Find Family Hotels in Batavia, NY

"The hotel itself was fairly clean. The heat didn't work all the time. Other than the check in didn't really see hotel staff until we checked out. The hotel was quiet. I did like that there was a refrigerator and microwave. The refrigerator was iced over but it was still working. The microwave was not working properly we finally got it to work. If you are planning a short trip then it is ok for that. No more than a couple of days. The check in was easy and the counter person was friendly. I...

"We had a good time but the only problem was when a lady started screaming for help in the middle of the night. It lasted for about 15 minutes. It is hard to go back to skeep after that. "

"The staff were friendly and hotel was clean. The lady checking us in asked about our stay. She provided a gift bag as my daughter was having a procedure at a nearby hospital. She also gave us a food brochure after asking if we were planning to dine out. Definitely will stay again!"

"very patient and understanding"

"The gentleman at check in was so friendly and welcoming! The room was clean. The hotel itself seems it needs minor touchups to not make it look run down. The heating/cooling unit was making rattling noises when it wasn’t even on. Assuming it was from the wind outside. As for Hotels.com, I am unsure if we will book again. Seems it was a hassle at check in. They tried 3x to charge my card again for the entire cost. It flagged my card. "

"The pool and spa were down and wad unfortunate because that was a selling point for my kiddo on our long car drive. The hotel was clean and quiet. No other complaints "

"Good for the price"

"Very nice place, wonderful staff, clean, and very much enjoyed the in-room jacuzzi tub. Definitely was worth the upgrade. "