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"Clean, location, facilities"

"Staff were great. Very clean. Nice rooms. Breakfast was very kid friendly. "

"Recently updated. Clean, Friendly staff."

"We had a great stay. Our room was spacious and very clean. The breakfast was good and had a nice selection. The front desk clerks were cheerful and efficient. There was an issue at check-in. There was one person in front of us but it appeared the clerk was not waiting on her. After about 10 minutes another clerk came back and the first clerk said to her the system was stuck on the reservation of the woman in front of us so she went to another terminal. They were able to resolve the issue. It just would have been nice if they told us why it appeared as if we were all standing there and the clerk wasn't checking anyone in. The parking lot is down the side street and across the street and it is free. You can walk to see the thunderbird's or to a restaurant on Main Street or to the museums. We spent the day at the museums and didn't get to see it all. Definitely worth visiting."

"Looking for exceptional night rest. They did not disappoint."

"Just spend time visiting family and getting to know Springfield more better."

"It was easy and convenient "

"Very good breakfast spread. Room could have used an easy chair in the corner, next to bed. Otherwise fine"

"I was pleasantly surprised what a cute casino and hotel it was. There was an old building feel with exposed brick look and industrial type fixtures. It really fit nicely with the old downtown area. Really quick walk to Symphony Hall if seeing a show. "