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"Good place"

"Excellent across the board, staff on particular was outstanding. Two of the best nights we've had in many days. Lots of restaurants in easy walking distance."

"Best Western Royal Hotel was a superb place for our stay in Caen. The facility itself was well designed, very clean and the beds are comfortable. The breakfast was well prepared and prompt. There are several restaurants with walking distance. The staff were fluent in English which was especially helpful for us. We would definitely stay there again."

"Great stay... pity about the parking!.. entered the car park ticket 30 euros then entered the ticket from reception.nothing was deducted, still charged 30 euros?. ..Didn't have time to go back & query why?. ...other than that the hotel was excellent."

"The breakfast available in the hotel was excellent. The staff were friendly and helpful, and spoke English well enough to make communicating comfortable. The room was clean and well supplied. "

"Clean, quiet, comfortable. Very nice stay while visiting Normandy."

"We knew that reception closed at 21.00 and we would not arrive before 23.00 so we followed the instructions to contact the hotel. Firstly the hotel never replied through the messaging service so I telephoned and despite language difficulties was given a code for the machine outside the hotel to issue a door key. On arrival the machine was not working the tel number was not answered. Horrible, we were tired and cold with no way to get into a room. Another tel number was displayed on the machine and eventually we were let in and given a key. Overall a horrible experience so stressful believing that we might have to look for a hotel so late when we were so tired. Never again"

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"This hotel was a hidden gem. Although an error was made in my reservation, the front desk made amends and upgraded my room. I wholeheartedly would recommend this boutique hotel."