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Poza Clara Sanctuary Hotel

3.0 star property
Hotel with a nearby private beach, a short walk to Laguna Bacalar Ecological Park

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Photo gallery for Poza Clara Sanctuary Hotel

Exterior detail
Property grounds
Superior Room, 1 Queen Bed, Balcony | Terrace/patio
Front of property
Standard Double or Twin Room, Pool View | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Air conditioning
The current price is SAR 263
SAR 328 total
includes taxes & fees
26 Mar - 27 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Deluxe Room, 1 King Bed, Pool View

Highlights

Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Ceiling fan
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Balcony

Superior Room, 1 Queen Bed, Balcony | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Superior Room, 1 Queen Bed, Balcony

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Ceiling fan
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double or Twin Room, Pool View

Standard Double or Twin Room, Pool View | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Double or Twin Room, Pool View

Highlights

Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Smart TV
Ceiling fan
Private bathroom
Hair dryer
  • 24 sq m
  • Sleeps 5
  • 2 Double Beds

About the neighborhood

Map
calle 26 entre av.3 y av. 5, Bacalar, QROO, 77930

What's nearby

  • Laguna Bacalar Ecological Park - 4 min walk - 0.4 km
  • Fort of San Felipe - 5 min walk - 0.5 km
  • Municipal Spa of Bacalar - 13 min walk - 1.2 km
  • Cenote Negro - 4 min drive - 2.2 km
  • Cenote Cocalitos - 7 min drive - 6.0 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪La Playita - ‬3 min walk
  • ‪Restaurant el Barril de Bacalar - ‬6 min walk
  • ‪I Scream Bar - ‬4 min walk
  • ‪Finisterre Bacalar - ‬3 min walk
  • ‪Yerbabuena - ‬2 min walk

About this property

Poza Clara Sanctuary Hotel

Hotel near Laguna Bacalar Ecological Park
At Poza Clara Sanctuary Hotel, you can look forward to a terrace, a garden, and a bar. The on-site local and international cuisine restaurant, Bahareque, offers breakfast, brunch, and lunch. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Full breakfast (surcharge), smoke-free premises, and a dock
  • Coffee/tea in the lobby and luggage storage
Room features
All guestrooms at Poza Clara Sanctuary Hotel boast thoughtful touches such as private pools and air conditioning, in addition to amenities like free WiFi and separate sitting areas.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch Smart TVs with Netflix, streaming services, and premium channels
  • Separate sitting areas, free tea bags/instant coffee, and coffee/tea makers

Languages

English, Spanish

Similar properties

Exterior

Aktun Bacalar

  • Pool
  • Free WiFi
  • Air conditioning
  • Bar
9.4 out of 10, Exceptional, 43 reviews
The price is SAR 281
SAR 349 total
includes taxes & fees
6 Apr - 7 Apr
Aktun Bacalar

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: MXN 250 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bahareque

Things to do

  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool
  • Private pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Direct access to a private beach
  • Dock
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • Netflix
  • Private pool
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Electrical adapters
  • Iron/ironing board
  • Safe
  • Separate sitting area
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets stay free
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 150.0 per night
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 250 for adults and MXN 200 for children
  • Rollaway bed fee: MXN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Poza Clara Sanctuary
Poza Clara Sanctuary Hotel Hotel
Poza Clara Sanctuary Hotel Bacalar
Poza Clara Sanctuary Hotel Hotel Bacalar

Frequently asked questions

Does Poza Clara Sanctuary Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Poza Clara Sanctuary Hotel pet-friendly?

Yes, dogs are allowed at this property.

How much is parking at Poza Clara Sanctuary Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Poza Clara Sanctuary Hotel?

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Poza Clara Sanctuary Hotel?

Check-out is at noon.

Where is Poza Clara Sanctuary Hotel located?

Located in Mario Villanueva Madrid, this hotel is within a 10-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar. Fort of San Felipe and Canal de los Piratas are also within 10 minutes.

