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Hive Cancun

4.0 star property
Hotel with a full-service spa, in the vicinity of María Desatadora de Nudos Sanctuary

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hive Cancun

Couples treatment rooms, body treatments, deep-tissue massages
Outdoor pool
Reception
Couples treatment rooms, body treatments, deep-tissue massages
Junior Studio Suite | Premium bedding, memory foam beds, minibar, in-room safe

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
The price is SAR 283
SAR 359 total
includes taxes & fees
1 Feb - 2 Feb

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Luxury Double Room

Premium bedding, memory foam beds, minibar, in-room safe

Luxury Double Room

Highlights

Private plunge pool
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Memory foam bed
Premium bedding
Rainfall showerhead
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room

Premium bedding, memory foam beds, minibar, in-room safe

Junior Double Room

Highlights

Air conditioning
Kitchenette
Mini-fridge
Smart TV
Memory foam bed
Premium bedding
Rainfall showerhead
Hair dryer
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio Suite

Premium bedding, memory foam beds, minibar, in-room safe

Junior Studio Suite

Highlights

Air conditioning
Kitchenette
Mini-fridge
Smart TV
Memory foam bed
Premium bedding
Rainfall showerhead
Hair dryer
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Studio Suite

Luxury Studio Suite | Premium bedding, memory foam beds, minibar, in-room safe

Luxury Studio Suite

Highlights

Private plunge pool
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Memory foam bed
Premium bedding
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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The price is SAR 316
SAR 419 total
includes taxes & fees
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About the neighborhood

Map
Huayacán Smz 336 Mnz Avenue 9. Lot 3, Cancun, QROO, 77500

What's nearby

  • María Desatadora de Nudos Sanctuary - 8 min drive
  • Moon Palace Golf Club - 19 min drive
  • Delfines Beach - 22 min drive
  • La Isla Shopping Mall - 23 min drive
  • Iberostar Cancun Golf Course - 25 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪El Fish Fritanga - ‬3 min drive
  • ‪Mermelada - ‬3 min drive
  • ‪Tacos Árabes Israel - ‬16 min walk
  • ‪Chela de Playa - ‬17 min walk
  • ‪Palmaris - ‬4 min drive

About this property

Hive Cancun

Upscale hotel near María Desatadora de Nudos Sanctuary
Located close to Puerto Cancun Marina Town Center and Iberostar Cancun Golf Course, Hive Cancun provides free continental breakfast, a terrace, and a shopping mall on site. Indulge in a sports massage, a body treatment, and a body scrub at the onsite spa. In addition to a coffee shop/cafe and a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Tour/ticket assistance, a 24-hour front desk, and luggage storage
  • Coworking spaces, smoke-free premises, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 61 rooms have comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews speak well of the clean rooms at the property.
More amenities include:
  • Free toiletries and hair dryers
  • 50-inch Smart TVs with cable channels
  • Kitchenettes, mini fridges, and cookware/dishes/utensils

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM–11:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Shopping mall
  • Steam room

Family friendly

  • Kitchenette
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Coworking space

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch Smart TV
  • Cable channels

Food and drink

  • Cookware/dishes/utensils
  • Espresso maker
  • Free bottled water
  • Kitchenette
  • Mini-fridge
  • Minibar

More

  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hive Cancun Hotel
Hive Cancun Cancun
Hive Cancun Hotel Cancun

Frequently asked questions

Does Hive Cancun have a pool?

Yes, this property has an outdoor pool.

Is Hive Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hive Cancun?

Self parking is free at this property.

What time is check-in at Hive Cancun?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hive Cancun?

Check-out is at noon.

Where is Hive Cancun located?

Situated in Cancun, this spa hotel is within 9 mi (15 km) of María Desatadora de Nudos Sanctuary, Puerto Cancun Marina Town Center, and Ultramar Ferry Puerto Juárez. Playa Tortugas and Langosta Beach are also within 12 mi (20 km).

Hive Cancun Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 259 out of 497 reviews" "
Rating 8 - Good. 121 out of 497 reviews" "
Rating 6 - Okay. 60 out of 497 reviews" "
Rating 4 - Poor. 23 out of 497 reviews" "
Rating 2 - Terrible. 34 out of 497 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Dmitriy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Upon arriving at the hotel, I was ignored at the front desk for about 15–20 minutes. It was a baffling experience—they showed no concern that I was waiting. I had to repeatedly approach them before they finally assisted me. The customer service was terrible. As an Expedia VIP, I was supposed to receive a food and beverage credit as well as a room upgrade. However, when I inquired about the credit, the staff had no idea what it was, and I never received it. Aside from the poor customer service, I only stayed for one night, and the hotel itself appeared to be in good condition with well-maintained rooms. Unfortunately, the negative customer service experience left a lasting impression.
Stayed 1 night in Dec 2024

8/10 Good

TOD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Sebastian Salcedo, Corona

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Hive Cancun needs to educate staff customer service. The continental breakfast is just fruit bowl of about six small pieces of fruits. I asked for iron and iron board, said it will come and never did. Room was too loud next to the busy street. Housekeeper cleans and fixes the bed cover and linen but left the trash full, no refill or coffee pods. It was not worth to be in this hotel. Too far from the highlights cancun or activities. Save your money and go else where.
Stayed 7 nights in Dec 2024

