City Express By Marriott Cancun Aeropuerto

2.5 star property
Hotel in Cancun with free breakfast and a 24-hour business center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express By Marriott Cancun Aeropuerto

Lobby lounge
Exterior
Outdoor pool, free cabanas, pool umbrellas
Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
The price is SAR 289
SAR 377 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Eco-friendly cleaning supplies
  • 17.00 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Sofa bed - double
Private bathroom
  • 27.00 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Eco-friendly cleaning supplies
  • 21.00 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Map
Super Manzana 301 MZ03 LT03, UPE Boulevard, Cancun, QROO, 77500

What's nearby

  • Xoximilco - 6 min drive - 6.0 km
  • Ventura Park Cancun - 6 min drive - 6.1 km
  • Moon Palace Golf Club - 10 min drive - 8.3 km
  • Riviera Cancun Golf Resort - 10 min drive - 7.6 km
  • Delfines Beach - 12 min drive - 13.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 7 min drive

Restaurants

  • ‪SushiTequila - ‬8 min drive
  • ‪TGI Fridays - ‬6 min drive
  • ‪Guacamole Grill - ‬5 min drive
  • ‪Guy Fieri Kitchen + Bar - ‬8 min drive
  • ‪Coconuts Welcome Bar - ‬6 min drive

About this property

City Express By Marriott Cancun Aeropuerto

Hotel near Moon Palace Golf Club
Consider a stay at City Express By Marriott Cancun Aeropuerto and take advantage of free continental breakfast, a grocery/convenience store, and a terrace. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as dry cleaning/laundry services and a 24-hour business center.
You'll also enjoy perks such as:
  • An outdoor pool with free cabanas and pool umbrellas
  • Free self parking
  • Coffee/tea in the lobby, an elevator, and 2 meeting rooms
  • Luggage storage, a vending machine, and a 24-hour front desk
Room features
All 137 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Recycling and eco-friendly cleaning products
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • Elevator
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms - 2

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 5
  • Grab bar near toilet
  • Toilet grab bar height (inches): 1
  • Handrails in hallways
  • Hallway handrail height (inches): 1
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Raised toilet seat
  • Raised toilet seat height (inches): 1
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 1
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 406 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 76.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 406 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

City Express By Marriott Cancun Aeropuerto Hotel
City Express By Marriott Cancun Aeropuerto Cancun
City Express By Marriott Cancun Aeropuerto Hotel Cancun

Frequently asked questions

Does City Express By Marriott Cancun Aeropuerto have a pool?

Yes, this property has an outdoor pool.

Is City Express By Marriott Cancun Aeropuerto pet-friendly?

Yes, dogs are allowed at this property. There's a fee of MXN 406 per accommodation, per day. Service animals are exempt from fees.

How much is parking at City Express By Marriott Cancun Aeropuerto?

Self parking is free at this property.

What time is check-in at City Express By Marriott Cancun Aeropuerto?

Check-in start time: 3:00 PM; Check-in end time: 1:00 PM. After-hours check-in is not available.

What time is check-out at City Express By Marriott Cancun Aeropuerto?

Check-out is at 1:00 PM.

Where is City Express By Marriott Cancun Aeropuerto located?

Situated in Cancun, this hotel is 0.7 mi (1.2 km) from Nichupté Lagoon and within 6 mi (10 km) of Moon Palace Golf Club and Xoximilco. Ventura Park Cancun and Playa Coral are also within 6 mi (10 km).

City Express By Marriott Cancun Aeropuerto Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 138 out of 261 reviews" "
Rating 8 - Good. 51 out of 261 reviews" "
Rating 6 - Okay. 36 out of 261 reviews" "
Rating 4 - Poor. 8 out of 261 reviews" "
Rating 2 - Terrible. 28 out of 261 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Tzitzi

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Las personas de recepción estaban de mal humor desde que estabamos en fila. Nos tardamos mas de 50 minutos en hacer el check in. La recepcionista, incluso teniendo mi identificación, insistia en darme la documentación de otra persona diciendo que era la de mi cuarto, yo le dicia que no y ella insistia, bastante grosera. Al pagar con American Express no se reflejaba el pago de inmediato por lo que tuvimos que esperar ahi mas de 10 minutos incluso mostrando que la terminal si lo habia cobrado. Pesima experiencia el check in en estos hoteles. Hubo dos otros clientes que llegaron por error y en lugar de ayudarlos se molestaban diciendo que estaban en el lugar equivocado. Tuvimos que intervenir para que los apoyaran en minimo decir a donde ir, les falta empatia con sus culientes y los turistas. Los cuartos bien, pero las camas muy duras.
Stayed 1 night in Nov 2024

