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Hotel Kavia Cancun

3.0 star property
Hotel with free valet parking, near Plaza 28

Choose dates to view prices

Photo gallery for Hotel Kavia Cancun

Front of property
Poolside bar
Outdoor pool, sun loungers
Superior Room, Balcony, Tower | 1 bedroom, minibar, in-room safe, desk
Business center

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
The current price is SAR 156
SAR 204 total
includes taxes & fees
1 Apr - 2 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room, 1 King Bed, Ensuite, City View

1 bedroom, minibar, in-room safe, desk

Standard Double Room, 1 King Bed, Ensuite, City View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Free bottled water
In-room safe
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Private Bathroom, City View

1 bedroom, minibar, in-room safe, desk

Standard Double Room, 2 Double Beds, Private Bathroom, City View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Free bottled water
In-room safe
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Balcony, Tower

Superior Room, Balcony, Tower | 1 bedroom, minibar, in-room safe, desk

Superior Room, Balcony, Tower

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Free bottled water
In-room safe
  • 40 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Double Room Standard

1 bedroom, minibar, in-room safe, desk

Double Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard

1 bedroom, minibar, in-room safe, desk

Room Standard

  • Sleeps 6
  • 1 Full Bed(s) and 2 King Bed(s)

View all photos for Room Standard

1 bedroom, minibar, in-room safe, desk

Room Standard

  • Sleeps 2
  • 1 King Bed(s)

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About the neighborhood

Map
Calle Claveles Lt 07 09 Mz 4 SM 22, Downtown, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 2 min walk - 0.2 km
  • Benito Juarez Municipal Building - 6 min walk - 0.6 km
  • Plaza 28 - 13 min walk - 1.1 km
  • Plaza Las Americas - 3 min drive - 2.4 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Hunter Bar Cancun: Address - ‬2 min walk
  • ‪Black Café - ‬1 min walk
  • ‪Cocina Libanesa Sahara - ‬4 min walk
  • ‪11:11 Club - ‬1 min walk
  • ‪El Crustáceo Cascarudo - ‬1 min walk

About this property

Hotel Kavia Cancun

Hotel near Plaza 28
Plaza Las Americas is located near Hotel Kavia Cancun, which provides a poolside bar, a terrace, and a coffee shop/cafe. In addition to a bar and a business center, guests can connect to free WiFi in public areas.
Additional perks include:
  • An outdoor pool with sun loungers
  • Free self parking and valet parking
  • Continental breakfast (surcharge), tour/ticket assistance, and an elevator
  • A banquet hall, concierge services, and a 24-hour front desk
Room features
All 62 rooms have comforts such as air conditioning, in addition to perks like safes and minibars.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies or patios, daily housekeeping, and desks

Languages

English, Spanish

Similar properties

Outdoor pool, sun loungers

Hotel Kavia Plus Cancun

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 457 reviews
The price is SAR 170
SAR 220 total
includes taxes & fees
31 Mar - 1 Apr
Hotel Kavia Plus Cancun

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Continental breakfast available for a fee daily 7 AM–11 AM: MXN 50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center

Outdoors

  • Pool sun loungers
  • Terrace

Accessibility

  • Elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Kavia Cancun
Kavia Cancun
Hotel Kavia
Hotel Kavia Cancun Hotel
Hotel Kavia Cancun Cancun
Hotel Kavia Cancun Hotel Cancun

Frequently asked questions

Does Hotel Kavia Cancun have a pool?

Yes, this property has an outdoor pool.

Is Hotel Kavia Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Kavia Cancun?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Kavia Cancun?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Kavia Cancun?

Check-out is at noon.

Where is Hotel Kavia Cancun located?

Located in Downtown Cancun, this hotel is within a 15-minute walk of Las Palapas Park and Plaza 28. Benito Juarez Municipal Building and Ceviche Square are also within 10 minutes.

