Calle 10 Mza. 15 Lt. 4, entre Av. 9 y Av. 11 Col. Cent, Bacalar, QROO, 77930
What's nearby
Municipal Spa of Bacalar - 9 min walk - 0.8 km
Fort of San Felipe - 13 min walk - 1.2 km
Laguna Bacalar Ecological Park - 3 min drive - 1.8 km
Cenote Cocalitos - 5 min drive - 4.7 km
Cenote Azul - 5 min drive - 4.9 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive
Restaurants
La Bendición Dios - 8 min walk
Albahaca - 7 min walk
Restaurant el Barril de Bacalar - 10 min walk
Cafe Tito - 12 min walk
Ajal - 10 min walk
About this property
Hotel Hacienda Bacalar
Hotel near Lake Bacalar
At Hotel Hacienda Bacalar, you can look forward to a terrace, a garden, and a library. In addition to an outdoor entertainment area, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks at this hotel include:
An outdoor pool
Free self parking
Local cuisine breakfast (surcharge), a water dispenser, and a 24-hour front desk
Barbecue grills, tour/ticket assistance, and smoke-free premises
Room features
All guestrooms at Hotel Hacienda Bacalar boast comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
Bathrooms with showers and shampoo
32-inch LED TVs with digital channels
Wardrobes/closets and daily housekeeping
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Food and drink
Local cuisine breakfast available for a fee daily 7:30 AM–11:00 AM: MXN 70-150 for adults and MXN 60-120 for children
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
Library
Water dispenser
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Tour/ticket assistance
Outdoors
BBQ grill(s)
Garden
Outdoor entertainment area
Outdoor furniture
Picnic area
Terrace
Accessibility
This property does not have elevators
More
Shared refrigerator
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Private bathroom
Shampoo
Shower
Soap
Towels
Entertainment
32-inch LED TV
Digital channels
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child per adult, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for local cuisine breakfast: approximately MXN 70 to 150 for adults, and MXN 60 to 120 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
We should mention
This property does not have elevators
There is limited hot water on site
No pets and no service animals are allowed at this property
Property is also known as
Hotel Hacienda Bacalar
Hacienda Bacalar
Hotel Hacienda Bacalar Hotel
Hotel Hacienda Bacalar Bacalar
Hotel Hacienda Bacalar Hotel Bacalar
Frequently asked questions
Does Hotel Hacienda Bacalar have a pool?
Yes, this property has an outdoor pool.
Is Hotel Hacienda Bacalar pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Hacienda Bacalar?
Self parking is free at this property.
What time is check-in at Hotel Hacienda Bacalar?
Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. After-hours check-in is not available.
What time is check-out at Hotel Hacienda Bacalar?
Check-out is at noon.
Where is Hotel Hacienda Bacalar located?
Situated near the beach, this hotel is within 1 mi (2 km) of Municipal Spa of Bacalar and Lake Bacalar. Cenote Negro and Fort of San Felipe are also within 15 minutes.
Hotel Hacienda Bacalar Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Friendly staff. Big room. Good shower. Complimentary drinking water available.
Pamela
Stayed 4 nights in Feb 2023
6/10 Okay
Daniel
Traveled with family
10 July 2022
Liked: Cleanliness, staff & service
Disliked: Room comfort
Don't let the pool fool
Good deal but the beds were really hard and the pillow(not pillows) sucked. Gave me a control for my room t.v without batteries and it didn't even work. There was no water in the bathroom when we got there so I had to tell them to turn the pump on. Very rural it's good if you want to save money. I was going to get two nights here but my back was hurting in the morning. Nice pool
Good location , staff was always friendly and available.
Verified traveler
Stayed 4 nights in Mar 2020
8/10 Good
Verified traveler
Traveled with partner
3 February 2020
Liked: Cleanliness, staff & service, amenities
Hotel only had about 30 rooms, so was nice not to be in a large hotel. All staff very nice. Rooms were large. Rooms could have used another end table or some kind of dresser if staying longer, as nowhere to really unpack your stuff.
Verified traveler
Stayed 3 nights in Jan 2020
2/10 Terrible
Verified traveler
Traveled with family
18 January 2020
Disliked: Cleanliness, staff & service
No water pressure, staff was rude and dismissive, everything the hotel offers is very limited. Awful experience
Verified traveler
Stayed 6 nights in Jan 2020
6/10 Okay
Juice
12 January 2020
Liked: Staff & service
Disliked: Cleanliness
Great front desk attendance. Not properly cleaned before check in, hair in shower and floor. Needs a deep clean. Very loud, everything echoes from other rooms and hard to sleep. WiFi was very bad for long periods all over the property. It’s a budget place (but still not cheap) but there is no excuse for lack of basic cleanliness and being kept awake late because of loud people on and around the property.
Great, safe, clean hotel! Breakfast was eggs & beans or fruit with juice or coffee. AC worked great, hot water and WiFi not so much. The lobby area has WiFi. Close enough to walk everywhere. My only suggestion would be to have drinking water offered in the lobby to refill water bottles. I didn’t like having to buy bottled water from the store, I rather pay the hotel more and reduce the plastic consumption by refilling my reusable bottle.
Amber
Stayed 1 night in Jun 2019
6/10 Okay
Olena
29 May 2019
Liked: Cleanliness, room comfort
The check in was not great
The check in experience was really bad. The receptionist was rude. Started talking to other customers on the middle of check in and when I pointed that out said that he is not willing to lose any business because of this check in ...
Breakfast is very basic either eggs with beens or fruit, not both. The instant coffee was not good and weak 😔
We had a lovely stay. The premises was spotless. The staff was super accommodating and friendly. The wonderful breakfast and pool was a real bonus. I would highly recommend and hope to return myself.