The Condo: It was exactly as described. 3 bedrooms [2- on suites], 3 bathrooms [standing showers only] a full kitchen, with a large island with seating for 6, washer and dryer, a livingroom area for 8 or more, indoor outdoor flow with floor to ceiling sliding doors, the patio is equipped with a bartop counter with 6 chairs and a gas grill. The patio has a view of the pool, there's wifi but its spotty when 6 ppl try to log in, also it don't work that well in the 2 mastered. Only the TV in the livingroom had English channels. The unit had everything you need including games,
The only thing we supplied was grocery and laundry detergent [some things were in the unit probably from previous guest like seasoning and detergent so check before you shop.
The property: is centrally located; a 3 min walk to the heart of medano beach from the back exit [literally everything restaurant, bars, cabanas, jetsking, massages, coffee shops]; and 5-7 minute walk to downtown [mall, restaurants, clubs and the marina] the lobby is beautiful is equipped with a full service spa [got a nail fixed there] a bar, a mini mart. Just outside the lobby is a beautiful large property with lots of grass and trees, there's a jacuzzi, a large heated pool, an outdoor bar/restaurant [the wings are the best] and the game room.
The Staff:
Julie- the reservation manager arranged private to/from airport transportation for our group of 6, he referred a photographer for our anniversary photos and help with all my pre arrival questions [there was a lot].
Ivan- meet us at car, grabbed all our bags took them to our condo gave us a tour of the property and help with any questions/issues that arised which was none really.. just need help with the wifi and lighting the grill.
Elly- front desk rep, was so attentive he gave me her cell and said don't hesitate to call even when she is off. She helped with everything from arranging taxi, ordering groceries and to helping translate.
Martin [and the others] at the outdoor bar were the best, so respectful, polite and attentive.
Alex- the onsite Chef was keeping us feed, he probably made more chicken wings this passed week then me made all year. My family loves flavored wings and they were to die for.
The staff at the from bar, the mini mart and spa were all also so friendly and helpful, sorry I didn't get their names the interaction was minimal but still wonderful.
We only encountered 2 issues the week we were there.
1. There was construction going