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Excellence Playa Mujeres - Adults Only All Inclusive

5.0 star property
Adults-only beachfront property with 7 outdoor pools

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Excellence Playa Mujeres - Adults Only All Inclusive

Exterior
Lobby
Outdoor wedding area
Private beach, beach massages, scuba diving, snorkeling
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Excellence Club Junior Suite Pool View

Premium bedding, down comforters, free minibar, in-room safe

Excellence Club Junior Suite Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

View from room

Excellence Club Junior Swim Up Suite Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Spa or Pool View

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Spa or Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 75 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim Up Suite Spa or Pool View

Premium bedding, down comforters, free minibar, in-room safe

Junior Swim Up Suite Spa or Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite With Plunge Pool

Premium bedding, down comforters, free minibar, in-room safe

Terrace Suite With Plunge Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story RooftopTerrace Suite Spa or Pool View

View from room

Two-Story RooftopTerrace Suite Spa or Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View

View from room

Excellence Club Junior Suite Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 75 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

View from room

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Atelier Playa Mujeres - Adults Only - All Inclusive

Pool
Breakfast included
All inclusive
Spa
9.4 out of 10, Exceptional, (1087)
The price is SAR 2,756
SAR 3,421 total
includes taxes & fees
10 Jan - 11 Jan
Atelier Playa Mujeres - Adults Only - All Inclusive

About the neighborhood

Map
Prolongacion Bonampak S/N Mz 1 Lt 10, SM 3, Playa Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Punta Sam Ferry Terminal - 5 min drive
  • Playa Mujeres Golf Club - 8 min drive
  • Isla Mujeres Ferry Terminal - 82 min drive
  • Dolphin Discovery - 88 min drive
  • North Beach - 88 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 38 min drive

Restaurants

  • ‪Hiroshi Bar - ‬6 min drive
  • ‪World Café - ‬7 min drive
  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Caprichos Villa del Palmar - ‬5 min drive
  • ‪Davinos - ‬5 min drive

About this property

Excellence Playa Mujeres - Adults Only All Inclusive

Luxury all-inclusive property located in Playa Mujeres
Take advantage of an adjacent golf course, 7 poolside bars, and a swim-up bar at Excellence Playa Mujeres - Adults Only All Inclusive. With a private beach, beachfront dining, and a beach bar, this property is the perfect place to soak up some sun. Treat yourself to a body wrap, a manicure/pedicure, or hydrotherapy at the onsite spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. The 24-hour gym offers fitness classes and yoga classes; other things to do include sailing, volleyball, and snorkeling. Free in-room WiFi is available to all guests, along with a rooftop terrace and a coffee shop/cafe.
Other perks at this property include:
  • 7 outdoor pools with pool umbrellas and a swim-up bar
  • Free valet parking
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • A vegetable garden, a porter/bellhop, and massage treatment rooms
  • Guest reviews give top marks for the dining options, beach locale, and pool
Room features
All 450 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with jetted tubs and free toiletries
  • 55-inch LED TVs with premium channels
  • Furnished balconies or patios, separate sitting areas, and eco-friendly cleaning products

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 10 restaurants and 1 coffee shop/cafe
  • 7 poolside bars, 11 bars/lounges, 1 beach bar and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • Toscana
  • The Lobster House
  • The Grill
  • Barcelona
  • The Flavor Market

Things to do

  • 24-hour fitness center
  • 7 outdoor pools
  • Fitness classes
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Spa tub
  • Tennis
  • Volleyball
  • Yoga classes

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace
  • Vegetable garden

Spa

  • 15 treatment rooms
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 44
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • No plastic drinking straws
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LED TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Composting
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Excellence Playa Mujeres - Adults Only All Inclusive Punta Sam

Frequently asked questions

Does Excellence Playa Mujeres - Adults Only All Inclusive have a pool?

Yes, this property has 7 outdoor pools.

Is Excellence Playa Mujeres - Adults Only All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Excellence Playa Mujeres - Adults Only All Inclusive?

Valet parking is free at this property.

What time is check-in at Excellence Playa Mujeres - Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Excellence Playa Mujeres - Adults Only All Inclusive?

Check-out is at noon.

Does Excellence Playa Mujeres - Adults Only All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 3904.21 per vehicle applies.

Are there all-inclusive benefits at Excellence Playa Mujeres - Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.

Where is Excellence Playa Mujeres - Adults Only All Inclusive located?

