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Dreams Natura Resort & Spa - All Inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor pools

Choose dates to view prices

Photo gallery for Dreams Natura Resort & Spa - All Inclusive

4 outdoor pools, open 8:00 AM to 9:00 PM, cabanas (surcharge)
View from room
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Lobby lounge
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Hot Tub
  • Room service
The current price is SAR 2,831
SAR 2,831 total
includes taxes & fees
24 Mar - 25 Mar

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Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Junior Suite Ocean View Double

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Ocean View Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View King

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Ocean View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Swim-Out King

View from room

Junior Suite Swim-Out King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Tropical View Double

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Tropical View Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Partial Ocean View Double

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Partial Ocean View Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 52 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Partial Ocean View King

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Partial Ocean View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 52 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim-Out King

View from room

Preferred Club Junior Suite Swim-Out King

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim-Out Double

View from room

Preferred Club Junior Suite Swim-Out Double

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 52 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Partial Ocean View King

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Junior Suite Partial Ocean View King

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 52 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Swim-Out Double

View from room

Junior Suite Swim-Out Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 52 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View Double

View from room

Preferred Club Junior Suite Ocean View Double

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

View from room

Preferred Club Junior Suite Ocean View King

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite - Deal of the Day

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite - Deal of the Day

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 52 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Tropical View King

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Tropical View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Family Suite Ocean View

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Family Suite Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Preferred Club Master Suite Ocean View

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Master Suite Ocean View

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 87 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Master Suite Ocean Front

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 87 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Junior Suite Ocean View

Premium bedding, down comforters, free minibar, in-room safe

Family Junior Suite Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Preferred Club Ocean Front Double

View from room

Preferred Club Ocean Front Double

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Double

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Nightclub

Dreams Riviera Cancun Resort & Spa - All Inclusive

  • Pool
  • Hot Tub
  • All inclusive
  • Spa
8.6 out of 10, Excellent, 1,165 reviews
The price is SAR 1,879
SAR 1,879 total
includes taxes & fees
25 Mar - 26 Mar
Dreams Riviera Cancun Resort & Spa - All Inclusive

About the neighborhood

Map
Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500

What's nearby

  • Xoximilco - 13 min drive - 10.0 km
  • Moon Palace Golf Club - 15 min drive - 9.8 km
  • Puerto Morelos Beach - 22 min drive - 18.9 km
  • Petempich Bay - 22 min drive - 14.8 km
  • Puerto Morelos Town Square - 25 min drive - 20.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪Grand Central Buffet - ‬17 min drive
  • ‪Agave Mexican Cuisine - ‬2 min walk
  • ‪The Grill - ‬18 min drive
  • ‪Cusco - ‬18 min drive
  • ‪Lobby Bar - ‬2 min drive

About this property

Dreams Natura Resort & Spa - All Inclusive

Luxury all-inclusive property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
At Dreams Natura Resort & Spa - All Inclusive, you can look forward to free water park access, a swim-up bar, and a poolside bar. With a white sand beach, beach massages, and kayaking, this property is the perfect place to soak up some sun. Treat yourself to a Swedish massage, a facial, or hydrotherapy at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Fitness classes and yoga classes are offered at the health club; other things to do include ziplining. In addition to a free daily manager's reception and a terrace, guests can connect to free in-room WiFi.
Other perks at this property include:
  • 4 outdoor pools and a children's pool, with a lazy river, a waterslide, and cabanas
  • Free self parking and valet parking
  • Tour/ticket assistance, a porter/bellhop, and a 24-hour front desk
  • Smoke-free premises, local meal delivery service, and an elevator
  • Guest reviews speak highly of the family-friendly amenities, pool, and helpful staff
Room features
All 553 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Childcare services, free infant beds, and free extra beds
  • Hypo-allergenic bedding and down comforters
  • Showers, free toiletries, and hair dryers
  • LED light bulbs, ceiling fans, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Volleyball
Ziplining
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 5 restaurants
  • 1 swim-up bar and 1 poolside bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • World Cafe Buffet
  • Himitsu
  • Bluewater Grill
  • Bordeaux (French cuisine)
  • Oceana

Things to do

  • 4 outdoor pools
  • 2 hot tubs
  • Access to nearby outdoor pool
  • Fitness classes
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes
  • Ziplining

Family friendly

  • 4 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Free water park access
  • In-room child care (surcharge)
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference center (12208 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Beachfront location
  • Lifeguards on site
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Couples dining
  • Local artist showcase
  • No plastic drinking straws
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch Smart TV

Food and drink

  • Champagne service
  • Espresso maker
  • Free minibar
  • Local meal delivery service

More

  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Slippers
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and access to the heated pool
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Now Natura Riviera Cancun
Now Natura Riviera Cancun Puerto Morelos
Now Natura Riviera Cancun Hotel Puerto Morelos
Now Natura Riviera Cancun Hotel

Frequently asked questions

Does Dreams Natura Resort & Spa - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 8:00 AM–9:00 PM.