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Poza Clara Sanctuary Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 60 out of 92 reviews
Rating 8 - Good. 21 out of 92 reviews
Rating 6 - Okay. 6 out of 92 reviews
Rating 4 - Poor. 3 out of 92 reviews
Rating 2 - Terrible. 2 out of 92 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

catrin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Mexican hotel walking distance to the central plaza and 15 minute walk to quiet beach club. Cooking facilities could have been better and only one plate provided.
Stayed 3 nights in Jan 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. As other travellers mention the beds are rock hard. Also we had to ask for a blanket. They are availible if you ask. Pool is nice and location is great in the center. Stayed in superior room with balcony.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very attentive. Great location. Nice quaint hotel! Would stay here again
Stayed 1 night in Jul 2024

10/10 Excellent

arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to restaurants, bars and the lagoon. Good breakfast and very kind staff. We also received a complementary bag.
Stayed 3 nights in Oct 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posa Clara Hotel, friendly staff, nice a cozy, good location, excellent food and service. We comeback!
Stayed 2 nights in Nov 2022

6/10 Okay

Brent

Liked: Staff & service
Poza Clara is good value for the price (especially as hotels are getting more expensive in Bacalar). We stayed in the junior suite. The room looked better in photographs, but it was OK. Good AC, and surprisingly quiet for a room that faced the street. The bed was very hard. I like a firm mattress, but this bed was so firm it was uncomfortable. A mattress topper would make a big difference in quality of sleep. The kitchenette had the basics. There is no dining or sitting area inside the suite, so it’s basically a regular hotel room with a sink, fridge, and 2 burner cook top. The location is great. Close to the park and lots of restaurants, shops, etc.
Stayed 3 nights in Jan 2025

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom did not flush and door knob needed to fix. The staff were extremely helpful. It was close to the lagoon and to the park. Very clean.
Stayed 1 night in Jun 2024

6/10 Okay

Blake

Liked: Staff & service
Disliked: Cleanliness, room comfort
Nice staff, and a cool place. Unfortunately there was mildew in the room, and the bed was uncomfortable. I did enjoy the breakfast though.
Stayed 3 nights in Feb 2023

8/10 Good

Taylor

Liked: Cleanliness, staff & service, amenities
I liked the location of this hotel. It’s in a quiet area, but only three blocks to the center square. They have a beach club with kayaks included and an on site restaurant. The only thing I didn’t like were the rock hard beds. It made getting a good night sleep very difficult.
Stayed 4 nights in Apr 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolutely stunning little boutique hotel. The staff was very friendly and helpful. Tons to do in walking distance but I did drive. There is parking at the hotel but it’s a little tight so I just parked on the street. I didn’t know ahead of time that the hotel also had a private lagoon club. You can order food and drinks there that they will send down from the restaurant. This was definitely helpful when all of the other lagoon clubs were super packed on the weekends.
Stayed 4 nights in Oct 2023

8/10 Good

Jose Antonio Zapata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente desde la atención y detalles de Perla hasta las instalaciones como la habitación que esta equipada con una cocineta básica y un bonito balcón con hamaca. Lo único que pondría en contra es que algo tenia el agua que tras bañarse los ojos se me enrojecían, como algún tipo de reacción alérgica, desconozco si sea del agua municipal o las tuberías del hotel. Asimismo otro punto en contra es el cobro de $300 para ingresar la hielera al club de playa, debería ser algo que como huésped ya se incluya para mayor disfrute de las instalaciones.
Stayed 6 nights in Mar 2025

10/10 Excellent

Felipe

Stayed 3 nights in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Janett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó el hotel, las instalaciones muy bonitas, el jardín, alberca y habitación muy amplia, con amenidades. Cuenta con club de playa y también las instalaciones son bonitas.
Stayed 4 nights in Dec 2024

6/10 Okay

Justine

Stayed 3 nights in Dec 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

GAELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Su club playa maravilloso, el trato del personal inigualable, muy cerca de todo.
Stayed 3 nights in Oct 2024

10/10 Excellent

María del Pilar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Diana

Stayed 3 nights in Aug 2024

10/10 Excellent

MINHWAN

Stayed 1 night in Aug 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Saul Enoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es hermoso! Mi familia quedó encantada con este lugar. Además tiene un club de playa gratuito donde te prestan el Kayak para explorar la Laguna de Bacalar, esto sin costo extra. El personal del hotel muy amable.
Stayed 2 nights in May 2024

2/10 Terrible

Aldo Cesar

Stayed 1 night in Apr 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people, location and amenities!
The service was very good and the people there were kind, appreciative for our visit and very helpful to us. To pool is very cute and while we did not use it, the people that did seemed to enjoy it. The location is ideal... just a couple blocks away from the main square - close to walk, far enough that you didn't hear all of the noise. Lots of restaurants and bars very close, making it a fun time for us. The only problem was that the bed is very hard and uncomfortable - even getting a mattress topper for extra padding would have made this much more enjoyable. Otherwise, good prices, great service and a wonderful trip.
Stayed 3 nights in Dec 2023