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"The whole hotel was just wonderful and friendly, all the staff welcomed us like family and the weekend reception staff especially were absolutely brilliant. Breakfast was great too. "

"Moved into the Holiday inn due to International closing for Christmas... Clearly undergoing some refurbishment but still clean, functional and the staff were very welcoming."

"Lovely staff and great buffet breakfast. We were there for this Christmas Eve and checked out on Christmas Day. They still served hot food for full English breakfast and had continental breakfast on the counter. The spa was great and my kid thoroughly enjoyed all 3 days and staff were really great with their response. Would surely come back anytime we visit Birmingham."

"Stayed a couple of time now and staff are always very helpful and friendly, excellent selection of drinks and food very good. Room's are lovely and clean (paintwork etc getting a little bit tiered though) nothing to major and happy to stay again. "

"Great hotel"

"Good location clean rooms with good facilities. Historical hotel so rooms have real historical character. Good breakfast "

"We loved our large bedroom and the bar area, full of character, wood panelling etc. Bathrooms were Ok. Our son’s room was more modern but spacious. We were meeting family so didn’t dine in the evening but the breakfast was the usual fare, a bit dry but what what do you expect when you turn up at 9:45, not many booked in for breakfast apparently. Staff pleasant and helpful. Will stay again. "

"Couldnt really fault the hotel or staff at all. Breakfast was good too!"

"Has 2 nights at this hotel. Breakfast selection was great. Pool facilities included in the price was great. Would definitely stay there again. Room was very presentable. 5*"