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"Excellent hotel with fantastic customer service "

"Hotel, restaurant, bar and rooms we absolutely spotless. Staff were really friendly and helpful. Mobility scooter friendly access was great. "

"Very good for the money "

"I stayed at the White Lion on my way down from Scotland. Turned out to be brilliant choice. The hotel has fantastic pub and atmosphere. I really liked the staff, very friendly lot. My room was on the top floor, it was spacious, had a great bed, good bathroom and housecleaning. 👍 It’s central to Bala and Bala is a great village."

"In a word, quaint. In my world that is a good word. Every person/staff well mannered and courteous and in no way overbearing.... Their wording to describe WiFi was in my world incorrect, they described it as available in public areas which should have been, available in communal areas...however👍this got solved on my 2nd day when WiFi was correctly configured everywhere which was superb! A huge thumbs up to them for enabling this... Breakfast was just "thrown in" with the cost which was an amazing thing to do, cannot fault the place, Building and front door a little old now but this is being really nitpicky and made no difference to the overall pleasure of staying there and look forward to doing it again sometime soon....good luck to them! 👍🤗"

"Yet another great stay at the castle! clean and warm room as usual. Friendly staff. See you again very soon."

"We have been to this hotel at least four times and the standard has stayed the same on every occasion. Excellent."

"Love the Wild Pheasant. Brought our 82 year old aunt for a few days. She loved it here as do we as we stay here every August. Myself and husband will be back in August. Food is amazing and staff especially Albie and Clare are so welcoming and very good with the customers "

"We had a great one nighter away, visiting friends and family. The hotel is on a great location and our room had a fantastic view over the bay. The room was big, when choosing a Superior, the bed was large and comfortable and it had lovely extra's that I thought were lovely such as a fridge, robes and slippers, Elemis product and some sweets and water for own consumption. The service was great and breakfast was comprehensive with some non-traditional items available. The continental selection was great as well. We look forward to our next stay."