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Hotel Kavia Cancun Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 240 out of 684 reviews
Rating 8 - Good. 232 out of 684 reviews
Rating 6 - Okay. 108 out of 684 reviews
Rating 4 - Poor. 48 out of 684 reviews
Rating 2 - Terrible. 56 out of 684 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Disliked: Amenities
Nice place to stay central location was good
Stayed 4 nights in Jan 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night before our flight home. It was easy to find, parking onsite was secure, and the staff was very friendly and helpful. Would definitely stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Kyle

Liked: Amenities
Couldn’t be happier
Stayed 19 nights in Jan 2025

10/10 Excellent

Sha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant surprise! The place is clean and quiet. What I like the most is that how walkable it is to the markets, a supermarket, the bus terminal, and it feels safe. The only improvement opportunity is the room smelt a bit moldy. Overall I was happy with it.
Stayed 2 nights in Jan 2025

8/10 Good

Adalberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Feb 2025

4/10 Poor

Omar

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel rooms had a bad smell.
Stayed 2 nights in Jan 2025

8/10 Good

CHRISTOPHER

The property is close to tourist spot with restaurants, bus, and etc close by
Stayed 7 nights in Jun 2024

2/10 Terrible

Srinivas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 2 rooms and they gave on different floors. Subpar cleaniliness and shady area. Staff do not speak any English. Ambience outside room looks like a bathroom with white tiles and no view or ventilation.
Stayed 1 night in Dec 2024

4/10 Poor

Ivonne

Disliked: Cleanliness, room comfort
Convenient location, not so great hotel.
This hotel looks much better in photos than it does in real life. While the pool was clean and enjoyable, I woke up every day with a rash, leading me to believe the bed sheets were not being changed. Additionally, there was loud construction happening directly above us, which made the stay unpleasant. This will definitely be my first and last time staying at this hotel. On a positive note, the location is very convenient.
Stayed 4 nights in Nov 2024

4/10 Poor

Rodolfo

Disliked: Staff & service
They look for ways to find excuses to charge for anything, sometimes taking away your privacy.
Stayed 4 nights in Dec 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 5 nights in Aug 2023

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really clean and the bed really comfortable..
Stayed 2 nights in Sep 2023

6/10 Okay

Pedro Jr Rosario

Disliked: Amenities, property conditions & facilities
There were problems with the lights. It smelled old and humid. One curtain fell in middle of the night. No ice, cafeteria closes really early.
Stayed 3 nights in Nov 2024

6/10 Okay

Saul

Liked: Cleanliness, staff & service
Is in the downtown area and you can walk and find small businesses close by.
Stayed 1 night in Dec 2023

8/10 Good

KENNETH Carl

Liked: Cleanliness, staff & service
Good location.
Stayed 15 nights in Sep 2022

2/10 Terrible

Vinod

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vin
Horrible service no electri and water for 2 days plus no customer service was at the counter very bad service never try this hotel in my life.
Stayed 3 nights in Sep 2024

8/10 Good

russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room friendly staff
Stayed 1 night in Dec 2022

6/10 Okay

mario

Liked: Cleanliness, staff & service
This is the Kavia hotel. There is another Kavia Club or Plus hotel nearby. Google Maps showed this latter one as Kavia Hotel. Make sure you look for Kavia on Clavel street in order to go to the right one. At 10 pm looking for this Kavia hotel was hard. We called Kavia Plus and they stayed over the phone with us until we found it!
Stayed 1 night in Jun 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel overall but the one gripe i had was the fees they charge you if you stain a pillow or towel which was so small.
Stayed 4 nights in Jan 2024

10/10 Excellent

EDGAR

Good location. Fair service. You receive what you pay.
Stayed 1 night in Dec 2023

8/10 Good

Tony

Liked: Cleanliness
Room cleaned every day good central location checking in sucks because our flights always come in early and we have to wait till 3 pm when there are rooms available
Stayed 6 nights in Sep 2023

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained, the pool was nice and it's very walkable to other areas in the city. It's well positioned for nightlife and was very well priced. Beds were pretty comfortable and the pillows were ok, but the shower had very low water pressure. I'd totally stay here again if I was needing a spot in the area.
Stayed 1 night in Aug 2023

4/10 Poor

james raymond

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Loud . toilets and shower wernt good. Did do the job though.
Stayed 7 nights in May 2024

10/10 Excellent

Elvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zero problems. Everyone was cool and no one bothered us. The hotel is traditional “real” Mexico, so if you want a tourist, sanitized American vibe you might not like it. But my friend and I loved it.
Stayed 3 nights in Mar 2024

8/10 Good

Pawel

Liked: Cleanliness, staff & service, amenities
I like this property but there was limited access to public transport other than ADO buses.