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Casa Turquesa - Near Luxury Avenue Shopping Mall

4.0 star property
On beach with outdoor pool, near La Isla Shopping Mall

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Casa Turquesa - Near Luxury Avenue Shopping Mall

Outdoor pool, pool umbrellas, sun loungers
Royal Suite | In-room safe, individually decorated, individually furnished
King Suite Ocean View | In-room safe, individually decorated, individually furnished
Presidential Suite, 2 Bedrooms, Ocean View | Living room | 42-inch flat-screen TV with satellite channels, TV
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Barbecue grill
  • Room service
  • Housekeeping
The current price is SAR 377
SAR 485 total
includes taxes & fees
15 Feb - 16 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for King Suite Ocean View

King Suite Ocean View | View from room

King Suite Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • Studio
  • Ocean view
  • Sleeps 4

View all photos for Presidential Suite

Presidential Suite | Living area | 42-inch flat-screen TV with satellite channels, TV

Presidential Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
2 bedrooms
Hair dryer
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds

View all photos for Suite, Garden View

Suite, Garden View | In-room safe, individually decorated, individually furnished

Suite, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
HDTV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Suite

In-room safe, individually decorated, individually furnished

Royal Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Loft King Suite Ocean View

In-room safe, individually decorated, individually furnished

Loft King Suite Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

In-room safe, individually decorated, individually furnished

Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite With Garden View

In-room safe, individually decorated, individually furnished

Suite With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Loft With Ocean View

In-room safe, individually decorated, individually furnished

Loft With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite With Ocean View

In-room safe, individually decorated, individually furnished

Suite With Ocean View

  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Similar properties

Room

Residence Inn by Marriott Cancun Hotel Zone

Pool
Breakfast included
Pet friendly
Parking included
8.6 out of 10, Excellent, (2388)
The price is SAR 411
SAR 534 total
includes taxes & fees
23 Feb - 24 Feb
Residence Inn by Marriott Cancun Hotel Zone

About the neighborhood

Map
Cancun, QROO

What's nearby

  • Kukulcan Plaza Shopping Mall - 2 min walk
  • Marlin Beach - 8 min walk
  • Cancun Interactive Aquarium - 17 min walk
  • La Isla Shopping Mall - 17 min walk
  • Delfines Beach - 10 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪La Veranda - ‬7 min walk
  • ‪El Fish Fritanga - ‬10 min walk
  • ‪Ilios Restaurant - ‬12 min walk
  • ‪Taboo Cancun - ‬18 min walk
  • ‪Hacienda Sisal - Mexican Restaurant Cancun - ‬5 min walk

About this property

Casa Turquesa - Near Luxury Avenue Shopping Mall

On beach with outdoor pool, near La Isla Shopping Mall
An outdoor pool, a restaurant, and a bar/lounge are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, concierge services, and dry cleaning. Each apartment offers free WiFi, room service, and a flat-screen TV with satellite channels. Additional amenities include a rainfall shower, a hair dryer, and a safe.
Casa Turquesa - Near Luxury Avenue Shopping Mall offers 30 air-conditioned accommodations with safes and bathrobes. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Cancun aparthotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool.

Languages

Catalan, English, French, Portuguese, Spanish

Property amenities

Beach

  • On the beach
  • Beach umbrellas
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sun loungers

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options
  • Car recommended

Family friendly

  • Children stay free (see details)

Restaurants on site

  • El Mirador
  • Celebrity
  • Pool Bar

Dining

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: MXN 150-380 for adults and MXN 80-200 for children
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Rainfall showerhead
  • Toilet paper
  • Free toiletries
  • Towels provided
  • Soap
  • Shampoo
  • Bathrobes
  • Hair dryer

Living spaces

  • Library

Entertainment

  • 42-inch flat-screen TV with satellite service
  • Piano

Outdoor areas

  • Terrace
  • Barbecue grill

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevators
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Guidebooks/recommendations
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Iron/ironing board (on request)

