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"The staff was on top of everything. Food at breakfast was yummy as well."

"Needs little upgrading in terms of amenities otherwise excellent ."

"Awesome choices for swimming & attentive staff"

"Hard Rock Hotel Bali is incredibly family-friendly, offering a wide range of facilities and activities to keep the kids entertained all day. What truly stood out for us was the exceptional customer service — from top management to the frontline staff, everyone was warm and attentive. And of course, the pool is absolutely one of the best we’ve experienced!"

"Amazing service"

"We had a lovely stay, our room was spacious and cleaned everyday. The pool is huge and beautiful! Staff was very friendly, would definitely recommend!"

"We were blown way with every aspect of our stay at the Indigo. Everything from the service, the checkin, the food, room and attentiveness of staff was nothing short of 5 Star. The overall experience had been carefully curated and meticulously crafted. All the staff were super friendly and always trying to go above and beyond. The food was top quality, excellent buffet and choices including modern considerations for allergies and a references. We loved the secret pool for adults, very peaceful and tranquil. Cocktails were wonderful. Pool pillows were a nice touch. Rooms were super cozy. Well appointed, modern and tasteful design. Loved the walk in wardrobe space to keep clothes tidy. Even room service was top notch, fast and served in decent ceramic containers. Cafe coffee was excellent, proximity to the beach. Literally everything flawless. Stayed at many other 5 stars and high ends for comparison and the Indigo is definitely my favourite so far. We’ll be back!"

"The best"

"There was a hotel representative available from the airport to facilitate in taking me to the hotel. Just look out for the signs for the hotel amongst all the others. I paid 125k RPH upon arrival to the hotel at 1:30am. I had 2 young children and 3 suitcases so worth it for me in convenience for a 5 min ride. Fast check in and straight to bed. Good value, ok breakfast for me; but the family very happy. Pool is nice, family room has 1 king and a twin sized bed, but lots of floor space to open luggage and kids to burn off excess energy. Water in room. I booked this hotel for the one night only, and will now transfer to my resort for the rest of my stay."