Brisbane Convention and Exhibition Centre - 4 min drive
Getting around
South Bank Station - 16 min walk
Brisbane Airport (BNE) - 26 min drive
Restaurants
The Pancake Manor - 7 min walk
Roti Place - 8 min walk
The Waterline Restaurant - 2 min walk
Kadoya - 8 min walk
Jackpot Dining - 9 min walk
About this property
The Star Grand Brisbane
Property highlights
Located close to South Bank Parklands and Brisbane Convention and Exhibition Centre, The Star Grand Brisbane provides a casino, dry cleaning/laundry services, and an outdoor entertainment area. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with 2 bars and a conference center.
Additional perks include:
Cooked-to-order breakfast (surcharge), valet parking (surcharge), and concierge services
Meeting rooms, evening entertainment, and an elevator
Smoke-free premises, luggage storage, and a 24-hour front desk
Room features
All 340 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
Blackout drapes/curtains and window screens
Wardrobes/closets, free infant beds, and coffee/tea makers
Languages
English
Property amenities
Restaurants on site
Babblers
Cicada Blu
Sokyo
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities or services will be unavailable from October 22 2024 to February 28 2025 (dates subject to change):
Swimming pool
The property will be renovating from August 29 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Saturday:
Fitness facility
Outdoor pool
Sauna
The following facilities are closed on Thursday and Friday:
Fitness facility
Outdoor pool
Sauna
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately AUD 40 for adults and AUD 40 for children
Self parking fee: AUD 45 per day
Valet parking fee: AUD 65 per day
Rollaway bed fee: AUD 60.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
We should mention
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Property is also known as
The Star Grand Brisbane Hotel
The Star Grand Brisbane Brisbane
The Star Grand Brisbane Hotel Brisbane
Frequently asked questions
Is The Star Grand Brisbane pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Star Grand Brisbane?
Self parking is available for AUD 45 per day. Valet parking is available for AUD 65 per day.
What time is check-in at The Star Grand Brisbane?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at The Star Grand Brisbane?
Check-out is at 11:00 AM.
The Star Grand Brisbane Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
How this is 5 star resort has me beat
Service was terrible at any restaurant or bar in the casino
Room service took over an hour and a half
Drinks were inconsistent always tasted different
Casino dealers were miserable
Never advised pool and facilities werent available untill march
Waste of money
Kieran
Stayed 2 nights in Dec 2024
10/10 Excellent
Daniel
1 January 2025
Daniel
Stayed 1 night in Dec 2024
10/10 Excellent
Michelle
Traveled with family
1 January 2025
Liked: Amenities
Beautiful place to stay
Great food, great views and fabulous staff!
We will be back once the price of rooms decrease!
Service from staff was great. Room was excellent. Enjoyed our stay. Shame all the facilities werent up and running. Just means we will have to go back.
Loved the experience ... but for that price we expected the facilities to be up and running..No pool..Sauna..Spa..Gym etc...It left a bad taste in our mouth as we were geared up for the full experience.Plus the casino was a bit lame and small for the size of the establishment it almost seemed like it was old and needed a refirb.As i say we loved it but just missed the mark for usin some areas.
Luxurious, large spacious suites with spectacular views of the Brisbane river overlooking Southbank Parklands, from river view suites.
Also, little things count, nice toiletries and a descent hair dryer.
I can’t recommend that you stay here right now. The hotel doesn’t advertise it, but it is clearly doing a soft open. The pool isn’t ready. The gym isn’t ready. Many of the restaurants are not finished. The staff at the restaurants that are open are not of the calibre you would expect and the experience is sorely lacking (here’s looking at you Azteca). There are lots of kinks to be worked out still. The hotel doesn’t tell you this in advance and charges room rates that do not reflect the unfinished state of the property. It will be great once it’s properly up and running, but right now it’s a bit of a mess. In the meantime, stay at a legitimate five star hotel.
Windows were not thick enough so you heard all the traffic noise day and night.
They tell you that the mini bar is included, but it is not replenished during your visit.
We stayed in the Skyline City Suite - room 1658. Stunning space. Ample room, large dining table, couch and butlers kitchen tucked away. Everything was clean and beautiful. Free mini bar was a plus!
Zahara
Stayed 1 night in Oct 2024
10/10 Excellent
Edin
8 October 2024
Liked: Property conditions & facilities
Magic moments
It’s was our romantic weekend away and we couldn’t ask for more. The hotel is breathtaking the interior incredible and the chic vibe. Special thanks for the beautiful polish lady at the reception very welcoming and helpful.
Pool and leisure centre not open. Room quality excellent. Location and view excellent. Room service food below average. Paid via Wotif but Star Grand reception insisted had not been paid and charged us twice. Still trying to sort out a refund from Star Grand. Definitely a few teething problems.