed, Executive Level

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Cable/satellite channels
Daily housekeeping
Desk
Wardrobe or closet
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room, Multiple Beds, Tower

Family Triple Room, Multiple Beds, Tower | Down comforters, desk, iron/ironing board, free WiFi

Family Triple Room, Multiple Beds, Tower

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Cable/satellite channels
Daily housekeeping
Desk
Wardrobe or closet
  • 17 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Similar properties

Front of property

Krystal Urban Cancun & Beach Club

Pool
Free WiFi
Restaurant
Air conditioning
7.6 out of 10, Good, (1263)
The price is SAR 272
SAR 344 total
includes taxes & fees
5 Jan - 6 January 2025
Krystal Urban Cancun & Beach Club

About the neighborhood

Map
Pino Lote 19 S/N Col. Centro, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 4 min walk
  • Mercado 23 - 5 min walk
  • Benito Juarez Municipal Building - 6 min walk
  • Plaza 28 - 17 min walk
  • Plaza Las Americas - 3 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Ty-Coz - ‬4 min walk
  • ‪La Parrilla - ‬5 min walk
  • ‪Church's Chicken - ‬3 min walk
  • ‪Subway - ‬2 min walk
  • ‪La fonda de la tulum - ‬5 min walk

About this property

Hotel Plaza Caribe

Family-friendly hotel near Las Palapas Park
Located close to Mercado 23 and Cristo Rey Church, Hotel Plaza Caribe provides a garden, a playground, and laundry facilities. In addition to a bar and conference space, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with sun loungers
  • Free self parking
  • Continental breakfast (surcharge), a porter/bellhop, and luggage storage
  • Laundry services, concierge services, and a banquet hall
  • Guest reviews speak well of the helpful staff and proximity to public transit
Room features
All 134 rooms offer comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Showers and shampoo
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Free offsite parking

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–11:30 AM: MXN 180 for adults and MXN 180 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Children's pool
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space (646 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • In-room accessibility
  • Tile flooring in public areas
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 180 for adults and MXN 180 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Plaza Caribe
Hotel Plaza Caribe Cancun
Plaza Caribe
Plaza Caribe Cancun
Plaza Caribe Hotel

Frequently asked questions

Does Hotel Plaza Caribe have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hotel Plaza Caribe pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Plaza Caribe?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Plaza Caribe?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Plaza Caribe?

Check-out is at noon.

Where is Hotel Plaza Caribe located?

This family-friendly Cancun hotel is located in a shopping district, within a 5-minute walk of Cristo Rey Church and Las Palapas Park. Mercado 23 and Benito Juarez Municipal Building are also within 10 minutes.

Hotel Plaza Caribe Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 282 out of 1002 reviews" "
Rating 8 - Good. 348 out of 1002 reviews" "
Rating 6 - Okay. 212 out of 1002 reviews" "
Rating 4 - Poor. 96 out of 1002 reviews" "
Rating 2 - Terrible. 64 out of 1002 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nerina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good no complaints at all. The staff is kind all the time.
Stayed 3 nights in Dec 2024

4/10 Poor

Telma

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Sheets and pillowcases two old. With holes Towels too
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super basic but clean, safe, and right across from the bus terminal. Decent restaurant (get the cantaloupe juice at breakfast).
Stayed 1 night in Dec 2024

4/10 Poor

mary grace

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There’s a molds inside the room and the air conditioner is leaking water inside the room, I ended up developing skin allergies due to the last molds inside the and staying a week with molds developed all the skin allergies I had, flew back to the US with all the allergies and itches
Stayed 3 nights in Oct 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located right across the street from the bus terminal and this is exactly what I needed. I was able to walk a few steps and catch my bus. The area is busy and there are people walking at all times, which made me feel safe. It’s simple and clean, perfect for a one night stay. The staff were very helpful and friendly. I would consider staying again.
Stayed 1 night in Nov 2024

10/10 Excellent

Edgar, los angeles

Liked: Cleanliness, staff & service, property conditions & facilities
pretty close to ADO connections port of cancun Shooping mall lover good for convinient place
Stayed 2 nights in Nov 2024

10/10 Excellent

john, Nanaimo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

TAURINO, Hollywood

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service by the complete staff from A to Z, great installation with nice Restaurant and Pool, very safe to walk, excellent location with great price !! Definitely will be back
Stayed 5 nights in Nov 2024

8/10 Good

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property grounds are unbelievable for the location center of the city.
Stayed 1 night in Oct 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good .Convenient location .
Stayed 1 night in Oct 2024

6/10 Okay

DAVID

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location is good but the conditions of the hotel is no good.
Stayed 1 night in Oct 2024

10/10 Excellent

Derrick

Stayed 2 nights in Sep 2024

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

YULIA

Stayed 1 night in Jul 2024

8/10 Good

Mariselee Diaz

Traveled with family and small children
Liked: Cleanliness, staff & service
Hotel con excelente ubicación para la trasportación ADO o taxi. También tiene cerca casa de cambio de moneda y varias tiendas. Es un hotel básico para descansar. Si tiene niños pequeños, disfrutarán de su parquecito acuático. Estoy satisfecha por lo que pagué.
Stayed 7 nights in Jul 2024

2/10 Terrible

Silvia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Please don’t stay in this hotel, cockroaches all over that place. I pay for two nights and we have to leave the hotel and I don’t get any money back Blankets and towels was disgusting, old with holes and stains. Smell bad.
Stayed 2 nights in Jul 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

François

Liked: Staff & service
The bath towels were dirty. The door to the shower was broken. The room was rather dark, with a small window looking at a pedestrian corridor near the pool
Stayed 1 night in Jun 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed overnight at this property before an international flight. Conveniently located across the road from Cancun ADO bus terminal, this was a huge bonus, with the large luggage I had to transport. Also located close to a supermarket and dining options. Check-in was seamless, room was basic, however clean, safe and quiet with comfortable bedding. The staff I interacted with all appeared unhappy and uninterested in their role, which was the first time I had encountered this throughout my month in Mexico.
Stayed 1 night in Jun 2024

10/10 Excellent

Dursun

Stayed 1 night in Jun 2024

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Safe and easy access to everything.
Stayed 5 nights in Jun 2024

8/10 Good

Stu

Traveled with partner
Disliked: Amenities, property conditions & facilities
Close to ADO bus station
Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Rudolf

Disliked: Cleanliness
Stayed 1 night in May 2024