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Swiss-Belhotel Harbour Bay

3.5 star property
Bayside hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Swiss-Belhotel Harbour Bay

Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Minibar, in-room safe, desk, blackout drapes
Presidential Suite, 1 King Bed, Sea View | Minibar, in-room safe, desk, blackout drapes
Winery
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Gym
  • Pool
  • Room service
The current price is SAR 199
SAR 247 total
includes taxes & fees
12 May - 13 May

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Presidential Suite, 1 King Bed, Sea View

Presidential Suite, 1 King Bed, Sea View | Minibar, in-room safe, desk, blackout drapes

Presidential Suite, 1 King Bed, Sea View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 109 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

Deluxe King | Minibar, in-room safe, desk, blackout drapes

Deluxe King

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Hair dryer
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Deluxe

Grand Deluxe | Minibar, in-room safe, desk, blackout drapes

Grand Deluxe

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Sofa bed
Bathrobes
Spring water bathtub
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Hair dryer
  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite Non smoking

Living area | 32-inch LCD TV with cable channels, TV, DVD player

Presidential Suite Non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room Non Smoking

Minibar, in-room safe, desk, blackout drapes

Grand Deluxe Room Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

32-inch LCD TV with cable channels, TV, DVD player

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room 2 Single Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room 2 Single Bed

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Grand Deluxe Room

Minibar, in-room safe, desk, blackout drapes

Grand Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Non smoking

32-inch LCD TV with cable channels, TV, DVD player

Junior Suite Non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room 1 King Bed

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Jl. Duyung, Sei Jodoh Batu Ampar, Batam, Batam Island, 29432

What's nearby

  • Harbour Bay Ferry Terminal - 10 min walk - 0.9 km
  • Nagoya Hill Mall - 18 min walk - 1.6 km
  • BCS Mall - 3 min drive - 3.4 km
  • Grand Batam Mall - 3 min drive - 3.0 km
  • Batam Centre Ferry Terminal - 9 min drive - 9.3 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 28 min drive

Restaurants

  • ‪Wey Wey Seafood - ‬8 min walk
  • ‪Top 21 Resto & Lounge - ‬11 min walk
  • ‪Morning Bakery Harbour Bay - ‬5 min walk
  • ‪Golden Palace - ‬6 min walk
  • ‪Starbucks - ‬9 min walk

About this property

Swiss-Belhotel Harbour Bay

Hotel near Harbour Bay Ferry Terminal
Close to Nagoya Hill Mall, Swiss-Belhotel Harbour Bay provides a poolside bar, a terrace, and a coffee shop/cafe. Treat yourself to a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Chinese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Free self parking and extended parking
  • Limo/town car service, buffet breakfast (surcharge), and wedding services
  • Free newspapers, a ballroom, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 179 rooms have comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Rainfall showers, free toiletries, and hair dryers
  • 32-inch LCD TVs with cable channels and DVD players
  • Electric kettles, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Indonesian

Similar properties

Outdoor pool, open 6:00 AM to 6:00 PM, sun loungers

Four Points by Sheraton Batam

  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 123 reviews
The price is SAR 232
SAR 280 total
includes taxes & fees
19 May - 20 May
Four Points by Sheraton Batam

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free shopping center shuttle
  • Limo/town car service
  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Weekday buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 180,000 for adults and IDR 90,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Chinese Restaurant
  • Lobby Lounge and Bar
  • Swiss Cafe

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • Sauna

Family friendly

  • DVD player
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height desk
  • Phone accessibility kit
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 500000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: IDR 150000
  • New Year's Eve (December 31) Gala Dinner per child: IDR 150000

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 180000 for adults and IDR 90000 for children
  • Airport shuttle fee: IDR 205000 per vehicle
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Swiss-Belhotel Harbour Bay
Swiss-Belhotel Harbour Bay Batam
Swiss-Belhotel Harbour Bay Hotel
Swiss-Belhotel Harbour Bay Hotel Batam

Frequently asked questions

Does Swiss-Belhotel Harbour Bay have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Swiss-Belhotel Harbour Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swiss-Belhotel Harbour Bay?

Self parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Swiss-Belhotel Harbour Bay?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Swiss-Belhotel Harbour Bay?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Swiss-Belhotel Harbour Bay provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 205000 per vehicle applies.

Where is Swiss-Belhotel Harbour Bay located?

Situated near the bay, this spa hotel is within 1 mi (2 km) of Harbour Bay Ferry Terminal and Nagoya Hill Mall. Grand Batam Mall and BCS Mall are also within 3 mi (5 km).

