Marazul Hotel Boutique

3.0 star property
Hotel with free parking, near Plaza 28

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January 2025

Photo gallery for Marazul Hotel Boutique

Property grounds
Junior Suite | In-room safe, desk, iron/ironing board
Exterior
Economy Room | In-room safe, desk, iron/ironing board
Family Apartment, 1 Bedroom, Kitchenette | Private kitchen

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

About the neighborhood

Map
Mojarra no. 17, SM3 M6, Av. Nader, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 7 min walk
  • Plaza 28 - 18 min walk
  • Plaza Las Americas - 19 min walk
  • Puerto Cancun Marina Town Center - 4 min drive
  • Ultramar Ferry Puerto Juárez - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Taqueria el Poblano - ‬3 min walk
  • ‪Onesto Café - ‬2 min walk
  • ‪La Coyota - ‬3 min walk
  • ‪The Bowl Bar - ‬4 min walk
  • ‪Ojo de Agua - ‬3 min walk

About this property

Marazul Hotel Boutique

Hotel near Plaza 28
Close to Plaza Las Americas and Puerto Cancun Marina Town Center, Marazul Hotel Boutique provides a terrace, a restaurant, and more. Stay connected with free WiFi in public areas.
Additional perks include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and concierge services
  • A 24-hour front desk and tour/ticket assistance
Room features
All guestrooms at Marazul Hotel Boutique boast comforts such as air conditioning, in addition to amenities like safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Ceiling fans, daily housekeeping, and desks

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • 1 restaurant

Restaurants on site

  • Saint-Tropez

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • This property does not have elevators

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 45 per room (one way)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
Alcohol is not served or permitted at this property

Property is also known as

Marazul Hotel Boutique Cancun
Marazul Hotel Boutique
Marazul Boutique Cancun
Marazul Boutique
Marazul Hotel Boutique Hotel
Marazul Hotel Boutique Cancun
Hotel Marazul Boutique Cancún
Marazul Hotel Boutique Hotel Cancun

Frequently asked questions

Is Marazul Hotel Boutique pet-friendly?

No, pets are not allowed at this property.

How much is parking at Marazul Hotel Boutique?

Self parking is free at this property.

What time is check-in at Marazul Hotel Boutique?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Marazul Hotel Boutique?

Check-out is at noon.

Does Marazul Hotel Boutique provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 45 per room applies.

Where is Marazul Hotel Boutique located?

Located in Downtown Cancun, this hotel is within 1 mi (2 km) of PlayCity Casino, Plaza 28, and Plaza Las Americas. Ultramar Ferry Puerto Juárez is 2.3 mi (3.7 km) away.

Marazul Hotel Boutique Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 42 out of 158 reviews" "
Rating 8 - Good. 65 out of 158 reviews" "
Rating 6 - Okay. 31 out of 158 reviews" "
Rating 4 - Poor. 12 out of 158 reviews" "
Rating 2 - Terrible. 8 out of 158 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

5.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. We've been staying here for years. We booked the "penthouse" because the pictures showed a large balcony and was very spacious. Unfortunately when we checked in the room wasn't available so we had a king room on the top floor. It definitely is a bummer going up 4 flights of stairs for a standard room. But, other than that it's still as awesome as ever.
Stayed 1 night in Jan 2019

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for us
This hotel had everything. Great price, comfortable bed, clean, nice neighborhood with many restaurants nearby, beautiful view from balcony. Would definitely stay again
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
the location is perfect, the bus stop is within 2 minutes, easy to get around the city, bus drivers are very helpful. the money exchange place is around the corner, the big grocery store is within 5 min walk, if you want authentic food go to the Palapas is really cheap and is about 7 min walk, and if you want seafood walk about 3 minutes more and you will find the el cevichaso, people are very helpful .
Stayed 3 nights in Jan 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities
Overall condition of the hotel is ok, location is close to Tulum ave, although you need to travel some dark back alleys to access the hotel directly from Tulum Ave. The front desk is 24 hours but there is no key or buzzer, so if the person steps away you have to stand there and wait with no where to sit. Tv didnt work and no water on my last day there.
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
I had a reservation which they did not honor because they made a mistake and overbooked. I was made to leave as they had rented my room. Horrible experience. Rude front desk girl when I arrived except for one woman at desk during day who tried to help. I showed my confirmation email to them but they weren’t interested- the boss wasn’t. Don’t patronize this place
Stayed 2 nights in Dec 2018

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok stay
Good stay, but shower curtains smelled
Stayed 1 night in Nov 2018