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ismelda Perez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an absolutely wonderful stay at Hive Cancun! From the moment I arrived, the staff was warm, welcoming, and attentive to every detail. The room was immaculate, beautifully decorated, and equipped with all the amenities I needed for a comfortable stay. The hotel’s location was perfect—close to major attractions yet tucked away enough for peace and quiet. The dining options were excellent, with a variety of delicious dishes that exceeded my expectations. I especially loved the breakfast spread—it was fresh, abundant, and catered to different dietary preferences. The property itself was stunning, with well-maintained facilities and thoughtful touches everywhere. The pool and spa were a highlight for me—perfect for unwinding after a busy day. I can’t recommend this hotel enough! It’s clear they genuinely care about creating a memorable experience for their guests. I’ll definitely be returning for another stay!
Stayed 3 nights in Dec 2024

2/10 Terrible

Amal Farah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
They give me snacks without letting me know I will be charged for that, on the website it says breakfast is included, but there’s no breakfast included only coffee. It also shows on the website you can use the sauna on the steam room, but it’s an extra cost, and nobody knows they don’t tell you that ahead of time. Overall, the hotel was clean, but the staff was absolutely horrible and all the things on the website shows that they serve they don’t at all and I would not stay the hotel again.
Stayed 23 nights in Nov 2024

8/10 Good

Aminata Dia Daouda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The stay was good overall; however, the breakfast is disappointing.
Stayed 4 nights in Dec 2024

8/10 Good

Miguel Francisco

Stayed 1 night in Nov 2024

6/10 Okay

Anna

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Expedia and this hotels website said they have an airport shuttle. I messaged the hotel inquiring about an airport shuttle one day before our arrival I received an automatic response that someone will be available to assist me soon. After no response in eight hours, A messaged again, same response. Then when we landed at the airport, I messaged them and tried to call them and only received an automatic message. We had to pay for an expensive cab. When we got to the hotel, they did not have a key for us because their software was down so only one of us could leave the room or we had to ask to be let back in. Warning the coffee pods are an additional three dollar charge per pod!!!! They only give you two one decaf one regular. Room was OK. The staff just seemed to be unable to do their job, maybe because of management… Huge water leak in the lobby. Also, it’s not that cheap so, why would anybody stay here?
Stayed 1 night in Dec 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good the pool that was above our room could’ve been cared for a lot better maybe covered up so that the dirt and debris can’t get into it the breakfast that was included could’ve been a lot better I’ve never seen such and having a microwave in the rooms would’ve been great we had so much leftover food that we could’ve reheated and eaten but we did have a great time and would definitely be back
Stayed 4 nights in Dec 2024

6/10 Okay

ROMEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok
Stayed 2 nights in Dec 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moderno y conveniente para viaje de negocio.
Stayed 2 nights in Dec 2024

10/10 Excellent

Arthur, Houston

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay in Cancun before an early flight. Really wonderful interior decoration and interesting architecture.
Stayed 1 night in Dec 2024

10/10 Excellent

Justin

Traveled with partner
Liked: Amenities
Was very impressed for the price
Stayed 1 night in Dec 2024

4/10 Poor

Ivan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
If a property doesn't want to respect the vip benefits like room upgrades and pushing the customer to pay for it... Than, why this is a VIP access hotel? If they agree in providing something they should honor what they agree. It's frustrating being a gold member and be subject under this "cheap tactics"
Stayed 1 night in Dec 2024

2/10 Terrible

Xiaohua

Disliked: Staff & service
Bad key system made me angry!
Stayed 1 night in Dec 2024

2/10 Terrible

Jada, Edison

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In all honesty I did not appreciate my stay at the Hive Cancún I will not be coming back! The customer service was terrible, I have been lied to by customer service twice, the shower was very cold , the complimentary breakfast was not for filling Nor was the food I had to pay out of pocket for , I did not enjoy it! The app that was given to me during check in , to download my key card did not work ! A beautiful couple I met at the resort informed me that they were stuck in the elevator at one point , which is very scary & traumatizing . The Hive Cancún was just not attentive to my needs at all , I was also informed that my $100 deposit will be given back to me same day at check out & wasn’t! Now I will need to call my bank ! My overall rating is 3/10 I don’t recommend
Stayed 4 nights in Nov 2024

10/10 Excellent

Veronica

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with my stayed. Very clean room.
Stayed 2 nights in Nov 2024

8/10 Good

lluvia

Liked: Cleanliness, staff & service, property conditions & facilities
Great and safe location. Although very busy street room has its own door that keeps noise out. has kitchenette yet no microwave and fridge is for drinks only would have expected that due to kitchenette. Did not have room ready when arriving. When leaving they were attempting to charge me for additional items such as wine and food.
Stayed 7 nights in Nov 2024

8/10 Good

Richard, Wildomar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice place to stay a little overprice on drinks and food, a lot of noise very early in the morning we stayed in room right under the kitchen and they were dragging who know what all I’ve the floor making a lot of noise
Stayed 1 night in Nov 2024

10/10 Excellent

Karla Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

phoebe

Stayed 5 nights in Aug 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Bryon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly suggest you get a room with your own pool.
Stayed 2 nights in Oct 2024

10/10 Excellent

phoebe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite nice, would stay again. Friendly staff and great AC. Mini fridge in room and balcony. Continental breakfast is very basic though, good quality but just fruit and bread, no protein unless you pay for a full breakfast on the menu. Beautiful pool area and hot tub
Stayed 1 night in Oct 2024