Biggest challenge was to walk up the steep long staircase to your rooms, it's not relaxing or comforting to even think of that "exercise "and didn't look forward to going back to hotel because of this. The staffs were friendly, helpful and courteous.
Upon arrival in my room, no shower curtains, a small piece of hair on the toilet turd, bathtub sink hole stopper didnt cap properly resulting water to drain and TV wasn't working... After some attempts I asked for a lower floor room ( to ease my leg pain from doing the hikes) and managed to get another room. Overall, my holidays would have been disastrous if nothing was done with the issues I had, however am so blessed to have these humble staff trying to help and managed to get things right. Thank you Anna and team.