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"A good sleep in quiet 3rd floor room ( lift available). Lovely, friendly and helpful staff. Decor a little dated. Clean and warm! Overall a great stay"

"Our second stay here. Staff very friendly and helpful. Breakfast is top rate"

"Great location, lovely setting and great staff. "

"This hotel defied my expectations. After staying in brand hotels for the majority of my week long stay in the UK, this hotel was a breath of fresh air. Great parking considering the area, warm service, and excellent room design and cleanliness that felt like staying at grandma's house in the best of ways, the only exception being the wonderfully modernized bathrooms. I'd recommend this hotel to anyone visiting the wonderful little spot that Conwy is."

"The room we were given a partial sea view, which was excellent. Our only criticism with the room was the layout, as there werent bedside tables on both sides, there was a big wardrobe, which could have been put elsewhere in the room. Other than that, it was excellent. "

"Does what is says on the tin"

"This hotel is a gem! It's in a lovely location and the staff are fantastic - so helpful and friendly. They were also great with our dog. The on site restaurant has a varied menu and the food is excellent. The rooms themselves are also comfortable and there is plenty of parking on site. We had a fab stay and would love to return."

"Perfect location, beautiful hotel, great staff"

"First time in The Imperial,not the last.Had an amazing stay,check in,all staff,lovely clean and comfortable bedroom.Enjoyed the pool and spa.Roll on next visit.Thank you"