If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in hallways
Handrails in stairways
Stair-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
32-inch LED TV with cable channels
More
Air conditioning
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a smoke detector
We should mention
This property does not have elevators
Property is also known as
Hotel Los Cuates Cancun
Hotel Los Cuates
Los Cuates Cancun
Los Cuates De Cancun Cancun
Hotel Los Cuates de Cancun Hotel
Hotel Los Cuates de Cancun Cancun
Hotel Los Cuates de Cancun Hotel Cancun
Frequently asked questions
Is Hotel Los Cuates de Cancun pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Los Cuates de Cancun?
Self parking is free at this property.
What time is check-in at Hotel Los Cuates de Cancun?
Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Hotel Los Cuates de Cancun?
Check-out is at noon.
Where is Hotel Los Cuates de Cancun located?
Located in Downtown Cancun, this hotel is within a 15-minute walk of Séptimo Día Adventist Church and Mercado 23. Museo Iconografico de la Carrera Panamericana and Benito Juarez Municipal Building are also within 1 mi (2 km).
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Hotel Los Cuates de Cancun Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 12 out of 110 reviews
10 - Excellent
12
Rating 8 - Good. 34 out of 110 reviews
8 - Good
34
Rating 6 - Okay. 35 out of 110 reviews
6 - Okay
35
Rating 4 - Poor. 10 out of 110 reviews
4 - Poor
10
Rating 2 - Terrible. 19 out of 110 reviews
2 - Terrible
19
6.8/10
Cleanliness
6.6/10
Staff & service
5.8/10
Amenities
6.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
2/10 Terrible
Yony
29 March 2023
Disliked: Staff & service
No encontraban mi reservación, y al día siguiente me comentaron que tenía que dejar el hotel cuando se habían pagado 3 noches, después que me tenía que salir porque solo se había hecho una reserva de un día