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"This Hotel is owned by the 5 Star Grand Hotel Zermatterhof and you have access to their facility at a cost. The Alpina does not have a Front Desk, so you must go to the 4 Star Hotel Tannenhof for Check In and such. Nice Affordable Hotel."

"Perfect stay for holidays pretty expensive but beautiful "

"What a beautiful place to stay!! Right on the beautiful lake and walking distance to all the shops and restaurants in town. Also 5 minutes from Interlaken West which you walk along a quiet road to get to the hotel - very nice since the town itself can be busy. Best time to go is for New Year’s as they have a huge festival the 1st and a parade the 2nd. 5 minutes from a very cute cafe called Velo, and very close to the Victoria hotel. Reception was fabulous. Gave you a free drink voucher to the...

"This hotel brought the culture and feel of this little village into a single location. It was easy to walk anywhere we wanted to go and the staff was exceptionally polite and helpful."

"Absolutely wonderful stay from the moment we checked in. The receptionist was extremely helpful! We had an amazing view of the Matterhorn from our room! Excellent breakfast. Great location! Our favorite hotel during our 3 week trip in Europe."

"This place was perfect!! Excellent Breakfast, close walk to the City Center, close walk to the ski lifts. Everyone at the hotel was extremely friendly and helpful!! "

"Really nice and cozy alpine style hotel. Perfect location within a 3-min walk from the train station, ski bus, Gornergrat train, and the main street with all the shops and ski rental. Good breakfast selection, enough of healthy choices. Really enjoyed the sauna and hamam facilities, too."

"Great location. Clean and good restaurant. "

"Good all round. We were provided with an upgrade on arrival. The room was slightly chilly at times as one of the radiators didn't seem to be working."

"the spa is amazing and very nice breakfast. Overall , it's a very nice hotel to stay. but the service was a bit chaotic for us. we waited at the taxi station for more than 20 mins, no one came to pick us up, despite we called several times. we walked to the hotel with our luggages, the reception staff just explained that they were busy. I know you might be busy, but you could explain to me on the phone, or offer something alternative."

"The Hotel Helvetia was perfect for my short stay in Zermatt. I had read many of the previous reviews so I was prepared. The hotel is a short 5 minute walk from the train station, there is no elevator and my room was quite small but had a balcony overlooking the street filled with people. The hotel is surrounded by shops and restaurants. This hotel was quite reasonably priced and in a great location."

"This was a convenient and comfortable hotel. The staff, Sarah and Tomas made the visit exceptional. Both were very attentive and kind. We would definitely go back."