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Esmeralda Palace Hotel

3.0 star property
Hotel with a 24-hour front desk, a short walk to Obelisco

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Esmeralda Palace Hotel

Lobby
Classic Double Room, 1 Double Bed | Desk, free WiFi, bed sheets
Exterior
Lobby sitting area
32-inch flat-screen TV with cable channels, TV

Reviews

6.6 out of 10

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Room options

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About the neighborhood

Map
Esmeralda 527, Buenos Aires, Capital Federal, 1007

What's nearby

  • Florida Street - 3 min walk
  • Obelisco - 6 min walk
  • Colón Theatre - 7 min walk
  • Plaza de Mayo - 13 min walk
  • Casa Rosada - 14 min walk

Getting around

  • Lavalle Station - 1 min walk
  • Buenos Aires Retiro Station - 17 min walk
  • Ministro Pistarini Intl. Airport (EZE) - 26 min drive

Restaurants

  • ‪Cafe Valerio - ‬1 min walk
  • ‪Parrilla el Gaucho - ‬1 min walk
  • ‪Le Caravelle - ‬2 min walk
  • ‪Pizza Roma - ‬2 min walk
  • ‪Los Inmortales - ‬1 min walk

About this property

Esmeralda Palace Hotel

Hotel near Obelisco
Close to Florida Street and Colón Theatre, Esmeralda Palace Hotel provides dry cleaning/laundry services, a bar, and more. Stay connected with free in-room WiFi.
Other perks include:
  • Express check-out, babysitting (surcharge), and a 24-hour front desk
  • A front-desk safe, a porter/bellhop, and smoke-free premises
  • Concierge services, multilingual staff, and an elevator
Room features
All 70 rooms have comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and bidets
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 bar

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 0.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Esmeralda Palace
Esmeralda Palace Buenos Aires
Esmeralda Palace Hotel
Esmeralda Palace Hotel Buenos Aires
Esmeralda Palace Hotel Hotel
Esmeralda Palace Hotel Buenos Aires
Esmeralda Palace Hotel Hotel Buenos Aires

Frequently asked questions

Is Esmeralda Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Esmeralda Palace Hotel?

Esmeralda Palace Hotel doesn't offer parking.

What time is check-in at Esmeralda Palace Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Esmeralda Palace Hotel?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Esmeralda Palace Hotel located?

Located in El Centro, this hotel is within a 5-minute walk of Lavalle Street and Florida Street. Obelisco and Colón Theatre are also within 10 minutes. Lavalle Station is only a 2-minute walk and Carlos Pellegrini Station is 5 minutes.

Esmeralda Palace Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 11 out of 108 reviews" "
Rating 8 - Good. 38 out of 108 reviews" "
Rating 6 - Okay. 37 out of 108 reviews" "
Rating 4 - Poor. 13 out of 108 reviews" "
Rating 2 - Terrible. 9 out of 108 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Staff & service

2/10 Terrible

Marcus, Berlin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible, aggressive staff, degraded
Terrible hotel conditions, the rooms is without windows and without ventilation! Aggressive staff at check in. Avoid at any cost!

8/10 Good

gustavo

Liked: Staff & service
It was ok

2/10 Terrible

Marco, Roma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE! No other words.
This hotel is terrible! Degraded, personnel aggressive, rooms with just internal windows with the noise of the air conditioners, dirty, it's like a prison! Don't make my mistake.

10/10 Excellent

Luis Guillermo, Caracas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Confortable

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is Well kept No luxury....
Excellent customer service, Excellent Breakfast Great non luxury place

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid, avoid, avoid!
One of the dirtiest, most horrible hotel experiences ever! Room was filthy, corridor smelled of cigarettes and urine, toilet was dirty and the shower cabin full of mould. Absolutely disgusting and a complete rip off for what they charge. Staff were rude and completely unhelpful. NEVER AGAIN.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID, avoid like the plague!
You could, actually, catch the plague in one of these rooms! This is one of filthiest, most disgusting hotels I have ever seen. And not only that: service was apalling too! I wouldn't know where to start, but I'll just say the hallways smell like cigarettes and urine, the shower is full of mould, the air conditioning covered in what has to be 10 years worth of dirt, the bedroom doors are broken and scratched. Seriously, the place is horrific. Take a look at the photos!