Located in Playa Mujeres, this beachfront property is next to a golf course and within 1 mi (2 km) of Mujeres Beach, Punta Sam Beach, and Punta Sam Ferry Terminal. Playa Mujeres Golf Club and El Meco Archaeological Site are also within 3 mi (5 km).

Excellence Playa Mujeres - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 788 out of 1013 reviews" "
Rating 8 - Good. 130 out of 1013 reviews" "
Rating 6 - Okay. 55 out of 1013 reviews" "
Rating 4 - Poor. 18 out of 1013 reviews" "
Rating 2 - Terrible. 22 out of 1013 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

John Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at an adults-only property, and we absolutely loved it! The only improvement we’d suggest is enhancing the night entertainment. The staff at the resort were incredible, always going above and beyond. The rooms were beautiful, and the balcony with the outdoor flatbed was the perfect spot for a relaxing 5 p.m. nap. The gym and the instructor were fantastic as well. Truly a 5-star experience! Celebrating 31 years of marriage.
Stayed 9 nights in Dec 2024

6/10 Okay

niki

Traveled with family
Liked: Amenities, property conditions & facilities
I wish spa services were not so expensive like you feel you are paying top resort California prices. I wish they didn’t turn off all lights at 11pm when people are still in the resort enjoying themselves.
Stayed 2 nights in Dec 2024

8/10 Good

Karen Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, lovely pool areas. Excellent food choices. Rooms a little tired, pop of colour needed. Bathrooms dark. Overall good service. Lovely coffee bar
Stayed 7 nights in Dec 2024

10/10 Excellent

Paris

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
5 stars
Stayed 4 nights in Dec 2024

10/10 Excellent

Archana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Olivia Caitlan

Stayed 6 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

Denise, woodside

Liked: Staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loving environment, Amazing staff, and excellent food and drinks
Stayed 7 nights in Dec 2024

2/10 Terrible

John

Traveled with partner
The room first assigned was freezing and had strong mildew smell. Changed rooms and the second was also freezing. Even with extra clothes and blankets the room was intolerable.
Stayed 6 nights in Nov 2024

10/10 Excellent

Varun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property!! Great food in restaurants including separate vegetarian menu in mostly all of the restaurants
Stayed 6 nights in Dec 2024

10/10 Excellent

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff go above and beyond to make sure the guests have the best experience. The food and drinks were delicious a true 5 star resort
Stayed 10 nights in Dec 2024

10/10 Excellent

Mark

Stayed 4 nights in Dec 2024

8/10 Good

Veronica Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great time other than we didn't get our romantic dinner. We went for our honeymoon and were suppose to get a romantic dinner, so we signed up for one. But when we went to the dinner nothing was special. They ended up paying for some of our bills in the long run. Other than that beautiful place.
Stayed 7 nights in Dec 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a week December 16-22, the hotel is absolutely amazing. Basically they create an experience where nothing is bothering you. From the transportation (200$ is well worth the private suv roundtrip!) to the amazing food, quiet rooms and fulfilling pretty much any needs you may have. We will definitely be back next year! Really nothing to say except EXCELLENT!!
Stayed 6 nights in Dec 2024

10/10 Excellent

Jodee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food options and entertainment were all good.
Stayed 6 nights in Dec 2024

8/10 Good

trey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff great , rooms nice .. quiet not much night life over decent resort
Stayed 3 nights in Dec 2024

10/10 Excellent

Rene J, San Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's was great
Stayed 4 nights in Dec 2024

10/10 Excellent

Isabel, daly city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

ADAM

Stayed 4 nights in Nov 2024

8/10 Good

Boris

Traveled with family
Liked: Cleanliness, property conditions & facilities
The service was inconsistent. I had to call them a few times to reload the little fridge in the room, to bring body wash and coffee cups. They service the room but do not always reload the items which ran out. Once they forgot about us in the restaurant- took our order and didn’t bring out our food for 40 minutes. It looks like minor things but in my opinion for 5 starts hotel is unacceptable. The rest was good. The food is delicious. I would recommend to have a buffet for lunch that they didn’t.
Stayed 7 nights in Dec 2024

10/10 Excellent

Hamid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Kesi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Walter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our vacation at Excellence. The beach was beautiful, food was delicious, the staff was amazing and there was a running/walking trail right outside front gate.
Stayed 9 nights in Dec 2024