Is Dreams Natura Resort & Spa - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 65 per pet, per night. Service animals are exempt from fees.

How much is parking at Dreams Natura Resort & Spa - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Dreams Natura Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Dreams Natura Resort & Spa - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Dreams Natura Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, volleyball, aerobics classes, and more.

Where is Dreams Natura Resort & Spa - All Inclusive located?

Nestled on the beach, this Puerto Morelos property is within a 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Xoximilco are also within 6 mi (10 km).

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Dreams Natura Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 717 out of 1416 reviews
Rating 8 - Good. 326 out of 1416 reviews
Rating 6 - Okay. 154 out of 1416 reviews
Rating 4 - Poor. 117 out of 1416 reviews
Rating 2 - Terrible. 102 out of 1416 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Atia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful. We didn’t care for the food in the buffet, however, every restaurant we tried was amazing!
Stayed 3 nights in Mar 2025

10/10 Excellent

Starr

Liked: Cleanliness
Amazing for family’s and easy to get around love this hotel
Stayed 5 nights in Jan 2025

10/10 Excellent

Messiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean safe and beautiful
Stayed 4 nights in Feb 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation!
Stayed 5 nights in Feb 2025

8/10 Good

Roy

Liked: Staff & service, amenities, property conditions & facilities
I enjoyed myself at the resort. It was a great experience. I stayed at a resort in Jamaica and Dreams was 10x better!
Stayed 3 nights in Mar 2025

8/10 Good

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel if you don't mind being away from downtown cancun area. Great family amenities, food was delicious and staff was excellent! Just a little too far to the strip for me.
Stayed 5 nights in Feb 2025

10/10 Excellent

Arelis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been one of the best hotels we have stayed at. It's a perfect place for a family vacation, activities for every age and the food was amazing. Have been to many all inclusive this one has been one of the best.
Stayed 4 nights in Nov 2024

10/10 Excellent

Dawid Piotr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family stay
Stayed 7 nights in Dec 2024

10/10 Excellent

Steven F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely Loved every Minute of our stay as we Celebrated our daughter and Son in law getting Married. From checking in to checking out was phenomenal, definitely are new vacay resort, Thank you @ Dreams Natura Resort and spa
Stayed 3 nights in Feb 2025

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location and service Will be back
Stayed 5 nights in Dec 2024

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, easy and comfortable.
Stayed 6 nights in Jan 2025

8/10 Good

Katrina Marie

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoy our stay at this property. This time I did notice a smell in our room, maybe a little mildew, and there was more noise than the last time we were here. It was also very busy and challenging to find pool chairs. Overall, very fun for our family of 4 and would recommend!
Stayed 4 nights in Feb 2025

10/10 Excellent

Alexa Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience and customer service
Stayed 3 nights in Feb 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and beautiful resort. Even with the little bit of construction for upkeep it was still great. So many things to do at night for entertainment, and there were many food options. Staff was very nice and helpful.
Stayed 8 nights in Jan 2025

10/10 Excellent

FEKERTE T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Resort!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a family-friendly facility… lots of things to do for the kids. We love that it was a non-smoking facility, food was really good in all the restaurants although not much fond of their buffet breakfast. Nice beach and pools. Love the spa and all of the employees were really friendly. The jacuzzi in oir room was not working… that was the only downfall.
Stayed 3 nights in Feb 2025

10/10 Excellent

Leidelyn

Liked: Cleanliness, amenities, property conditions & facilities
Very good for family trip
Stayed 6 nights in Sep 2024

10/10 Excellent

Shazia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very caring and best service
Stayed 6 nights in Jan 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely enjoyed our stay. Very family friendly. Would return again.
Stayed 3 nights in Jan 2025

6/10 Okay

Snezana

Disliked: Amenities
small resort restaurants didn't get great food options compared to other a-la-cart restaurants i've been to. I find myself going back to Moon Palace over & over because it has it all
Stayed 6 nights in Jan 2025

4/10 Poor

Chazity

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Rooms smelled moldy, wet and was down right filthy. The food was terrible. Hands down one of the worst places I've ever stayed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tochukwu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply outstanding facilities and the service was top notch.
Stayed 4 nights in Dec 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Everything’s clean, the food is amazing, very safe, and tons of family fun!
Stayed 4 nights in Dec 2024

10/10 Excellent

Holly Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in room 3800, ocean front master bedroom, and it was huge. It has its own plunge pool, 2 balconies and 4 sliding doors to outside. You get a butler with this room who can make dinner reservations at all restaurants. The beach is nice and the resident crocodile is fun. Security keeps everyone safe from him/her. Food is good with a couple of hits and misses. Service is excellent.
Stayed 6 nights in Feb 2025

10/10 Excellent

Delano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Jan 2025