See all properties
Save

Cancun International by ZEIVA

3.0 star property
Hotel with free breakfast, near Plaza 28

Choose dates to view prices

Photo gallery for Cancun International by ZEIVA

Superior Room | In-room safe, desk, laptop workspace, blackout drapes
Front of property
Junior Room | In-room safe, desk, laptop workspace, blackout drapes
Exterior
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is SAR 165
SAR 214 total
includes taxes & fees
7 Mar - 8 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Suite, Balcony, City View

Family Suite, Balcony, City View | In-room safe, desk, laptop workspace, blackout drapes

Family Suite, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Suite, Balcony, City View

Premium Suite, Balcony, City View | In-room safe, desk, laptop workspace, blackout drapes

Premium Suite, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
  • City view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Junior Room

Junior Room | In-room safe, desk, laptop workspace, blackout drapes

Junior Room

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, laptop workspace, blackout drapes

Superior Room

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

Similar properties

2 outdoor pools, sun loungers

Hotel Plaza Caribe

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
7.4 out of 10, Good, (1005)
The price is SAR 182
SAR 234 total
includes taxes & fees
7 Mar - 8 Mar
Hotel Plaza Caribe

About the neighborhood

Map
6 Gladiolas, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 1 min walk - 0.1 km
  • Benito Juarez Municipal Building - 8 min walk - 0.7 km
  • Plaza 28 - 12 min walk - 1.0 km
  • Plaza Las Americas - 4 min drive - 3.2 km
  • Puerto Cancun Marina Town Center - 5 min drive - 3.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Hunter Bar Cancun: Address - ‬3 min walk
  • ‪Black Café - ‬4 min walk
  • ‪Pescaditos - ‬5 min walk
  • ‪Cocina Libanesa Sahara - ‬2 min walk
  • ‪El Crustáceo Cascarudo - ‬3 min walk

About this property

Cancun International by ZEIVA

Hotel near Plaza 28
At Cancun International by ZEIVA, you can look forward to free continental breakfast, a free daily manager's reception, and a coffee shop/cafe. In addition to a bar and a restaurant, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).
Additional perks include:
  • An outdoor pool
  • Free self parking
  • A 24-hour front desk
Room features
All guestrooms at Cancun International by ZEIVA have thoughtful touches such as laptop-compatible safes and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch Smart TVs with Netflix, streaming services, and cable channels
  • Wardrobes/closets, balconies, and ceiling fans

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free offsite parking within 16 ft
  • Street parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception

Things to do

  • 24-hour pool access
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Tile flooring in room

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch Smart TV
  • Cable channels
  • Netflix
  • Streaming services

Outdoor space

  • Balcony

More

  • Desk
  • Free local calls
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
24-hour pool access

Property is also known as

Deluxe Cancun Suites
Cancun By Zeiva Cancun
Cancun International by ZEIVA Hotel
Cancun International by ZEIVA Cancun
Cancun International by ZEIVA Hotel Cancun

Frequently asked questions

Does Cancun International by ZEIVA have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is Cancun International by ZEIVA pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cancun International by ZEIVA?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Cancun International by ZEIVA?

Check-in start time: 3:30 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Cancun International by ZEIVA?

Check-out is at noon.

Where is Cancun International by ZEIVA located?

Located in Downtown Cancun, this hotel is within a 15-minute walk of Las Palapas Park and Plaza 28. Playa Tortugas is 2.9 mi (4.7 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Cancun International by ZEIVA Reviews

Reviews

6.4
Rating 10 - Excellent. 7 out of 27 reviews
Rating 8 - Good. 6 out of 27 reviews
Rating 6 - Okay. 5 out of 27 reviews
Rating 4 - Poor. 3 out of 27 reviews
Rating 2 - Terrible. 6 out of 27 reviews

8.2/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Ambar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many things nearby, like ADO bus station if you’re going to other places. Many restaurants to eat, but we also liked to eat at the hotel. You have to be patient but the food and service is worth it. Everything is clean at the hotel and the architecture is what we liked the most.
Stayed 6 nights in Dec 2024

8/10 Good

Daryl

Overall, pretty good, excellent location, average unit somewhat basic but pretty good for the price in the area. They need to get their Wi-Fi issue addressed though, two days with no Wi-Fi is pretty stupid. Modern city like this, get it fixed.
Stayed 1 night in Dec 2024