Location highlights

  • Near the ocean
  • Near the sea
  • On the waterfront
  • In the shopping district
  • In the entertainment district

Things to do

  • Outdoor pool access nearby
  • Golf nearby
  • Theme parks nearby

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 30 rooms
  • 4 floors
  • 1 building
  • Built in 1991
  • Beaux Arts architecture

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 380 for adults, and MXN 80 to 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Casa Turquesa
Casa Turquesa Cancun
Casa Turquesa Hotel
Casa Turquesa Hotel Cancun
Casa Turquesa Hotel Tulum
Casa Turquesa Tulum
Casa Turquesa

Frequently asked questions

Does Casa Turquesa - Near Luxury Avenue Shopping Mall have a pool?

Yes, this property has an outdoor pool.

Is Casa Turquesa - Near Luxury Avenue Shopping Mall pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Turquesa - Near Luxury Avenue Shopping Mall?

Self parking is free at this property.

What time is check-in at Casa Turquesa - Near Luxury Avenue Shopping Mall?

Check-in begins at 3:00 PM.

What time is check-out at Casa Turquesa - Near Luxury Avenue Shopping Mall?

Check-out is at noon.

Where is Casa Turquesa - Near Luxury Avenue Shopping Mall located?

Located in Zona Hotelera, this beachfront aparthotel is in the entertainment district and within a 10-minute walk of Kukulcan Plaza Shopping Mall and Hotel Zone Beaches. La Isla Shopping Mall and Iberostar Cancun Golf Course are also within 3 mi (5 km).

Casa Turquesa - Near Luxury Avenue Shopping Mall Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 420 out of 1027 reviews" "
Rating 8 - Good. 247 out of 1027 reviews" "
Rating 6 - Okay. 138 out of 1027 reviews" "
Rating 4 - Poor. 103 out of 1027 reviews" "
Rating 2 - Terrible. 119 out of 1027 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Pongstorn

Traveled with family
Disliked: Amenities, property conditions & facilities
Used to be a beautiful hotel a longtime ago. Unfortunately the owner left it un-maintained. Still could be with remodeling. Great location, nice and quiet. I wish I didn’t have to leave such a bad review, but truly the hotel was run down. The room I was in had exposed electrical with no outlet or switch cover. The elevator was not working and had not work for a long time. The room I was in the floor had holes and was uneven. None of the jacuzzi there were 2 didn’t work at all. Stay away, I don’t know how they got such a high rating on the platform. If I could unload pictures I would. There was also ants in the bedroom, on the bed, the balcony door didn’t lock, No tv in the bedroom, no microwave, no coffee or coffee maker. Limited menu at the restaurant. Like the staff there said the owner was too busy and no longer was interested in this once beautiful hotel. I hope that they take this review seriously and make the investment to remodel the hotel. The lobby is truly beautiful, with a great view. Sorry for the bad review, unfortunately it is the truth.
Stayed 1 night in Jan 2025

4/10 Poor

Curtis

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
A very run down property in a beautiful location. The staff try hard but it’s obvious that management/owners aren’t putting any time or effort in
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard, Marysville

Liked: Cleanliness, amenities, property conditions & facilities
i have stayed at this property numerous times on my Cancun trips . Lovely accomodating staff.
Stayed 9 nights in Jan 2025

6/10 Okay

Indu

Liked: Cleanliness, amenities, property conditions & facilities
The staff is so nice and the property is just amazing at this price! Love it!!! Also, there is a nice stitch mall kind of area just beside it. Love the location 💯
Stayed 1 night in Jan 2025

10/10 Excellent

melissa

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Fabio

Disliked: Property conditions & facilities
This property need's alot of upgrades, it's location is very good specially if you like taking the bus to get around and taking a taxi is better if you are afraid but is alot more expensive
Stayed 4 nights in Jan 2025

