Caldas Novas (CLV-Nelson Ribeiro Guimaraes) - 11 min drive
Restaurants
Crepe da Denise - 8 min walk
Cafeteria píreneus - 12 min walk
Pão de Queijo Assado Toda Hora - 3 min walk
Restaurante Riviera - 4 min walk
Restaurante DayDay - 6 min walk
About this property
Prive Thermas Hotel by WAM Experience
Family-friendly hotel in Privê das Caldas, rejuvenated in 2016
You can look forward to a free breakfast buffet, a swim-up bar, and a poolside bar at Prive Thermas Hotel by WAM Experience . For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also enjoy perks such as:
7 outdoor pools and a children's pool, with sun loungers and a swim-up bar
Luggage storage, a porter/bellhop, and a billiards/pool table
An elevator, a 24-hour front desk, and a front-desk safe
Room features
All 168 rooms have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
Bathrooms with showers and hair dryers
Daily housekeeping and phones
Languages
Portuguese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Free buffet breakfast available daily 7:30 AM–10 AM
1 restaurant
1 swim-up bar, 1 poolside bar and 1 bar
Things to do
7 outdoor pools
Arcade/game room
Billiards/pool table
Children's pool
Playground
Sauna
Steam room
Family friendly
7 outdoor pools
Arcade/game room
Children's pool
Playground
Snack bar/deli
Soundproofed rooms
Conveniences
Elevator
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Hair salon
Luggage storage
Porter/bellhop
Outdoors
Garden
Pool sun loungers
Accessibility
Elevator
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Bathroom
Hair dryer
Private bathroom
Shower
Towels
Entertainment
43-inch flat-screen TV
Food and drink
Minibar
More
Connecting rooms available
Phone
Safe
Soundproofing
Policies
Check-in
Check-in time starts at 2 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests have access to the following water parks: Clube Privé, Water Park, and Nautica Praia Clube.
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Prive Thermas
Prive Thermas Hotel
Prive Thermas – OFICIAL
Prive Thermas Hotel by WAM Experience
Prive Thermas Hotel by WAM Experience Hotel
Prive Thermas Hotel by WAM Experience Caldas Novas
Prive Thermas Hotel by WAM Experience Hotel Caldas Novas
Frequently asked questions
Does Prive Thermas Hotel by WAM Experience have a pool?
Yes, this property has 7 outdoor pools and a children's pool.
Is Prive Thermas Hotel by WAM Experience pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Prive Thermas Hotel by WAM Experience ?
This property doesn't offer parking.
What time is check-in at Prive Thermas Hotel by WAM Experience ?
Check-in begins at 2 PM. After-hours check-in is not available.
What time is check-out at Prive Thermas Hotel by WAM Experience ?
Check-out is at 11 AM.
Where is Prive Thermas Hotel by WAM Experience located?
This family-friendly Caldas Novas hotel is located in the suburbs, within a 10-minute walk of Water Park, Kitakas Park, and Feira do Luar. Lagoa Quente de Pirapitinga and Liberty Square are also within 15 minutes.
Prive Thermas Hotel by WAM Experience Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 51 out of 104 reviews" "
10 - Excellent
51
Rating 8 - Good. 40 out of 104 reviews" "
8 - Good
40
Rating 6 - Okay. 10 out of 104 reviews" "
6 - Okay
10
Rating 4 - Poor. 1 out of 104 reviews" "
4 - Poor
1
Rating 2 - Terrible. 2 out of 104 reviews" "
2 - Terrible
2
9.0/10
Cleanliness
9.0/10
Staff & service
9.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Paul
12 May 2019
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Very satisfied but one persistent issue
This is a fine resort hotel, however, I was troubled by the inoperative Air Conditioning which ultimately required that we move to a different room. It was on-and-off, and was ultimately resolved, but the problem was annoying and interruptive. Otherwise, a great stay! Great food, very nice staff.
