Turknaz Restaurant - Sutton Coldfield - 6 min drive
Boot Inn - 4 min drive
The Fox - 3 min drive
The Horse & Jockey - 5 min drive
The Duke Inn - 5 min drive
About this property
New Hall Hotel & Spa
Upscale historic hotel in the historical district
You can look forward to a golf course, a terrace, and mini golf at New Hall Hotel & Spa. Treat yourself to aromatherapy, a facial, or a body wrap at New Hall Spa, the onsite spa. Fitness classes are offered at the health club; the property also has a garden, dry cleaning/laundry services, and a bar. Free in-room WiFi is available to all guests, along with conference space and a steam room.
You'll also enjoy perks such as:
An indoor pool
Full breakfast (surcharge), an outdoor tennis court, and express check-out
Babysitting (surcharge), coffee/tea in the lobby, and massage treatment rooms
A front-desk safe, wedding services, and a computer station
Guest reviews give top marks for the helpful staff
Room features
All 60 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
Bathrooms with designer toiletries and tubs or showers
TVs with satellite channels and DVD players
Refrigerators, electric kettles, and heating
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and transportation
Wheelchair-accessible parking available
Food and drink
Full breakfast available for a fee daily: GBP 22.50 per person
1 restaurant
1 bar
24-hour room service
Coffee/tea in common area(s)
Restaurants on site
The Terrace Restaurant
Things to do
Fitness classes
Fitness center
Full-service spa
Golf course
Indoor pool
Mini golf
Outdoor tennis court
Private picnics
Sauna
Steam room
Tennis
Family friendly
Babysitting (surcharge)
DVD player
Indoor pool
Laundry facilities
Mini golf
Refrigerator
Conveniences
Banquet hall
Free newspapers in lobby
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services
Business services
Computer station
Conference space
Meeting rooms - 5
Outdoors
Garden
Terrace
Spa
3 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massages
Massage/treatment rooms
Sauna
Spa open daily
Spa tub
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Assistive listening devices available
Bathroom emergency pull cord
Grab bar near toilet
Raised toilet seat
Stair-free path to entrance
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Designated smoking areas (fines apply)
Romance packages available
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Heating
Premium bedding
Bathroom
Bathrobes
Bathtub or shower
Designer toiletries
Hair dryer
Private bathroom
Towels
Entertainment
DVD player
Satellite channels
TV
Food and drink
Champagne service
Coffee/tea maker
Electric kettle
Free bottled water
Refrigerator
More
Connecting rooms available
Desk
Free newspapers
Individually decorated
Individually furnished
Iron/ironing board
Laptop-friendly workspace
Safe
Turndown service
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 22.50 per person
Rollaway bed fee: GBP 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only children under 18 years old are allowed in the pool from 9 AM to 11 AM, and 3 PM to 5 PM, 7 days a week.
We should mention
This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision
Property is also known as
New Hall Hotel
New Hall Hotel Sutton Coldfield
New Hall Sutton Coldfield
New Hall Hotel And Spa
Hotel New Hall
New Hall Hotel & Spa Hotel
New Hall Hotel & Spa Sutton Coldfield
New Hall Hotel & Spa Hotel Sutton Coldfield
Frequently asked questions
Does New Hall Hotel & Spa have a pool?
Yes, this property has an indoor pool.
Is New Hall Hotel & Spa pet-friendly?
No, only service animals are welcome at the property.
What time is check-in at New Hall Hotel & Spa?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at New Hall Hotel & Spa?
Check-out is at 11 AM.
Where is New Hall Hotel & Spa located?
This family-friendly Sutton Coldfield hotel is located near the airport, within 3 mi (5 km) of Sutton Park and Castle Vale Central Park. StarCity and Castle Bromwich Hall Gardens are also within 6 mi (10 km).
New Hall Hotel & Spa Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 350 out of 521 reviews" "
10 - Excellent
350
Rating 8 - Good. 128 out of 521 reviews" "
8 - Good
128
Rating 6 - Okay. 27 out of 521 reviews" "
6 - Okay
27
Rating 4 - Poor. 10 out of 521 reviews" "
4 - Poor
10
Rating 2 - Terrible. 6 out of 521 reviews" "
2 - Terrible
6
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
Adam
Traveled with family and small children
1 December 2024
Liked: Cleanliness
It seems like a nice hotel but I think they were having some challenges when we stayed - our rooms were no where near each other, heat issues in one room as the thermostat appeared to be broken, and an hour wait with no explanation for dinner.
Pleasant stay at New Hall, particular impressed by every member of staff I engaged with, every one of them was very pleasant and helpful. Nothing was to much trouble
We liked the hotel and its location suited us as the friends we were visiting lived nearby, good price for the nights accommodation, great food in a lovely setting but a little expensive, staff very helful and nothing a problem.
Ken
Stayed 1 night in Nov 2024
6/10 Okay
ryan
1 September 2024
Disliked: Staff & service
Not great for the price we paid/
The milk in our room for tea and coffee was 2 months out of date. Requested new milk, took 2 hours for someone to get us some.
Bed sheet had blood stains on it.
Bathroom sealing had mould.
For the price I paid I expected a lot b er ter than this
The property is stunning. Absolutely gorgeous and beautifully maintained. Staff are all fantastic personalities and nothing is too much trouble. If had to be extremely picky - would say the bar is over priced and the pillows are too soft but nothing that effected our stay and would recommend to anyone.
Beautiful hotel and fantastic facilities. The restaurant served brilliant food and we enjoyed relaxing in the bar in the evenings. We went for walks in the grounds every day as its location was stunning.
Amazing staff, amazing hotel grounds and lovely rooms. We had the room service, and there was a great selection on the menu. Plenty to do around the grounds and wider area.
I stayed in the room called Sirius which is one of the larger rooms with plenty of space and had windows facing 3 different aspects.
Service was great and very welcoming by all. The delicious food in the restaurant and the breakfast ordered the to room scheme was a great idea.
Nicely maintained grounds with walks into some woods.
Couldn’t figure out why it’s not a 5 star.
Stayed for my wife’s 40th, the service from every member of staff was excellent, it’s a beautiful hotel, we will definitely return.
There were little extras such as balloons and fizz in our room along with a handwritten note for my wife, we also loved relaxing in the pool and spa area.
Lovely, comfortable hotel in a beautiful setting. Pool,jacuzzi, steam room and sauna very pleasant. Very helpful and friendly staff and good restaurant
Jane
Stayed 1 night in Mar 2024
10/10 Excellent
Sally
Traveled with partner
24 March 2024
Liked: Amenities
What a beautiful place to stay, steeped in history. Staff amazing.
Wanting to be close to great food and other fun in Birmingham but away from the stress, New Hall was perfect for our group of five friends. The spa and their staff don’t get enough praise. The lounges and gardens and drinks make for easy unwinding. Of course, the grounds and the atmosphere are the draw. I was expecting to be overcharged for services as a result but they really provided value. The actual bedrooms (at least ours) were smaller and not fancy but they did leave nice treats for my birthday :)