10/10 Excellent

Araceli

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Este lugar esta excelente desde donde está localizado, en una delas playas mas bonitas de Cancun. La Area donde esta situado es excelente y muy segura. Lo mejor del hotel es el servicio y lo que mas recomiendo es la comida es muy rica y pregunten por Oscar ya que es el mesero y el les brindara un excelente servicio ya sea en la alberca terraza o el personal mente les lleva su comida a su recamara. En este hotel te hacen sentir como en casa..
Stayed 3 nights in Jan 2025

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, property conditions & facilities
My favourite place to stay in Cancun!!!! Hotel is stunning, staff are lovely, and its quite and removed but extremely close to everything
Stayed 1 night in Dec 2024

10/10 Excellent

Marjorie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a cool property! Beautiful pool and beach with fantastic service!
Stayed 1 night in Jan 2025

8/10 Good

Wayne

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
I like the location, proximity to the beach, the price, the security, it was quiet and relaxing. I didn't like that the shower didn't work and the tub was unusable, and the walls were falling apart.
Stayed 3 nights in Dec 2024

4/10 Poor

LAZARO

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
- Really poor maintenance hotel. - Main entrance pavers with holes and uneven. - Entrance full of cats - Holes in the ceiling and walls. - Sliding doors hardly open. - Locked windows. - Inoperable Elevator. Need to take a two floor spiral staircase with the luggage. - Inoperable and dirty Jacuzzi. - Disgusting and dirty showers with mold. Need to take shower with sandals. - Hot water limited . Every single day we ended taking cold showers. - Uncomfortable mattress and hard pillows . - One remote control for both rooms splitters. - Outlets with no plates and electrical cables hanging representing a hazard. - Limited kitchenette: no microwave, dirty Refrigerator with mold. Not enough to keep an ice cream solid. - Slow and ntermittent Internet The positive side of the staying is the location, Beach access’s and pool. The hospitality service and amicability
Stayed 5 nights in Dec 2024

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had taken a red eye. We arrived at 9:30am and were given a room, which we were grateful for! The Diamante (Diamond) garden view room was about 40 steps to the pool and then stairs to the ocean. The people were friendly. The beach was a bit choppy, but we jumped the waves. We felt safe walking to Soriana at 10 pm. We loved all the kitties, too-no bugs etc.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jessika

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
El hotel muy bien, habitación amplia, limpia y segura. A la orilla de la playa. Con restaurante a la carta. Excelente servicio de Eduardo en recepción, de la sra de la caseta en la entrada y de los meseros del restaurante.
Stayed 3 nights in Dec 2024

4/10 Poor

Sonia, Houston

Liked: Cleanliness
I would like to request a refund for my stay. The sliding doors of my room were jammed and not working. I went to bed with the patio ground floor terrace doors open and not able to lock ?? The property stated they would give me refund but has to come from Expedia. Please follow up with me ASAP and contact the property regarding my stay Dec ,25, 2024 for 1 night.
Stayed 1 night in Dec 2024

2/10 Terrible

Saurabh

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Stay away. Avoid at all cost. Only becaus of cost location, you may fall prey to this hotel. Unfortunately, I booked 5 nights stay and left in 1. ISSUES (Also shared with front desk and you will find in this and all other reviews of this hotel): - Old and rusted, cheap and bad infra. - With family, not even a chance to stay. - only because of location, god knows why the owner is not upgrading it. - Found ants in room, bed, table. - Bathtub in balcony was broken, rusted and useless. - Faced water problem in morning, our day tour plan ruined because of that. - Obscene and naked photos (large and huge) are in the lobby, including the statues and few scary ones as well. - There is this negative vibe as soon as you enter. - Now I know why its usually empty. Read in comments and witnessed, you will barely find a couple of guest, I bet not staying for more than a day or 2. Suggestion: If you want a cost effective hotel, go for Residence Inn by Marriott at the south end of hotel zone. Using taxi (uber / didi) is worth it to reach any place in hotel zone. Experience: Do not book for more than 1 night even if you plan to take a chance. I bet it will be available if you like and plan to extend. I had to pay penalty of 1 night charge extra for cancellations (even after their problems of water and dirt) Recommendation: Not at all recommended.
Stayed 5 nights in Dec 2024