10/10 Excellent

Luis Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Hace 30 años que me alojo allí y estoy muy conforme con el hotel
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Réservation en urgence suite à une annulation de vol. Emplacement idéal pour découvrir le quartier. Hôtel vétuste. A notre arrivée les matelas étaient sur le trottoir. Personnel rustre et installations surannées.
Stayed 1 night in Nov 2018

6/10 Okay

Rodrigo

Disliked: Staff & service, property conditions & facilities
Anticuado y falto de mantenimiento
Instalaciones anticuadas, descuidadas, sin aislamiento sonoro, se escucha todo, cortina de baño poco higiénica, personal de recepción correcta, sábanas y toallas viejas
Stayed 1 night in Nov 2018

6/10 Okay

Susana, Córdoba

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Reseña
Cómoda la ubicación. Necesita modernización. No funciona convenientemente el aire acondicionado. El personal es muy amable.
Stayed 2 nights in Oct 2018

8/10 Good

Veronica

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in May 2018

6/10 Okay

Graciela Monica

Liked: Cleanliness, property conditions & facilities, room comfort
bueno
L a experiencia fue buena..volveria a elegirlo. El unico inconveniente fue q no contaba con desayuno para celiacos por lo q solo pude tomar un te apto q si encontre...me dijeron q debia avisar al reservarlo pero como lo hice por internet no tuve oportunidad de hacerlo aunque creo q hay una reglamentacion al respecto y no se cumple...en general bueno
Stayed 1 night in May 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Habitacion muy pequeña y el acondicionafor de aire estramadamente ruidoso y sin ooder conttolarlo
Stayed 1 night in Apr 2018

4/10 Poor

Alberto, Buenos Aires

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La indeferencia con el cliente es grande
No respetaron la habitación que había contratado.Cuando contratamos, llamamos al hotel y el personal que nos atendió para chequear la reserva no nos dio información alguna, y al llegar a la noche al hotel nos dijeron que no había habitaciones, le hechó la culpa a expedía y luego asignaron una diferente a la contratada como de favor. No recomiendo mientras no cambien el trato con los clientes.La habitación asignada tenia un ruido infernal por el aire que no se podía manejar de la habitación.
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Pasamos bien xq la ubicacion del hotel es excelente, pero necesita inversion en infraestructura
Stayed 4 nights in Mar 2018

6/10 Okay

Maria josefina

Disliked: Staff & service, property conditions & facilities

8/10 Good

Renato Lyonel

Liked: Cleanliness, staff & service, property conditions & facilities
Estadía en general buena
Stayed 6 nights in Mar 2018

6/10 Okay

Verified traveler

El hotel esta muy birn situado y su localizacion es espectacular, pero la zona ppr ser de patrimonio historico y muy antigua ea un hotel muy sobrio y antiguo nada moderno,el adcensor es super antiguo y las habitaciones igual. Es un buen hotel para el valor que se paga por muchas opciones de localizacion que tiene. No tienen maquina para tarjetas de credito y solicitan siempre mejor cash. Gracias.
Stayed 7 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

4/10 Poor

Silvia Alejandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación muy calurosa a pesar de estar en otoño ni con el aire acondicionado se refrescaba.
Stayed 1 night in Jun 2017

6/10 Okay

Luis miguel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mal eleccion
La limpieza no tan buena . El colchon malo , el desayuno sumiso, la habitacion mala porque se escuchaba lo que hablaban en la otras habitaciones y el baño ni hablas ruido de flatulencia de la otra habitacion. La ubicacion buenisma......
Stayed 5 nights in May 2017

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
limpio amables buena ubicación buen precio
Hotel cómodo bien ubicado .

6/10 Okay

emiliana

Hotel bueno en lineas generales, pero muy caluroso
La estadía fue grata, la atencion buena al igual que el desayuno y la habitación, pero la loza radiante que tenía no funcionaba correctamente y hacia muchisimo calor, pedimos si se podia bajar o apagar pero en vez de eso nos prendieron el aire acondionado porque no se podía ni respirar en la habitación y mucho menos dormir. Luego estaban ambas cosas prendidas, así que dormir fue bastabte incomodo ya que el aire acondicionado hacia muchisimo ruido, pero si lo apagabamos nos cocinabamos. En definitiva no tuvimos buen descanso. Y otra cosa fue la tv que era muy viejo y se veían muy mal la mayoria de los canales, esperaba un plasma o algo por el estilo. Y buena definicion de canales.