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Hotel NYX Cancun - Near La Isla Shopping Mall

3.5 star property
On beach with outdoor pool for sandy fun near La Isla Shopping Mall

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Photo gallery for Hotel NYX Cancun - Near La Isla Shopping Mall

Outdoor pool, pool umbrellas, sun loungers
Body treatments, aromatherapy, hot stone massages, deep-tissue massages
On the beach, white sand, beach cabanas, sun loungers
Front of property - evening/night
Master Suite | Beach/ocean view

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast included
  • Pool
  • Room service
  • Spa
The current price is SAR 934
SAR 1,145 total
includes taxes & fees
22 Mar - 23 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Standard Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
  • 25.0 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

Master Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Master Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 37 sq m
  • Lagoon view
  • Sleeps 3

View all photos for Suite (Sunset)

Suite (Sunset) | Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (Sunset)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Blvd Kukulcan Km 11.5 Hotel Zone, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 8 min walk - 0.7 km
  • Cancun Interactive Aquarium - 10 min walk - 0.9 km
  • Forum Beach - 3 min drive - 2.5 km
  • Cancun Convention Center - 3 min drive - 2.7 km
  • Gaviota Azul Beach - 6 min drive - 3.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Duna Pool Bar - ‬11 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun - Near La Isla Shopping Mall

Hotel near La Isla Shopping Mall
Take advantage of a free breakfast buffet, a poolside bar, and a grocery/convenience store at Hotel NYX Cancun - Near La Isla Shopping Mall. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining, and beach cabanas. For some rest and relaxation, visit the steam room, and indulge in a manicure/pedicure, a massage, or a body scrub. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Yoga classes are offered at the gym; other things to do include beach volleyball. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Luggage storage, a reception hall, and beach towels
  • A TV in the lobby, concierge services, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 196 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Coffee/tea makers, ceiling fans, and daily housekeeping

Languages

English, Spanish

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Hotel NYX Cancun All Inclusive

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
8.6 out of 10, Excellent, 1,186 reviews
The price is SAR 1,159
SAR 1,418 total
includes taxes & fees
22 Mar - 23 Mar
Hotel NYX Cancun All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Deck
  • Bellavista
  • Chianti
  • Umami

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Fitness center
  • Outdoor pool
  • Shopping
  • Spa services
  • Steam room
  • Table tennis
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Communal living room
  • Designated smoking areas (fines apply)
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in All-Inclusive rate plans for stays of 1 or 2 nights have access to dining at Deck restaurant. For minimum 3-night stays in All-Inclusive rate plans, guests have access to dining at Chianti restaurant once every 3 nights. For minimum 5-night stays in All-Inclusive rates, guests have access to dining at Umami restaurant once every 5 nights. Dining at Deck restaurant is always available to guests booked in All-Inclusive rates.

Renovations and closures

The property will be renovating from April 1 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Exterior
  • Hallway
  • Hot tub

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 3000 per accommodation, per stay
  • A tax is imposed by the city: MXN 79.2 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Hotel NYX
Hotel NYX Cancun
Hotel NYX Cancun Hotel
NYX Cancun Hotel
NYX Hotel
Hotel NYX
Avalon Grand Cancun Hotel Cancun
Avalon Grand Resort
Avalon Resort Cancun
Cancun Avalon Grand Hotel
NYX Cancun

Frequently asked questions

Does Hotel NYX Cancun - Near La Isla Shopping Mall have a pool?

Yes, this property has an outdoor pool. The property will be renovating one of the pools from April 1 2024 to February 28 2025 (completion date subject to change).

Is Hotel NYX Cancun - Near La Isla Shopping Mall pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel NYX Cancun - Near La Isla Shopping Mall?

Self parking is free at this property.

What time is check-in at Hotel NYX Cancun - Near La Isla Shopping Mall?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel NYX Cancun - Near La Isla Shopping Mall?

Check-out is at noon.

Where is Hotel NYX Cancun - Near La Isla Shopping Mall located?

Located in Zona Hotelera, this beachfront hotel is in the entertainment district and within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall. Gaviota Azul Beach is 1.9 mi (3.1 km) away.