2/10 Terrible

Guido

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bad check- in and bad room
We booked our room 1 month in advance, when we arrived the booking wasn't to find in their system, check-in took about half an hour. Arriving in the room wasn't a relief as wel: toiletflush was broken, the safe didn't work and they gave us a room next to the exhaust pipe of the airconditioning witch makes an annoying noice starting from 7 am! We had to ask as wel to open the minibar.
Stayed 1 night in Nov 2018

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
September Vacations
Lovely place, clean rooms, and friendly staff!
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Mo, Maryland

Liked: Cleanliness, property conditions & facilities, room comfort
The staff didn’t speak very good English, there wasn’t a shuttle from airport, and no where to store your food or microwave.
Stayed 6 nights in Jun 2018

6/10 Okay

Tony, Merida Mexico

Liked: Staff & service
Disliked: Room comfort
OK for overnight but would not stay longer
Staff was friendly and helpful. Room was ok, there was garbage in the bathroom waste basket. The bathroom ceiling had a large crack in the shower area with paint peeling from around it and water stains from a substantial leak. It is in a quiet area with a short walk to the end of the block to an OXXO. The balcony was a nice size with a tale and chairs provided. Unfortunately they also had a large tinaco that had been used for a palm tree planter. The palm was gone and the tinaco did nothing more now than become a water filled mosquito breeding ground with a slight swampy smell. Wi/fi worked well if a bit slow. TV worked but only Spanish stations. Bed - Hummm. Everyone has a different level of comfort that they like for sleeping. Unfortunately this bed did not come anywhere near comfortable for me. It may be fine for some but it was about the worst I have slept in, in many years. Overall as a 1 night stay before flying out it was a good value for the money , except or the bed.
Stayed 1 night in Jun 2018

8/10 Good

Ioanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Cancun city centre
Our stay at Marazul hotel was good. Excellent value for money choice, good location right in the heart of Cancún city, with easy parking space and relatively quiet neighborhood. A decent alternative if you want to stay away from the hotel zone. The room was exceptionally clean and the bed so big and very comfortable. The plants were not very well taken care of and generally it felt not so well maintained place. 24hr reception is a bonus but be aware that there is no elevator and the hotel has four floors.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Good place to rest
The hotel is in a great location, nice to rest after the long day. Comfortable in general, but missing some maintenance...
Stayed 1 night in Apr 2018

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect and Quiet.
The room was perfect, nice view of the bay and skyline....Bed was very comfy and the size of the room was incredible....with the small Refrigerator.... Suggestion....add some weather stripping around the entry door so when you shut it...it doesn't go boom....we left at 4AM and when we shut the door ....I am sure it woke up our neighbors and the rooms below us....

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with this hotel, and liked the fact I could arrange the airport transfers to and from online through this hotel.
Stayed 2 nights in Mar 2018

8/10 Good

Art, California

Liked: Cleanliness, room comfort
Reviews are very accurate.
Stay here if you want to explore Cancun. It's a decent stay. No elevator so good exercise if you get4th floor. No phone in room. Cheap shower curtain. Windows are awkward. Curtains are not good on windows. House next to hotel had a camera pointing at our room. Beach is not very close. Get what you paid for.
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveler

Liked: Staff & service
the restroom sink needs maintenance. over all good hotel for price.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convient location
Great location for bars and restaurants Room was good and comfy bed 1 plastic chair on patio with a palm that needs watering
Stayed 2 nights in Dec 2017

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
This hotel is in a great location! The only drawback is if you are on the fourth floor... there is no elevator. I would gladly stay here any time I’m in Cancun. Friendly staff that speak English very well.
Stayed 1 night in Dec 2017

10/10 Excellent

henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very relaxing trip!
Friendly service, rooms are very nice and clean.
Stayed 4 nights in Dec 2017

8/10 Good

Rj, Saskatoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay... close to everything
Check in was made easy by nice front desk staff. I had a 16 hour layover in cancun and this spot was perfect to spend a few hours walking around and exploring. The room was clean and comfortable.
Stayed 1 night in Dec 2017

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice area. The pm front desk was so nice and helpful Fernandina especially. Price is good
Stayed 1 night in Nov 2017

6/10 Okay

luisa, canada

Disliked: Property conditions & facilities
ok
from start they got us into a wrong room and to end there was no phone to call front desk or even refrigerator and very noise place cant rest at any time
Stayed 13 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good choice for the price
Really clean room staff is super friendly and the hotel is located near of some good Mexican restaurants
Stayed 1 night in Nov 2017

4/10 Poor

Sami, Chicago, IL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
NEVER STAY AT ROOM 204!
Room 204 is closer to the kitchen and stinks. The showers of this hotel needs fixing, the towels are so outdated they have holes. Other than that, it's great location. Rooms in first and second floor have a kitchen if you're into cooking for yourself. And yhe location is awesome!
Stayed 1 night in Sep 2017