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Grand Oasis Palm All Inclusive

4.5 star property
Luxury property on the beach, with 2 outdoor swimming pools

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your current months are July, 2024 and August, 2024.
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August 2024

Photo gallery for Grand Oasis Palm All Inclusive

Private beach, sun loungers, beach towels
Exterior
Premium bedding, minibar, in-room safe, iron/ironing board
11 restaurants, Mediterranean cuisine
Interior
Reviews
6.6

Popular amenities

  • Breakfast included
    Breakfast includedBreakfast included
  • Pool
    PoolPool
  • All inclusive
    All inclusiveAll inclusive
  • On private beach
    On private beachOn private beach
  • Bar
    BarBar
  • Spa
    SpaSpa

Explore the area

Map
Blvd. Kukulcan KM 4.5 MZA.33 Lote C1, Interior Hotel Grand Oasis Palm, Cancun, 77500
  • Popular LocationLangosta Beach7 min walk
  • Popular LocationPlaya Tortugas11 min walk
  • Popular LocationTortuga Beach6 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)25 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

The hotel room was very nice and the.staff is the best wide variety of activities however there was no wifi in the room ...
Faith
Dec 6, 2016

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, iron/ironing board

Junior Suite

Highlights

Air conditioning
TV
Ceiling fan
Premium bedding
Bathrobes
Hair dryer
Private bathroom
Shower/tub combination
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Cancun

Located on the beach, Grand Oasis Palm All Inclusive is in Zona Hotelera, a neighborhood in Cancun. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Langosta Beach and Playa Tortugas. Ventura Park Cancun and Xoximilco are not to be missed.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Langosta Beach - 7 min walk
  • Playa Tortugas - 11 min walk
  • Puerto Cancun Marina Town Center - 3 min drive
  • Tortuga Beach - 6 min drive
  • La Isla Shopping Mall - 10 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Lobby Bar - ‬10 min walk
  • ‪Sirenas Raw Bar - ‬6 min walk
  • ‪Los Chachalacos - ‬8 min walk
  • ‪Silk City - ‬6 min walk
  • ‪Fish Nets - ‬5 min walk

About this property

Grand Oasis Palm All Inclusive

Luxury all-inclusive property located in Zona Hotelera
Grand Oasis Palm All Inclusive is located close to Langosta Beach and Playa Tortugas, and provides a free breakfast buffet, a nightclub, and a poolside bar. This property is a great place to bask in the sun with a private beach and sun loungers. Treat yourself to a massage at the onsite spa. Be sure to enjoy Mediterranean cuisine at one of the 11 on-site restaurants. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 2 outdoor pools and a children's pool
  • Free self parking
  • Bike rentals, a children's club (surcharge), and an elevator
  • Concierge services, ATM/banking services, and beach towels
Room features
All 292 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with cable channels
  • Ceiling fans, daily housekeeping, and phones

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals and snacks included
In-room minibar (all beverages included)

Land activities

Fitness facilities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • 11 restaurants and 1 coffee shop/cafe
  • 8 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Xtabentun
  • Dos Lunas
  • Las Palmas
  • La Bamba
  • Los Agaves

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Full-service spa
  • Golf driving range
  • Nightclub
  • Sauna
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting services
  • Children's club (surcharge)
  • Children's pool
  • Snack bar/deli
  • Supervised childcare

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beachfront location
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Beach towels

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • Cable channels
  • TV

Food and drink

  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Grand Oasis Palm Lifestyle All Inclusive Hotel Cancun
Grand Oasis Palm Lifestyle All Inclusive Hotel
Grand Lifestyle Grand Oasis Palm All Inclusive Hotel Cancun
Grand Lifestyle Grand Oasis Palm All Inclusive Cancun
Grand Lifestyle Grand Oasis Palm All Inclusive
Grand Oasis Palm Lifestyle Cancun
Grand Oasis Palm Lifestyle
Oasis Palm Inclusive Inclusive
Grand Oasis Palm All Inclusive Cancun
Grand Oasis Palm By Lifestyle All Inclusive
Grand Oasis Palm All Inclusive All-inclusive property
Grand Oasis Palm All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Grand Oasis Palm All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Grand Oasis Palm All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Oasis Palm All Inclusive?

Self parking is free at this property.

What time is check-in at Grand Oasis Palm All Inclusive?

Check-in begins at 3 PM.

What time is check-out at Grand Oasis Palm All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Grand Oasis Palm All Inclusive?

Yes, the property is all-inclusive.

