We were treated very professionally by all staff members, however, we did not find any person who spoke English, it could be a problem for some. The property location was the main issue, a little too far from town. It's possible to take the public bus going to town but upon your return you must get Uber, there's no way to cross the road specially at night. On our third day, there was a major plumbing problem, there was no hot water and we were moved to another property free of charge. It was inconvenient to pack and wait for the manager to take us to the other property. I realize that this problem was out of their control, I think they did the best to make us feel comfortable. The actual room was clean, spacious and had AC working. The TV screen was small and mostly Spanish channels with only CNN in English. The breakfast offered some Mexican breakfast that we did not care for, we simply enjoyed the fruit. I was expecting to see a restaurant at the property but there's none. The pool area is pretty and no one there.