Sou hóspede frequente, as piscinas são as melhores para crianças pequenas em hoteis na cidade. Tem arvores e sombra. A comida na area da piscina tem valor muito alto em relação a outros hotéis, alto mesmo.
marcarão no jantar incrível. Café da manhã incrível.
LEANDRO
Stayed 3 nights in Sep 2024
4/10 Poor
Jade
Traveled with family
5 September 2024
Disliked: Staff & service
Estadia razoável. Tivemos a opção de café da manhã e jantar, porém o jantar só dá pra comer o macarrão que fazem na hora, o restante era comida que restava do almoço e como eram três diárias tivemos que jantar fora um dia, ou passávamos três dias a macarrão. Em um dia a principal piscina estava vazia sem nenhum aviso do motivo. No domingo durante o dia não tinha funcionários no bar da piscina, para consumir alguma coisa precisávamos sair da piscina e ir ao bar do lado para fazer o pedido e que demorava bastante para ser servido, e o valor da diária foi o mesmo dos outros dias onde o bar da piscina estava funcionando. É como se nada dentro do hotel funcionasse no domingo, sendo assim o valor da diária teria que ser alterado.
Gostamos demais, café da manhã top, jantar muito bom, limpeza do quarto excelente. Foram 3 dias.
Carlos
Stayed 3 nights in Aug 2024
6/10 Okay
Verified traveler
30 July 2024
Disliked: Room comfort
Melhorias...
Fiquei hospedado 5 dias e pelo preço que paguei a comida ficou muito a desejar, sem variedade nenhuma, tanto café da manhã, quanto no jantar. Cama de casal terrivel, e limpeza poderia melhorar um poucos mais, principalmente nos banheiros (não somente nos quartos, mas nos banheiros externos do hotel). Funcionários do parque Kawana totalmente despreparados para lidar com o público (restaurante e sorveteria) sendo muitas vezes mal educados nos atendimentos. Pensaria duas vezes para retornar no Prive Thermas Oficial.
Verified traveler
Stayed 5 nights in Jul 2024
10/10 Excellent
Verified traveler
Traveled with family
29 July 2024
Liked: Cleanliness, staff & service, room comfort
Águas dos parques geladas
Esse é o melhor hotel para ficar em Caldas Novas, acesso a diversos parques com muitas coisa para crianca. Comida ótima ele atendimento muito bom. Única coisa q massa hospedagem me colocaram q me apto p d, sem box…banheiro molhava todo. Além disso, as águas dos parques geladas…péssimo para as crianças.
Local perfeito, funcionários muito educados e atenciosos, limpo, piscinas limpas e com temperaturas variadas, apenas a academia precisa de uma manutenção, os aparelhos estão quebrados e jogados, o resto, não tenho nada do que reclamar.
Cintia
Stayed 5 nights in Mar 2024
6/10 Okay
AFONSO JOSÉ D
12 March 2024
Liked: Staff & service, room comfort
Precisa melhorar em muitos pontos
Em relação a outros hotéis este deixou muito a desejar
- Chuveiro horrível
- Cofre sem pilhas e sem orientações como usar
- Comida média pra baixo
- Ar condicionado muito barulhento
- Serviço de TV horrível
Enfim não gostamos
Lugar ideal para família com crianças, possui ampla estrutura infantil, brinquedoteca, parque aquático e parque externo.
Funcionários atenciosos e recreadores muito simpáticos.
O hotel é muito confortável e bem localizado, inclusive é vizinho a um dos parques aquáticos! A alimentação é boa e as piscinas também são atrativas. Gostei bastante da estadia.
Os serviços em geral foi ótimo, mas poderia melhorar a experiência dos passeios aos parques. Os meios de transporte não estão em boa conservação, geralmente lotados e deixam a desejar no quesito de segurança, conforto.
Gostei muito do atendimento, porem nao gostei de algumas coisas agua das picinas do hotel muito quentes que nao era possivel entrar, reforma de uma das piscinas sem aviso durante a minha estadia e agua muito quente na piscina infantil inviabilizando a brincadeira das criancas em um dos dias de minha estadia.