8/10 Good

Ashwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant at the hotel closes quite early at 10 PM, and after that, there isn't much available around the property. I would suggest ordering in through Uber Eats. The hotel shuttle is free but can take some time to arrive. We were stuck at the airport for 2 hours before the driver showed up. On a positive note, the rooms were clean, and the hotel served its purpose as a good landing spot in Cancun. Breakfast was offered and it was tasty. Overall, while there were some inconveniences, the hotel provided a decent stay.
Stayed 1 night in Nov 2024

4/10 Poor

Barbara

Liked: Property conditions & facilities
Disliked: Staff & service
The woman who checked me in spoke no English and although I speak Spanish it was difficult to understand a problem I encountered with checking in. Other than that, the room was clean, the wi-fi was excellent, the water was hot and I appreciated the free shuttle.
Stayed 1 night in Nov 2024

10/10 Excellent

Joaquin

Stayed 1 night in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a one night stay
Stayed 1 night in Nov 2024

4/10 Poor

Sergio, Tampa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a nightmare, took over 20 minutes (and I was the only one)… Lobby without A/C and finally keys didn’t work (twice). Accommodations are really basic.
Stayed 1 night in Oct 2024

4/10 Poor

Dwight

Stayed 4 nights in Oct 2024

8/10 Good

Pallavi

Traveled with family
Liked: Cleanliness, property conditions & facilities
A budget-friendly hotel in good condition. Although airport transfers were included, we opted not to use them as we rented a car just 10 minutes from the airport. The hotel is surrounded by convenient spots like a plaza and a 7-Eleven. Breakfast is included, offering simple options such as toast, scrambled eggs, beans, salad, cheese, oat flakes, and beverages like coffee and juice. English is not widely spoken, and service was minimal, but overall, it’s good value for the price. There was a slight odor, possibly from fresh paint. We stayed on the 4th floor in a double room with a pool view.
Stayed 1 night in Oct 2024

8/10 Good

Emma

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jose, Caguas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio de excelencia. Front desk very friendly. Facilities clean, room clean, bed comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Inderpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Yunni

Stayed 1 night in Sep 2024

2/10 Terrible

Abraham

Well I use Expedia to book it, but before I had a chance to put the day in it ask for a credit card and it was booked, came to find out we booked a room for the same day but we weren’t leaving till Friday, but Expedia doesn’t want to work with me or the hotel, all waist and terribly disappointed, they stole a night from me.
Stayed 1 night in Sep 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 4 nights in Sep 2024

10/10 Excellent

Pedro, Riverview

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Idalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much better than I thought. It is a very nice hotel. It’s also very convenient as it’s close to the airport.
Stayed 1 night in Jul 2024

10/10 Excellent

Judith

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Buena opcion cerca del aeropuerto
Stayed 1 night in Aug 2024

2/10 Terrible

ashok

Stayed 1 night in Jul 2024

10/10 Excellent

Alejandro

Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Stayed 1 night in Aug 2024

10/10 Excellent

David, El Paso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had forgotten to register for shuttle and that almost became a problem.
Stayed 1 night in Jul 2024

10/10 Excellent

Atenea

Stayed 1 night in Jul 2024

8/10 Good

Isai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean but very small. The bed was very hard. Only one person working the desk at check in. Long line and long wait to get our room. Staff was very helpful and kind.
Stayed 1 night in Jul 2024

8/10 Good

Radescka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk Christian need to not be eregant to ges
Check in was realy rough, we were 2 couple, the front desk needs more training, "Christian" is trying to come across as professionally, but in stead, he comes across as arrogant, and above you, with sarcastic coments. The manager had to step in. Other than that our stay was excellent, everyone else there was very professional and amazing, from house keeping, hotel shuttle, and breakfast staff.. and a huge shout out to Bruno.. He, was my favorite. Very professional, Very kind, and made me feel like I couldn't easily stay there again. Thank you to everyone that made our stay enjoyable.
Stayed 1 night in Jul 2024