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"Cleaning lady Mrs Judy (張葆娥)) helped me on my room deposit safe box and explained a lot of Beijing cultural / road direction to me. Nice lady ⭐️⭐️⭐️⭐️⭐️"

"We had a fabulous stay at the Grand Hyatt. Very clean and comfortable. It is attached to a shopping centre so really handy for shops and restaurants. It is so close to Tiananmen Square and the Forbidden city/Palace museum. We ate in the Grand Hyatt taste of China and the food was outstanding. The breakfast was good with excellent choices. Plenty of western food for those that wanted it. I will definitely stay again if we are back in Beijing in future. "

"Couldn't be better; central location, comfy room, excellent staff and concierge, beautiful design, top-notch stay"

"very nice room with large bathroom. Nice views. Great breakfast variety. Disappointed with Milo Itallian restaurant - In the tasting menu, most courses were mediocre and quite overpriced."

"Its hard to comment on this hotel thou. as there are pros and cons. the front desk at check-in time wasn't that friendly. He doesn't seems to answer the questions we asked. However, the next day when we go to the front desk the ladies there are more friendly. Overall the experience is good"

"Lovely hotel"

"Everything about this hotel is great! It’s clean and the staff are lovely, the only thing is the room gets a bit hot! Overall great experience, a special thanks for Mr song from the concierge he was really nice and helped with my bags, greatly appreciate it!! "

"I like this property's cleanliness and staff's service."