Where is Grand Oasis Palm All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Escénica Tower and Langosta Beach. Tortuga Beach and Cancun Convention Center are also within 3 mi (5 km).

Grand Oasis Palm All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 4 out of 26 reviews" "
Rating 8 - Good. 8 out of 26 reviews" "
Rating 6 - Okay. 9 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 4 out of 26 reviews" "

8.0/10

Cleanliness

6.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

hans

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Poor food choice for vegetarians Conflicting info by staff as told chefs can make something vegetarian but restaurant staff not interested. Told to go to buffet restaurants where we can get salads. Otherwise hotel was good for activities and entertainment

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
11 Restaurants!!!!
The elevator is extremely slow and crowded during high season. The room was spacious, room service was great. There are a lot of seaweeds/grass on the beach of the hotel due to a lot of commercial ferry ports nearby. The hotel has 11 restaurants which is the best part of my stay! Will probably go back to the Pyramid because they have nicer beach. And pls note! There is no free wifi in room, you can only use free wifi in the lobby.

8/10 Good

Fook Seong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay here
We got a big clean room with a nice view. Beds are comfortable. We were given free WIFI for 3 devices and the WIFI is strong. It is all inclusive and the food are great especially the White Box. We also like the buffet, the cafe and the ala carte restaurant. We enjoyed our stay here.

8/10 Good

Faith, miami Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location on the beach
The hotel room was very nice and the.staff is the best wide variety of activities however there was no wifi in the room you have to sit in the lobby or pay for the wifi.

10/10 Excellent

Di, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was amazing I wish there was a hot tub though
Great food and beautiful beach. Pleasant staff and beautiful views

6/10 Okay

Menaka, US

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel, shame about the front desk staff

6/10 Okay

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was mediocre at best. Seemed like it was pre-made and cooked in a microwave. Beach is dirty and near the inlet to a marina. Wifi does not exist in the rooms unless you want to pay an exorbitant fee. Would recommend something other than Oasis.

8/10 Good

Ladope, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort
Hotel has very goid service, restaurants, even gormet restaurants,permanent maintenance, saeveral daily shows all of them very good, You could not ask for more,located close to the city where you could visit malls, not to far from the airport and beside swimming pools an excellent beach with quiet warm an very transparent sea water

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort with lots of good dining options. It sits on a beautiful beach and had plenty of options and space to sunbathing.

8/10 Good

Garvel Family, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice simple hotel with nice beach setting. Great pool area and beach front. Rooms are nice staff was ok. Food was good depending on your eating habits. Recommend hotel price was responsible for all inclusive.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible, no AC, WI only in the lobby, Same food every day, all cold foods were warm, cheeses were melting from the heat, no ice to protect them cold, The beach was very dirty,

6/10 Okay

Sandy, California

Liked: Cleanliness
the room was clean, and fridge well stocked.
we were told at checkout that we had two free massages with our stay. That would have been nice to know when we arrived. The phone started ringing at 8:00A.M. wanting us to buy travel packages.

6/10 Okay

Markinho82, El Salvador

Liked: Cleanliness, room comfort
Disliked: Staff & service
Its getting old, not enough elevators
The check in was terrible, they didnt know where we need to go (apparently they have different places for check in) eventhough we realized later that day, that we paid for the lyfestyle kinda room (which suppossed to be VIP)

2/10 Terrible

jasmine, houston, tx

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience all around
The check in was horrible the staff couldn't find our reservations, the restaurants were a joke the drinks were awful the beach was full and the staff was grouchy and unfriendly

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
The water and lights went out plus the ac didn't work instead of having a blast I felt in my worst nightmare

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUCKS!!!! GRAND OASIS PALMS AND GRANS OASIS SENS!
We just came back from Cancun on 07/05/16. So as you can see this is very recent! We initially booked the Grand Oasis Palm, but due to a mix-up or better said a lack of organization from the Oasis chain, our rooms were not available so they moved us to the Oasis Sens. I must mention that we were a big group of 10, 8 were moved to Sens and the other 2 had to stay at Grand Oasis because their room was available, so they said that since with the bracelets we can visit each other's hotel we should be ok. First of all, the hotels weren't even close to each other! when I asked if they would pay for transportation back and forth they said "the bus is only 10 pesos" excuse me? the bus? uh no!! this was their mistake and they were expecting us to suffer for it! after a lot of arguing they said they would move this couple to our hotel 2 days later, since we wanted to enjoy the place and not waste our time arguing we agreed. When we got to the Sens the lobby and rooms were SUPER HOT! according to them the AC "just" broke that morning but they were working on fixing it, needless to say, that never happened. Then the 3rd day there was no light nor water in the whole hotel for hours! Super rude and useless staff because nobody will even try to fiz the issue when its clearly the hotel's fault.

