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"Excellent value for money, was upgraded to a lovely spacious room that was tastefully decorated had a wonderful bathroom, have stayed at this hotel in the past in an economy room which was also fine"

"Lovely, mid-century style, renovated abbey in charming old centre area of Angouleme. While the hotel is a short 15-minute walk from the train station, we arrived late at night and were advised to advance book a taxi to ensure we had transportation to the hotel. Room was spacious, immaculate, bed comfortable, and well supplied with coffee, tea, and a minibar with wines, juices, and a few snacks. Staff were friendly and spoke perfect English, making it unnecessary for us to butcher the...

"Lovely hotel in a really good location, the room was wonderful very comfortable bed with a little balcony with a good view over the grounds. The restaurant was amazing with really good service and delicious food, only stayed one night on my way to spain for the weekend and will be staying there again on my return."

"Good position for overnight stop close to mainn road, breakfast was fine, room was comfortable however bathroom was very small and shower was cramped."

"Online booking. Confirmation information did not extend to necessary check in details but our arrival time was within the parameters of supposed manned reception. On arrival access was problematic and achieved only with the help of another visitor. Eventually one (extremely surly) staff member with poor attitude opened the door and dismissively pointed to envelopes containing the room keys before disappearing in a cloud of disinterest without providing the front door key code which the other...

"I am writing this review on behalf of my daughter. We originally booked it for one night only, but due to changing family circumstances she had to add another night. She doesn't speak French, so she was very impressed with the staff ability to communicate with her and help her with all her needs. Customer service is what made this property to stand out. Thank you so much."

"Nice, clean room & very friendly staff, but the outside, on first impression, looked like it could do with a fresh lick of paint & tidy up. Great for a one night stop over though, at a good price & offering a reasonable breakfast in the morning. "

"Hotel Mercure is located in the hearing of Angouleme and right across the street from the Halles - a unique venue much akin to a farmer market with patisseries, bars, and wonderful food. The staff was wonderful and shout out to our bartender. He was extremely professional and knowledgeable. The rooms are good sized, very clean, and fresh."