See all properties
Save

Melia Casa Maya Cancun All Inclusive

4.0 star property
Family-friendly property on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for Melia Casa Maya Cancun All Inclusive

Terrace/patio
View from room
Exterior
On the beach, white sand, sun loungers, beach umbrellas
2 outdoor pools, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Housekeeping
  • Laundry
The current price is SAR 1,269
SAR 1,565 total
includes taxes & fees
11 May - 12 May

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for The Level, Suite, Ocean View

Down comforters, minibar, soundproofing, iron/ironing board

The Level, Suite, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Separate bedroom
Sofa bed - double
  • Ocean view
  • 81 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for The Level Grand Suite

View from room

The Level Grand Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
2 bedrooms
Down duvet
  • Ocean view
  • 104 sq m
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for The Level, Room, Ocean View

The Level, Room, Ocean View | Down comforters, minibar, soundproofing, iron/ironing board

The Level, Room, Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Down duvet
Hair dryer
Bathrobes
Coffee/tea maker
  • Ocean view
  • 41 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Melia Room, Ocean View

View from room

Melia Room, Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Down duvet
Private bathroom
Bathrobes
Hair dryer
  • Ocean view
  • 41 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Level Room Swim Up

Down comforters, minibar, soundproofing, iron/ironing board

The Level Room Swim Up

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Down duvet
Hair dryer
Bathrobes
  • Ocean view
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Melia Suite Ocean View

Melia Suite Ocean View | Down comforters, minibar, soundproofing, iron/ironing board

Melia Suite Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Separate bedroom
Down duvet
Private bathroom
  • Ocean view
  • 81 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for The Level Suite Swim Up

Down comforters, minibar, soundproofing, iron/ironing board

The Level Suite Swim Up

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Separate bedroom
Down duvet
Hair dryer
  • Ocean view
  • 81 sq m
  • Sleeps 5
  • 1 King Bed

You may also like

Ad
2 outdoor pools

Waldorf Astoria Riviera Maya

Cancun
  • Pool
  • Spa
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 132 reviews
The price is SAR 2,129
SAR 2,926 total
includes taxes & fees
9 May - 10 May
Waldorf Astoria Riviera Maya

About the neighborhood

Map
Blvd. Kukukcan KM 5.5, Cancun, QROO, 77500

What's nearby

  • Langosta Beach - 3 min walk - 0.3 km
  • Tortuga Beach - 15 min walk - 1.3 km
  • Playa Tortugas - 2 min drive - 1.8 km
  • Cancun Convention Center - 6 min drive - 5.2 km
  • La Isla Shopping Mall - 10 min drive - 7.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 33 min drive

Restaurants

  • ‪Breakfast - ‬7 min walk
  • ‪Venecia - ‬10 min walk
  • ‪Las Olas - ‬10 min walk
  • ‪RIU Caribe Pizzeria - ‬7 min walk
  • ‪Swim-up Bar - ‬6 min walk

About this property

Melia Casa Maya Cancun All Inclusive

Upscale all-inclusive property near Langosta Beach
Located close to Cancun Convention Center and La Isla Shopping Mall, Melia Casa Maya Cancun All Inclusive provides free water park access, an airport shuttle, and a poolside bar. With a white sand beach, sun loungers, and beach volleyball, this property is the perfect place to soak up some sun. Be sure to enjoy local cuisine and ocean views at the 4 on-site restaurants. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 2 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • An area shuttle, a 24-hour front desk, and beach towels
  • A TV in the lobby, an elevator, and concierge services
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 260 rooms feature comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • 55-inch HDTVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Similar properties

Premium bedding, free minibar, in-room safe, blackout drapes

Wyndham Alltra Cancun All Inclusive Resort

  • Pool
  • All inclusive
  • Spa
  • Kids pool
8.8 out of 10, Excellent, 5,824 reviews
The price is SAR 1,350
SAR 1,350 total
includes taxes & fees
4 May - 5 May
Wyndham Alltra Cancun All Inclusive Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar

Restaurants on site

  • Cape Nao
  • Casa Nostra
  • Lobby Bar Boreal
  • Merkado
  • The Grill

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free water park
  • Playground
  • Shopping
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Babysitting
  • Children's games
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (71 inch wide door)
  • Pool access ramp on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 8 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night
  • Sanitation services: MXN 79.20 per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Casa Maya
Casa Maya Cancun
Casa Maya Hotel
Hotel Casa Maya
Hotel Casa Maya Cancun
Maya Casa
Cancun Casa Maya
Casa Maya Cancun Hotel Cancun
Casa Maya Hotel Cancun
Imperial Fiesta Club Hotel Casa Maya

Frequently asked questions

Does Melia Casa Maya Cancun All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Melia Casa Maya Cancun All Inclusive?