6/10 Okay

Summer, Virginia Beach

Liked: Cleanliness
Disliked: Room comfort
Decent resort on an inlet not the ocean.
The service was very nice. Hotel staff was helpful and courteous. The beds were very uncomfortable. The coffee shop dolidnt open until 730an which to me is not acceptable. A coffee shop should open no later than 530am. Prepare to use the stairs a lot. The elevators are very small and always full. The buffets were okay. The ala Carte restraunts were always completely booked. Bars were difficult to get a beverage from because the were always full with usually only one bar tender.

6/10 Okay

keisha, london

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice chain of hotels - good for families
Overall experience was nice. Good family resorts - would recommend any adult only groups stay in the Grand Oasis Sens as there are a lot of families/children at the other sites Staff mostly nice although often forget what you have asked for. Also the hote management quite rude in my experience as I don't think they are used to dealing with the guests directly Also bear in mind that they will try to sell you into a time share disguised as a tour at the beginning of your stay Good location & hotel - however Grand Oasis Cancun better hotel

8/10 Good

Tina, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with room
Check-in took a while with requesting double-beds 3 times. But in the end we got a room on the 9th floor ocean view. That was amazing! Beach was very nice, calm and shallow water but be aware of sting rays!! Food was pretty good. Our favorite was the White Box gastrobar. Absolutely amazing food and service! Bravo! Careyes was very nice and formal. I read in the previous reviews that there were lines at restaurants and you had to wait 30 mins. Well that's not true! The only line I ever saw was at Dos Lunas buffet and only at certain times. There are other places to eat if that place has a line so no big deal! Spa was not bad. Friendly staff and always happy to see you as a client. But if you want to get braids, do them at the beach from a local person. They charge way less and do good job.

4/10 Poor

Maria, California

Liked: Cleanliness
Disliked: Staff & service
staff need training in customer service
When we got there the hotel looked beautiful and welcoming, I had read reviews about the elevators and we expected the long waits no big deal... My family and I all agree that the food needs much improvement it was the same everyday and no big wow factor it might have been much better if the food was kept at a decent temperature.. Food was not even warm!!! The waiters rarely came to see what we wanted to drink so we had to go get our drinks and our plates were just sitting at our table for the most part.... I did mention to the hostess about the food and all she shad to say well you have other options wow..... I needed assistance with my confirmation of flight and went to concierge and he looked at me like I was asking for the impossible even said you want me to do what???? He then said I can't do it for you you have to go to the business center and do it yourself!!! I have been to many hotels and concierge is always able to assist with these small details!! Our room had no hot water for 2 days until we complained then miraculously we had hot water! Not staffed properly in the pool and beach areas cause we seldom got a drink from a waiter we usually had to go get our own drinks! Anytime we asked for information it was usually rerouted to someone else and had to figure it out ourselves!! Wow lifestyle people hound you every chance they get! I am not interested in time shares..... The property is beautiful but customer service for me is important!!!
View of pool from room
View of beach from our room
Breathtaking the colors are amazing
View from our day bed

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the beach
The room we had was great with beautiful view over the beach. The hotel has very friendly staff. On the day we checked out, our flight was cancelled. The hotel customer service girl booked an earlier flight for us. That saved the day.

8/10 Good

Verified traveler

Liked: Staff & service
the elevator is too small
Everything are pretty good, but breakfast are same for everyday. Moreover, the room is dark.

6/10 Okay

Terry C, San Antonio

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Good room, once they managed to get us a room
Visited rooms 4 times to find one that: wasn't occupied, had 2 beds, the key would open. 8th room ended up walking up and down stairs to room. Elevator was slow, long lines for it and at one point we got stuck in elevator. Buffets were poor quality. Internet was not free!!! Eventually when we complained, a Lifestyle rep told us we should have been given a free access code. Very spotty service when we got online. We were not aware that we needed to pay for our cases on AA flight, total out of $100, then they loose our cases for the rest of the day. Not happy about that. Also need to book own a airport/ hotel connections, another $50. Be careful when booking so called 'inclusive package to read the small print!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente comida e instalaciones
Los meseros muy amables al igual que todo el personal las instalaciones muy bonitas muchos eventos y areas de recreacion muy familiar mi familia quedo muy contenta

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy bueno y buena ubicación
Personal muy amable, todo muy limpio, buena comida, buen servicio.