Search Cottages in Ban Ruean

"Family friendly hotel in downtown Chiang Mai. Convenient access to major attractions etc. "

"Fantastic staff and service. "

"We were staying in the hotel when the earthquake struck on March 28. The management and staff were extraordinary in their response to the emergency - compassionate, calm and practical. After evacuating into the 97 degree's heat they provided us with water. 3 hours later sandwiches came out. Management provided regular updates. I have never been treated so well by a hotel under such difficult circumstances. Truly remarkable - a credit to Marriott, Chaing Mai and Thailand."

"My stay was wonderful. The staff is so friendly and welcoming."

"Beautiful location. Peaceful surroundings. Poolside space is very limited. Very limited options to eat outside the hotel within walking distance. Quality of service in the restaurant was very inconsistent, enthusiasm of the friendly staff could not compensate for lack of training and poor service management. We sat one night with dirty plates for almost an hour. Spacious rooms, but lacking some basic furniture like drawers / shelves for clothing, and towel rail. No available shade / parasols for...

"great location"

"We arrived at the property close to midnight, but the lobby was empty, and we had to wait for 10 minutes before anyone appeared to assist us. Unfortunately, the staff did not apologize for the delay, and the check-in process took even longer than expected."

"It was a very nice hotel but the beds were a little hard. They gave us nice snacks and the breakfast buffet was very good."