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City Express by Marriott Cancun

3.0 star property
Hotel with a nearby private beach, steps from Plaza Las Americas

Choose dates to view prices

Photo gallery for City Express by Marriott Cancun

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Exterior
Lobby lounge
Suite, 1 Queen Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
The current price is SAR 231
SAR 294 total
includes taxes & fees
1 Mar - 2 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 Queen Bed

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
LED TV
Hair dryer
Private bathroom
Cable channels
Desk chair
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
LED TV
Hair dryer
Private bathroom
Cable channels
Desk chair
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
LED TV
Hair dryer
Private bathroom
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Front of property

Krystal Urban Cancun & Beach Club

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
7.6 out of 10, Good, 1,263 reviews
The price is SAR 278
SAR 351 total
includes taxes & fees
23 Mar - 24 Mar
Krystal Urban Cancun & Beach Club

About the neighborhood

Map
Av. Nichupté S/N S.M. 8 Mza 1 Lote 4, Col. Centro, Cancun, QROO, 77500

What's nearby

  • Plaza Las Americas - 1 min walk
  • Dubai Palace Casino - 4 min walk
  • Plaza 28 - 2 min drive
  • Puerto Cancun Marina Town Center - 4 min drive
  • Playa Tortugas - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Hooters - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Toks - ‬4 min walk
  • ‪Bandoneón - ‬1 min walk

About this property

City Express by Marriott Cancun

Hotel near Plaza Las Americas
You can look forward to free full breakfast, dry cleaning/laundry services, and a gym at City Express by Marriott Cancun. Free in-room WiFi and a business center are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Coffee/tea in the lobby, meeting rooms, and luggage storage
  • An elevator, a banquet hall, and a computer station
  • Guest reviews say great things about the helpful staff
Room features
All 128 rooms boast comforts such as air conditioning, as well as perks like free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 31-inch LED TVs with cable channels
  • Recycling, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 31-inch LED TV
  • Cable channels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

City Express Cancun
City Hotel Cancun Express
City Express Cancun Hotel
City Express Cancun Hotel Cancun
City Express Hotel Cancun
City Express Cancun
City Express by Marriott Cancun Hotel
City Express by Marriott Cancun Cancun
City Express by Marriott Cancun Hotel Cancun

Frequently asked questions

Does City Express by Marriott Cancun have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is City Express by Marriott Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City Express by Marriott Cancun?

Self parking is free at this property.

What time is check-in at City Express by Marriott Cancun?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at City Express by Marriott Cancun?

Check-out is at 1 PM.

Where is City Express by Marriott Cancun located?

Located in Downtown Cancun, this hotel is steps from Amerimed Hospital and Plaza Las Americas. Royal Yak Casino and Sports Book and Dubai Palace Casino are also within 5 minutes.

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City Express by Marriott Cancun Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 331 out of 982 reviews
Rating 8 - Good. 303 out of 982 reviews
Rating 6 - Okay. 164 out of 982 reviews
Rating 4 - Poor. 101 out of 982 reviews
Rating 2 - Terrible. 83 out of 982 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alba-Leea

Liked: Cleanliness, staff & service, property conditions & facilities
Stopped by for a night before we flew out the next day but our short stay was good, clean, convenient, and comfortable
Stayed 1 night in Jan 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities
The staff was very cordial and helpful
Stayed 1 night in Feb 2025

8/10 Good

Guillermo de Jesus

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2024

6/10 Okay

Jacobo

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk by the breakfast room was hot no clean
Stayed 1 night in Feb 2025

8/10 Good

Mahal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We transferred here before our trip the next day. Comfortable clean and right next to mall and public transportation. Staff was courteous.
Stayed 1 night in Nov 2024

6/10 Okay

Masood

No phone to contact front desk Smelling bathroom
Stayed 8 nights in Feb 2025

2/10 Terrible

ASHISH

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Marriott should close it My worst marriot experience ever till now Property is old and poorly maintained
Stayed 2 nights in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 2 nights in Feb 2024

6/10 Okay

Sear

Liked: Cleanliness
The property did not have cribs for infants. Also the rooms did not have mini coolers/ refrigerators.
Stayed 8 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good safe area and has a pool hotel was very quiet
Stayed 1 night in Feb 2024

6/10 Okay

Shaima

Liked: Cleanliness, staff & service
Rooms did not have refrigerators. No cribs for infants.
Stayed 8 nights in Feb 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor aesthetic poor quality room No pillow No wash cloth However - staff were honest and accommodating
Stayed 5 nights in Oct 2024

10/10 Excellent

Jimi M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was within walking distance of commercial center and businesses. Clean rooms and Friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

yannet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly they made me feel like home, the room was clean and organized.
Stayed 2 nights in Nov 2023

8/10 Good

Seon

I really liked how housekeeping cleaned the whole room every day. You don’t get that in the United States not even in more expensive hotels nowadays, their rooms are simple. There is no microwave or fridge. The breakfast staff and the size of the breakfast area seemed overwhelmed with guests most mornings so expect to stand in line and to wait for food to be replaced. They serve what I assume is Mexican breakfast . There is eggs,mole ham and cheese, yogurt, jelly bread, and pastries, as well as tea and coffee. The hotel is walking distance to the mall which we really really enjoyed.
Stayed 5 nights in Dec 2024

2/10 Terrible

Carline

Disliked: Cleanliness, property conditions & facilities
Checked out within hours.
Stayed 4 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 2 nights in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Sep 2023

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 1 night in Oct 2023

10/10 Excellent

Armando C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitable staff members:)
Stayed 1 night in Nov 2023

8/10 Good

Bilsan

Liked: Staff & service, amenities, property conditions & facilities
Just enough for my needs
Stayed 1 night in Apr 2024

4/10 Poor

Maria

Disliked: Cleanliness, property conditions & facilities
Ugly place
Stayed 2 nights in May 2024

4/10 Poor

Matthew

Disliked: Staff & service, property conditions & facilities
Overpriced and old.
Overpriced, strange noise buzzing throughout the whole hotel, staff was not friendly. Breakfast was decent, beds were clean and mostly comfortable, and shower was hot. Plaza Las Americas with restaurants nearby.
Stayed 1 night in Mar 2024

8/10 Good

Luis Manuel

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Aug 2024

4/10 Poor

michael

Over night
No safe to secure passport, wallet, money.
Stayed 1 night in May 2024