Find all hotels by ALH Group in Balmoral from SAR 254

"Excellent service and huge room "

"Fantastic location, excellent food and very accommodating when I needed to leave my car parked in their parking - no extra charge"

"Clean and tidy room, efficient service."

"Lovely lady checked us in. We had an event to go to so arrived early just to park but our room was ready so we were able to check in. Received a complimentary upgrade. Stayed in Room 931 and it was fabulous! Exceeded our expectations! Room was well appointed, spacious and had the regal luxury look. Loved the robes, slippers and complimentary waters and snacks. It was spacious and the bed & pillows were extremely comfortable. Would definitely stay again! Our only feedback was we were charged credit card fees of $5.28 when we checked in yet we don’t have credit cards. We weren’t advised of the charges at the time and didn’t realise until we got all the way home and received the invoice via email. If there were going to be charges to use a Visa Debit Card, we should have been advised and given the opportunity to use the savings option on our card. Any fees should be clearly communicated. Other than this, the stsy was fabulous!"

"Great views from the 62nd floor. "

"Staying at The Star Grand Brisbane made our first visit to Brisbane all the more enjoyable. The customer service was phenomenal and the hotel property conditions were impeccable. We also enjoyed the casino, with its friendly and professional dealers. We look forward to returning to the hotel so we can also enjoy the soon to open pool."

"Nicely renovated rooms. Clean and comfortable."

"Great area to walk if you don't have a car."

"The staff were very friendly and happy to help. The room was very clean."