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Hotel NYX Cancun - Near La Isla Shopping Mall Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 354 out of 1002 reviews
Rating 8 - Good. 314 out of 1002 reviews
Rating 6 - Okay. 169 out of 1002 reviews
Rating 4 - Poor. 79 out of 1002 reviews
Rating 2 - Terrible. 86 out of 1002 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

dwight

Liked: Cleanliness
Great food great pool
Stayed 2 nights in Oct 2024

10/10 Excellent

Vinod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the price
The hotel was very nice, we got an upgrade, we also got a nice champagne for our anniversary. Live salsa music was entertaining, pool had entertainment.
Stayed 3 nights in Dec 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing services and cleanliness!
Stayed 9 nights in Oct 2024

10/10 Excellent

Vahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
I had a great experience staying in this hotel. From the sunrise, the staff started cleaning the beach, sanitizing the chairs and cleaning the pool. Also, the breakfast was great with a lot of choices. The restaurant food was also great. The staff were nice and kind (could be better, I will give them a 4star). Just a heads up, If you forget tipping they will not be kind😁.
Stayed 3 nights in Dec 2024

8/10 Good

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good service. Received an upgrade for no apparent reason except we stayed off season so not crowded. I would recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rahimah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience with the hotel staff and management. Room was tidy and clean with room service every morning.
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous beach great staff. Very clean comfortable rooms.
Stayed 1 night in May 2024

6/10 Okay

Rafael

Liked: Cleanliness, staff & service, amenities
The hotel was average. The initial check in guy was terrible sent us to a room with no air conditioning and hot water took at least 30 minutes of running before it got hot. A second check in person doing what we saw her the next morning help us with a great functioning room
Stayed 5 nights in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right where the restaurants and shopping mall is located. Staff is very friendly and felt very safe!
Stayed 4 nights in May 2024

8/10 Good

vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 3 nights in Nov 2023

8/10 Good

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very nice! Only thing is that AC cannot be adjusted (and it was very cold in the room!) however, that would be great for summer stays. They did not provide slippers (much needed with the cold floor) and they also did not have conditioner not even when requested. Parking was free and felt safe. The room with beach view was amazing!
Stayed 8 nights in Oct 2024

6/10 Okay

Ramon

They have limited dining
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
The staff was incredible
Stayed 1 night in May 2024

10/10 Excellent

Rene

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to relax and enjoy the beach
Stayed 4 nights in Oct 2023

6/10 Okay

Luis

Liked: Staff & service
We arrived after having to get our own transportation, which we had pre-arranged and the hotel lost. When they let me know what room I had, they mentioned there was no window(!) So of course I was charged extra to get a room with a window. Then there was the part about my booking about my reservation not being all-inclusive. Which most of the staff made me uncomfortable about. The hotel is one of the originals, so it's a bit out dated. All in all this was an average stay if not for the beautiful ocean that made up for it. I would not recommend this hotel. And I feel they should let travelers know about rooms without a window. That might be important to someone.
Stayed 4 nights in Dec 2024

6/10 Okay

Gregory

Constant loud music around pool that penetrated our room
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Liked: Amenities, property conditions & facilities, communication
The staff were very friendly and helpful. We really enjoyed our stay.
Stayed 12 nights in Jul 2023

4/10 Poor

andrea

Disliked: Staff & service, amenities, property conditions & facilities
Avoid this hotel because is very old and the room are very uncomfortable. Bathroom stinky.
Stayed 1 night in Aug 2024

10/10 Excellent

barbara

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great buffet breakfast. Style of hotel is charming.
Stayed 8 nights in May 2023

10/10 Excellent

Melat

Liked: Cleanliness, amenities, property conditions & facilities, communication
So relaxing, the best place to stay.....definitely I'll comeback soon.thanks team😍
Stayed 4 nights in Sep 2022

8/10 Good

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
The views of the beach and ocean are gorgeous! We were very happy with the service/staff and the amenities at the facility. The music at night was fairly loud, especially for rooms near the pool. It would usually quiet down around 9:30-10pm. There was also some construction going on over a few days in the lobby that removed bar/pool table, but otherwise the overall experience was great!!
Stayed 3 nights in Jul 2024

2/10 Terrible

Artin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience here. Rude staff and very low quality rooms. Would not come back again.
Stayed 7 nights in Jun 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Intimate yet super fun hotel. Staff was unbelievably helpful in every way.
Stayed 3 nights in Jul 2023

6/10 Okay

Helen

Disliked: Staff & service, amenities
It was a beautiful property but the pool is so small and I could not enjoy as they were always throwing volleyballs around. Breakfast isn’t til 7 which meant I went without on flight day! Zero sympathy for someone who just had surgery…would not expedite my check in by even a second. Would not let me take breakfast to my room. Lady at check in had an attitude
Stayed 2 nights in Sep 2024

8/10 Good

Raul E.

Liked: Property conditions & facilities
Small but big enough
Stayed 5 nights in Mar 2024