Unhelpful staff,
Selectively dont understand English.
I contacted the accommodation through Hotels and directly on there own website to enquire if they could accommodate my food allergies before arrival with no reply, upon arrival I asked same question and was taken to a seat in the restaurant given a menu, staff walked away not answering my question, so left.
On 1st impression the building and room was pleasing to the eye, but when in condo there was a lot of short black hair throughout, on sofa, cushion covers, carpet, sticky black marks on floor and what resembled tobacco on carpet under sofa and a lot of ants around table, sink & fridge even though we had no foodstuff.
Condo had kettle, with no cups or glasses to drink from, there was 2 plates, bowls, fork & spoon but nothing to cook with.
We were in a Pool accessible room in which the outside was the most comfortable and clean area.