8/10 Good

Lila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was old but very well kept it had very unique doors They had lots of common areas for people to gather outside the room My initial booking was for 4 adults and 2 children the Expedia system put us into a room with 1 double bed when originally it showed a 2 room suite to sleep 8 The front desk person was very rude at first but finally seen it was not my fault and we found a solution but had to pay 3 times more but it worked everyone was happy
Stayed 2 nights in Jan 2025

6/10 Okay

Diane

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
An authentic and friendly experience in the heart of Cancun. The staff was accommodating and friendly. Very helpful in terms of local recommendations. Cold water showers most of the time and had to ask for toilet paper every day. Not as thorough a cleaning and some maintenance issues. Pool was good. Complimentary “Continental breakfast” consisted of one cold piece of toast and approx 1/4 sliced oxidized apple. The good with the bad, but overall very much worth the price.
Stayed 7 nights in Jan 2025

4/10 Poor

Bernardo ismael

Disliked: Cleanliness, staff & service, amenities
Me cobraron más q lo me puso expedia
Stayed 3 nights in Feb 2025

2/10 Terrible

Brian

Stayed 3 nights in Feb 2025

10/10 Excellent

Brayan

Stayed 7 nights in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vraiment super propre!!
Stayed 2 nights in Jan 2025

4/10 Poor

Dougal

Stayed 17 nights in Dec 2024

4/10 Poor

Rosa Angélica

Disliked: Staff & service
Alrededor del hotel había lugares como restaurante, plazas y bares muy agradables
Stayed 1 night in Dec 2024

10/10 Excellent

Deschenes,

Liked: Staff & service, amenities, property conditions & facilities
Pour le prix c’est parfait
Stayed 1 night in Dec 2024

6/10 Okay

gabriela

Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2024

2/10 Terrible

MaryAn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
La verdad, le pongo esta calificación porque prácticamente nos estaban corriendo del hotel. Les cuento: al llegar al check-in, nos dieron una habitación con una sola cama para 4 personas, según ellos, porque era lo que habíamos reservado. Al expresar nuestra inconformidad, nos la cambiaron, pero al bajar por nuestras maletas nos obligaron a mostrar la reservación. Nos comentaron que si no estaban de acuerdo con el precio, nos podíamos ir, ya que según ellos la app (Expedia) había otorgado un precio muy bajo que no correspondía a sus tarifas. El encargado insistió en tomar mi celular para verificar si lo que decía era cierto. Estábamos tan cansados que decidimos no discutir más y simplemente dormir. Al día siguiente, al bajar al desayuno, nos cobraron por pedir un refill de café, y el desayuno muy basico. Además, nadie nos informó sobre la alberca, y el Internet no funcionaba, lo que hizo que tampoco pudiéramos usar la televisión. Otro problema fue que dejamos la llave desde temprano (10 a.m.) para que limpiaran la habitación, y cuando regresamos a las 5 p.m., nos dijeron que no sabían quiénes éramos y que no tenían nuestra llave. Fue un caos total. El servicio fue pésimo, y los encargados muy déspotas. Deberían recordar que no nos están regalando nada, ¡nosotros pagamos por su servicio! Es una lástima, porque el hotel es hermoso, pero su personal arruina toda la experiencia. Definitivamente, no regresaremos jamás.
Stayed 2 nights in Dec 2024

2/10 Terrible

Ivan Antonio

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
El Hotel es excelente, el detalle es con esta app, ya que no te hacen válida la reservación por este medio. Mucho cuidado. Mejor llamen a la propiedad y asegúrense.
Stayed 1 night in Nov 2024

2/10 Terrible

Weyler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un fraude la reservación
Ese hotel no existe, llegamos a la dirección y se llama de otra manera el hotel, nos dijeron que es la tercera vez que llega un huésped con reserva, la cual a ellos no les aparece en sistema, nos mencionaron que es un fraude, que ya lo habían reportado y les seguía ocurriendo que llega gente con reserva, cuando ellos solo reservan directamente
Stayed 2 nights in Nov 2024

2/10 Terrible

Michael

Stayed 1 night in Nov 2024

8/10 Good

CATALINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel, cómodo y en buen estado. Excelente ubicación junto al parque las palapas y muy cerca del mercado 28. No había agua caliente pero supongo que sería algo puntual.
Stayed 2 nights in Nov 2024

10/10 Excellent

GUSTAVO

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención, únicamente que no hacen la reservación, corremos el riesgo de quedarnos sin hospedaje los que apartamos en linea
Stayed 1 night in Nov 2024