6/10 Okay

Soroush

Stayed 4 nights in Dec 2024

2/10 Terrible

Luis Alberto

Disliked: Cleanliness, property conditions & facilities
Not recomended for the price..
Stayed 2 nights in Dec 2024

8/10 Good

mir

Liked: Cleanliness, property conditions & facilities
I was satisfied and would be staying again the only problem was the douche that could be replaced for sure not a big deal!
Stayed 6 nights in Dec 2024

2/10 Terrible

David, Las Vegas

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at [Hotel Name], and unfortunately, it was a very unpleasant experience. The building itself felt extremely old and in dire need of maintenance. The first impression was disappointing, with peeling paint, creaky floors, and outdated décor that looked like it hadn't been updated in decades. The room I was assigned had a musty smell, and the furniture was worn out and uncomfortable. The bathroom was no better, with chipped tiles and a shower that barely worked. It was difficult to get a good night’s sleep due to the thin walls and the noise from the street outside. It seemed like no effort was made to maintain the basic facilities, and it was evident that the hotel hadn’t been properly cared for in years. The staff were polite but not very helpful in addressing the issues. When I mentioned my concerns, there was no effort to resolve them or even offer an alternative solution. The hidden fees left me feeling incredibly frustrated and misled. When I booked my stay, the price seemed reasonable, but once I checked in, I was hit with unexpected additional charges that I had no prior knowledge of. that wasn’t mentioned anywhere in the booking process. Then, To make matters worse, the hotel staff didn’t seem apologetic or willing to explain why these fees were necessary. I felt taken advantage of, and it really detracted from the overall experience. I understand that some hotels charge extra fees, but the lack of transparency at this hotel was completely unaccep
Stayed 4 nights in Nov 2024

8/10 Good

Pranab

Traveled with partner
Liked: Cleanliness
Property is nice. I think there is lack of maintenance staff but at this price it is a great deal
Stayed 1 night in Nov 2024

2/10 Terrible

niccole

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The worst stay experience ever in hotel zone area. The facility was outdated, with old pictures along with non family friendly statue of women. The room was clean and big. Unfortunately the back sliding door to did not lock, A/C had smell mold when turned on, toilet flooded, shower door did not block water from everywhere. The walk way to rest of bathroom was wet afterwards.The sunken in jacuzzi tub did not work inside room nor the tub outside in patio. Even worse, I paid in advance for one night stay. When I attempted to check out from the facility, they tried to overcharge me for four night stay. Had to get Expedia representative to step in to help, even after I showed my receipt. Not a place to recommend but to avoid at all cost.
Stayed 1 night in Nov 2024

2/10 Terrible

YIZHAR

Disliked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

MIRNA

Traveled with group
Liked: Cleanliness
Disliked: Room comfort
It’s sad that a property with so much potential… lack of maintenance to the property makes the stays literally sad the building is extremely poorly maintained the staff is really friendly and eagerly to assist always the location couldn’t be more exquisite… hopefully they will update the building soon
Stayed 5 nights in Oct 2024

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our time in Casa Turquesa, all the staff were very friendly, welcoming and helpful. Building is old, but a lot more beautiful than the ones around, a truly hidden jewel! We will be back!
Stayed 2 nights in Oct 2024

6/10 Okay

William

Liked: Cleanliness
This is an older property that is very basic and shows it's age. It's very affordable, clean, and comfortable. The location is excellent with many shopping options and the beach is very clean and beautiful. For the price and location you can't beat it. You have to weigh all the factors.
Stayed 6 nights in Sep 2024