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"China (Cheena) looked after us so well. She did everything, cooking , cleaning, driving us to ski resort. Our train was cancelled and they came to pick us up at Bandai Altima at a cost which was terrific. There actually is a bus from Koriyama to the Ski Resort however the bus station seemed unable to tell us that. It would have been good information from Reitopia also. Anyway it was very kind to pick us up. The menu is a bit limited and it seemed there were other things to eat, if you were in the know."

"Lovely onsens on top floor, nice spacious warm change rooms, nice relaxing lobby/lounge area, exceptional dinner, traditional Japanese with a touch western fusion and nice helpful staff. It was winter so it was cold to walk around, would love to come back Spring or Autumn "

"Good service"

"Need to walk a distance. Room no air conditioning.. very stuffy."

"Amazing experience in an amazing part of Japan. Highly recommended!"

"Nice area of hotel and huge property. But Breakfast is so busy which I don't like."

"Higashiyama onsen is a lovely, narrow canyon on the outskirts of Aizuwakamatsu. The red and blue sightseeing buses stop within 150 yards of the hotel. The onsen baths are not too hot. The food is great. Our room was a regular one and was spacious. All in all it was a very nice place. "

"Good motorcycle parking and access to amazing roads. "

"The room was on the top floor overlooking the lake but the trees blocked most of the view. The size of the room was good and the bed was comfortable. It would have been good to have smaller pillows available in the room. I ended up rolling up a towel to make a smaller pillow. Meals were included in the stay and there was plenty of variety. Only real bummer is that I think I left my Prescription Progressive Glasses in the room and can't get anyone to pick up the phones & check!"