10/10 Excellent
Lawrence
15 December 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was absolutely first class. While affable Ms. Tee is the one who handled my check-in, her colleague was equally all smiles and welcoming. They both donned new beautiful blue dresses ( I had stayed with them a couple of years ago). Check-in took less than 2 minutes. Ms. Tee spoke fluent English with a beautiful accent. My wife (who is Thai) and I felt very welcome by these two wonderful ladies. Our room was 1818 on December 14-15, 2024 because we had reservations at nearby Asia Hotel. The entire hotel smells a beautiful aroma. The room was like brand new with a beautiful bathroom/separate shower.
I had tea and fruits on the 8th floor where I got equally impressive customer service from Michael and Aung. Michael was there a few years ago when I stayed with them. In the morning, I went to the gym and it was a breeze. It was spacious, very clean and well equipped.
Check out was equally impressive because we simply gave MsTee and her smiley colleague. I couldn’t read her name tag because she wasn’t the one serving us but she was very welcoming with a smile. What a check out!! It took a second and Ms. Tee and her colleague bid us farewell with all smiles and remarkable vibe.
This hotel is a jewel for any visitor who wants to feel valued and respected. It has a feel of someone’s home. Plus only a 5- minute walk to Ratchathewi BTS. It is also connected to the Każeń Japanese restaurant - which has the best Japanese food I have
Lawrence
Stayed 1 night in Dec 2024