The property is tidy, clean, organized, intimate and festive. There are only 3 rooms so quaint, which is appropriate for the small town of Ballena. Our room was clean, organized and well stocked for the traveler (beach towels, umbrella, hangers, drying rack, safe, mini kitchen..). AC works well and wifi is strong. There is key code for the gate so secure at night. Scott knows the quality adventure companies too! He provides detailed instructions for check in and recommendations for dining, activities, etc.