As of 13 Rabiʻ II 2025, prices found for a 1-night stay for 2 adults at Melia Casa Maya Cancun All Inclusive on 11 Jumada I 2025 start from $409.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Melia Casa Maya Cancun All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Melia Casa Maya Cancun All Inclusive?

Self parking is free at this property.

What time is check-in at Melia Casa Maya Cancun All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Melia Casa Maya Cancun All Inclusive?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at Melia Casa Maya Cancun All Inclusive?

Yes, the property is all-inclusive.

Where is Melia Casa Maya Cancun All Inclusive located?

Located in Zona Hotelera, this beachfront property is in the entertainment district and within 3 mi (5 km) of Langosta Beach and Cancun Convention Center. La Isla Shopping Mall and Ultramar Ferry Puerto Juárez are also within 6 mi (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Melia Casa Maya Cancun All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 41 out of 86 reviews
Rating 8 - Good. 28 out of 86 reviews
Rating 6 - Okay. 9 out of 86 reviews
Rating 4 - Poor. 3 out of 86 reviews
Rating 2 - Terrible. 5 out of 86 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eva Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 5 nights in Mar 2025

6/10 Okay

Emanuel

Liked: Cleanliness, amenities, property conditions & facilities
The beach is nice here, kids would love it here.
Stayed 3 nights in Mar 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! I highly recommend this place
Stayed 7 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the hotel was great! I liked
Stayed 5 nights in Mar 2025

8/10 Good

edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 7 nights in Mar 2025

10/10 Excellent

angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
under new renovations, very clean and modern
Stayed 7 nights in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean property and our room was amazing! Had a suite on the top floor. Staff was fantastic and our concierge Victor was fantastic! Location is away from party hotel zone so it was nice and quiet for that. lots of families here as well.
Stayed 4 nights in Mar 2025

8/10 Good

gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Volleyball was great, good selection of cocktails, beach was nice.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing experience for me and my family. The staff is helpful, attentive and made us feel extremely welcome and taken care of. The food was great, the facilities beautiful. I’d definitely choose this hotel if I visit again, it’s smaller than some hotels in the area and I think it’s what makes it even more charming as they really focused on fulfilling all our needs and getting around was also easy and accessible. Thank you Melia Casa Maya!!!!!!
Stayed 5 nights in Apr 2025

6/10 Okay

Sherelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay with the family! Limited food options for children.
Stayed 3 nights in Mar 2025

10/10 Excellent

Matthew Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was beautiful and room was nice and clean. Between the pool, waterpark and beach there was plenty to do with the kids. The food was very good.
Stayed 7 nights in Feb 2025

8/10 Good

Mariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small resort great for small kids limited food options and not a ton of staff but good experience overall
Stayed 3 nights in Feb 2025

10/10 Excellent

Jony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort.
Stayed 4 nights in Dec 2024

8/10 Good

Robert Snoden

Liked: Cleanliness, staff & service, property conditions & facilities
Small resort, The Buffett food is meh. Outside drink service was poor. Housekeeping was great. Restaurant (dinner) food was great. Water park was fun. Pool/kid staff is great.
Stayed 8 nights in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice sand beach. Clean, food was average.
Stayed 6 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice, affordable, great staff and activities, food wasn't 5 star, but eating off the menu was included and good. Great beach, awesome pool, big room, really happy with our experience
Stayed 5 nights in Jan 2025

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 7 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here was top notch. The bartenders, servers, and entertainment crew was awesome. It is a chill environment and quiet in the evenings great for people just looking to relax. As well as fun activities in and around the pool during the day. Ariel the bartender, Oscar M the waiter, and Antonio on the entertainment crew were amazing and felt like a friend by the end of the trip.
Stayed 7 nights in Mar 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
I had a phenomenal experience with this hotel. The rooms were amazing, the restaurant was great, the staff was amazing very friendly great people great hospitality
Stayed 4 nights in Jan 2025

10/10 Excellent

MICHIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all the hotel employee staff were very friendly and supportive! Rooms are clean. if you are in Level service, better to arrive when guest relation staff are still on duty (5pm)
Stayed 3 nights in Mar 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the property was good. Very nice staff. And clean: the food options were very limited. The buffet as well as the restaurants. Not many options to choose from.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rafal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good nice place
Stayed 8 nights in Jan 2025

8/10 Good

Sumita Chugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had booked the suite and it was massive, probably one of the biggest suites I have stayed in. The vegetarian options at the lunch and dinner buffet on some days were very limited.
Stayed 5 nights in Jan 2025

10/10 Excellent

Suleidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Melia Casa Maya was excellent. The staff were extremely accommodating, welcoming and were very attentive. Everyone that we encountered offered professional and caring service. The facilities were clean and the food was delicious as well. We love that it was a calm environment, excellent for families or anyone looking for a calm vacation spot.
Stayed 4 nights in Feb 2025

8/10 Good

Wenliang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty quiet. Lots of kids activities.
Stayed 4 nights in Feb 2025