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Aloft Cancun

3.5 star property
Pet-friendly Cancun hotel connected to the convention center, steps from UltraMar Ferry Terminal

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Photo gallery for Aloft Cancun

Restaurant
Property amenity
Restaurant
Minibar, in-room safe, desk, laptop workspace
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • Pet friendly
The current price is SAR 409
SAR 521 total
includes taxes & fees
20 Apr - 21 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for aloft, Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Designer toiletries
Private bathroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking, Lagoon View

aloft, Room, 2 Queen Beds, Non Smoking, Lagoon View | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking, Lagoon View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Designer toiletries
Private bathroom
  • Lagoon view
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking, Ocean View

aloft, Room, 1 King Bed, Non Smoking, Ocean View | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Designer toiletries
Private bathroom
  • Ocean view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking

aloft, Room, 2 Queen Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Designer toiletries
Private bathroom
  • Lagoon view
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking, Lagoon View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking, Lagoon View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Designer toiletries
Private bathroom
  • Lagoon view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking, Ocean View

Beach/ocean view

aloft, Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Designer toiletries
Private bathroom
  • Ocean view
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Caracol Beach - 3 min walk - 0.3 km
  • Cancun Convention Center - 4 min walk - 0.3 km
  • Gaviota Azul Beach - 5 min walk - 0.5 km
  • Forum Beach - 5 min walk - 0.5 km
  • La Isla Shopping Mall - 4 min drive - 3.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Hooters - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Mextreme - ‬5 min walk
  • ‪Monkey Business - ‬3 min walk
  • ‪El Timón de Cancún Zona Hotelera - ‬2 min walk

About this property

Aloft Cancun

Hotel near Caracol Beach
Located close to Cancun Convention Center and UltraMar Ferry Terminal, Aloft Cancun provides dry cleaning/laundry services, a bar, and a 24-hour gym. Be sure to enjoy a meal at NOOK, the on-site restaurant. In addition to conference space, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sun loungers
  • Continental breakfast (surcharge), express check-out, and express check-in
  • Wedding services, a front-desk safe, and a TV in the lobby
  • An elevator, ATM/banking services, and a 24-hour front desk
  • Guest reviews say great things the pool, helpful staff, and location
Room features
All 177 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with satellite channels
  • Recycling, free infant beds, and free tea bags/instant coffee

Languages

English, Spanish

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The price is SAR 364
SAR 456 total
includes taxes & fees
12 May - 13 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking options include a carport

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: MXN 270 for adults and MXN 135 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • NOOK

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 366 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Low-height counter and sink
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways (1 inch wide)

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2013
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 1140
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 1140
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 2000 per accommodation, per night
  • Service fee: MXN 60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 270 for adults and MXN 135 for children
  • Pet fee: MXN 1000 per accommodation, per night
  • Early check-in fee: MXN 1140 (subject to availability)
  • Late check-out fee: MXN 1140 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Cancun
Aloft Hotel Cancun
Cancun Aloft
Aloft Cancun Hotel

Frequently asked questions

Does Aloft Cancun have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Aloft Cancun pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 1000 per accommodation, per night.

What time is check-in at Aloft Cancun?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of MXN 1140 (subject to availability).

What time is check-out at Aloft Cancun?

Check-out is at noon. Late check-out is available for MXN 1140 (subject to availability).

Where is Aloft Cancun located?

Located in Zona Hotelera, this hotel is steps from UltraMar Ferry Terminal and Cancun Convention Center. Caracol Beach and La Isla Shopping Mall are also within 3 mi (5 km).

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Aloft Cancun Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 415 out of 1003 reviews
Rating 8 - Good. 274 out of 1003 reviews
Rating 6 - Okay. 149 out of 1003 reviews
Rating 4 - Poor. 84 out of 1003 reviews
Rating 2 - Terrible. 81 out of 1003 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay everything is close by
Stayed 2 nights in Mar 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 1 night in Apr 2025

10/10 Excellent

Tanish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at the hotel. The property is great
Stayed 2 nights in Mar 2025

10/10 Excellent

Wil

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel are kind and helpful, and the resort is pet friendly! Wonderful place!
Stayed 2 nights in Feb 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Its a nice place with wonderful people
Stayed 5 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
We enjoyed our stay at Aloft. It was conveniently located, quiet, and the staff was very polite. We really enjoyed the rooftop bar and the pool table with attached bar located in the lobby.
Stayed 4 nights in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When our flight was delayed we had to find another hotel to stay at. This hotel was great! The rooftop pool with a swim up bar was a good way to end our trip.
Stayed 1 night in Mar 2025

10/10 Excellent

Tucker

Liked: Cleanliness, staff & service
Very friendly and accommodating service!
Stayed 7 nights in Mar 2025

10/10 Excellent

Aloiafi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff extremely pleasant and friendly! We had an amazing stay here. We enjoyed the ability to walk to everything. We enjoyed the location so much that we would stay here again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Excellent place for vacations in family, all staff are very engaged to support with all you need.
Room view
Pool view
Stayed 2 nights in Dec 2024

10/10 Excellent

karl

Liked: Cleanliness, staff & service, amenities
Great
Stayed 3 nights in Feb 2025

8/10 Good

DANIELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff, Clean and served the purpose of our stay which was to be close to Hyatt Ziva.
Stayed 1 night in Nov 2024

10/10 Excellent

Charmeline

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mark

The staff was very helpful.
Stayed 4 nights in Dec 2024

8/10 Good

Chidinma

Liked: Cleanliness, staff & service
Disliked: Amenities
I like the area where this hotel is situated, it’s in the centre which makes it very easy to move around. The hotel itself was good , staffs were very friendly and professional. I definitely recommend and would stay here again if I visit cancun in the near future . Well done !!
Stayed 4 nights in Jan 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Amenities
The hotel was close to shopping area and near the bus stop. The staff were helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place I stay here all the time
Stayed 2 nights in Jul 2024

8/10 Good

Keegan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not aware of the free Open Bar at the rooftop pool from 11a-11p. But did get ill from bad ice afterwards. Also, car park only fits compact cars, so glad we didn't have a suburban this trip! But overall great spot, comfortable rooms, good value. Would return.
Stayed 1 night in Mar 2025

10/10 Excellent

Okmee

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, good service at a reasonable price
Stayed 3 nights in Nov 2024

8/10 Good

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great close to everything. Beach, shops and restaurants. Staff are friendly and attentive. Places are clean. It is not a luxury hotel but more of an affordable place
Stayed 6 nights in Dec 2024

10/10 Excellent

Ervin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can c u n Aloft
Unlimited drink bar Swimming pool on the roof Great breakfast
Stayed 1 night in Dec 2024

6/10 Okay

Sabina

Liked: Cleanliness, staff & service
Decent stay for what we paid.
Stayed 1 night in Jul 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service
Great location, clean & modern accommodations. Elevators were slow in operation & one was down. Took a long time to check in well after 3pm.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people and hotel very respectful
Stayed 5 nights in Aug 2024