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Swiss-Belhotel Harbour Bay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 233 out of 549 reviews
Rating 8 - Good. 237 out of 549 reviews
Rating 6 - Okay. 54 out of 549 reviews
Rating 4 - Poor. 16 out of 549 reviews
Rating 2 - Terrible. 9 out of 549 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay at Swissbel harbour bay
Stayed 3 nights in Jan 2025

8/10 Good

ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good buffet

Very close to ferry terminal and the buffet was good to my taste
Stayed 1 night in Jan 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay with tub to soak at NYE, however, too little space for the restaurant and they clearly need to expand
Stayed 1 night in Dec 2024

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff. Clean location, close to ferry terminal
Stayed 1 night in Nov 2024

10/10 Excellent

Imelda

Liked: Cleanliness
Awesome
Stayed 2 nights in Jan 2025

10/10 Excellent

Pierre-Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hôtel in Batam by far! Excellent service and clean !
Stayed 8 nights in Sep 2024

8/10 Good

????

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a pleasant stay. The bed was comfortable and cleanliness was tip top condition. Less than 5 min walk from harbourbay ferry center. There is a 24hrs Spa which the price was reasonable. The hot water seem to be inconsistent, after you fill water for your bathtub, the water will not be hot for your shower. Another occurrence was that there was a power failure and my family and Myself were trap in the lift for about 1minute. The Front Office Manager personally text myself and apologies for the incident. Great customer service but hope it wont happen again as it could be scary for a complete darkness for my young kid.
Stayed 2 nights in Apr 2025

6/10 Okay

Nancy

All overall should be good
Stayed 4 nights in Dec 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose to stay here in the Presidential Suite during our short getaway to celebrate my husband’s birthday. We were very pleased with the high level of attention to detail shown by Maya and her team. She made sure our check in process was seamless, and even prepared the room with a surprise for my husband, complemented with a personal note from the hotel team. The room itself was huge, with two toilets, of which one had an area to shower as well. There was a dining room, living area and the bedroom. The bedroom was large enough for a king sized bed and an extra rollaway bed we requested for. The bedroom also had a walk in wardrobe. While the hotel is not the newest, the property itself is clean enough for a short getaway and we look forward to staying in the newly renovated hotel the next time we visit Batam. It is easy to get transport from the hotel to the big malls. It is walking distance from Harbour Bay Ferry Terminal, and to awesome seafood joints like Wey Wey Seafood and Baycity Seafood. It was worth it traveling to Batam and trying out staying in the big suite!
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its a pleasant stay.
Stayed 3 nights in Apr 2023

10/10 Excellent

Subramaniam

Liked: Cleanliness
Very accessible. Great for a weekend getaway!
Stayed 1 night in Mar 2024

10/10 Excellent

Sarjune

Liked: Cleanliness, staff & service
Great place near the ferry terminal.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Nice stay

The staff are warm and made one feel welcomed. They provided prompt service, for example, they were fast when we asked for extra pillow. Moreover, the hotel location is within walking distance from the ferry terminal. The downside is that the water pressure seemed inconsistent and appeared slightly weak, especially for shower. It would be great if the room carpet is being vacuumed during room cleaning.
Stayed 2 nights in Nov 2024

10/10 Excellent

Azmi

Liked: Cleanliness, staff & service, property conditions & facilities
I like aboutvthe hospitality of the staff and the hotel is close to the ferry terminal for my transit on business. Thank you.
Stayed 1 night in Aug 2024

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2024

10/10 Excellent

Xiaoqing

Liked: Cleanliness, staff & service
location is very convenient
Stayed 1 night in Aug 2023

8/10 Good

JANE ENGPING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and big. Staff are friendly and polite.
Stayed 3 nights in Jun 2024

10/10 Excellent

SING SHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to be staying here, everything is wonderful. Especially the staff, always smiling, always welcoming.
Stayed 2 nights in Oct 2023

8/10 Good

HARIKRISHNAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice hotel to stay. Walking distance to the harbour and seafood restaurants and night clubs. Hotel is clean and comfortable. Many choices for breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Good room comfy bed
Stayed 1 night in Jun 2023

8/10 Good

KWEK

Liked: Cleanliness, staff & service, property conditions & facilities
Opposite hotel, massage available and around the area there are dinning options.
Stayed 1 night in Aug 2023

10/10 Excellent

Melvyn

Liked: Cleanliness, staff & service, room comfort

Overview of hotel facilities and staff

All staff are friendly, room well maintained including cleanliness . Good facilities provide
Stayed 9 nights in Dec 2023

10/10 Excellent

NOLITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 3 nights , requested non-smoking floor . Although we didn’t get a room with a good views, our room was comfortable enough .
Stayed 1 night in Jul 2024

10/10 Excellent

Hong Hwee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. It’s a very pleasure experience.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mohd

Liked: Cleanliness, staff & service, property conditions & facilities
Very near to the ferry terminal
Stayed 1 night in Jul 2023