Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive
Restaurants
La Bendición Dios - 17 min walk
Albahaca - 9 min walk
Cafe Tito - 20 min walk
Ajal - 3 min drive
Taqueria el Trompo de K'los - 4 min drive
About this property
Hotel Casa Caracol Bacalar Lagoon
Hotel near Lake Bacalar
Consider a stay at Hotel Casa Caracol Bacalar Lagoon and take advantage of a terrace, a garden, and an outdoor entertainment area. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
Free self parking
A dock, tour/ticket assistance, and luggage storage
Outdoor furniture and a 24-hour front desk
Room features
All guestrooms at Hotel Casa Caracol Bacalar Lagoon boast perks such as air conditioning, as well as amenities like free WiFi and free bottled water.
More conveniences in all rooms include:
22-inch flat-screen TVs with digital channels
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Guest services
24-hour front desk
Housekeeping (once per stay)
Luggage storage
Tour/ticket assistance
Outdoors
Dock
Garden
Outdoor entertainment area
Outdoor furniture
Terrace
Accessibility
This property does not have elevators
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Down comforter
Bathroom
Shower
Entertainment
22-inch flat-screen TV
Digital channels
Food and drink
Free bottled water
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Casa Caracol Bacalar Lagoon
Hotel Casa Caracol Bacalar Lagoon Hotel
Hotel Casa Caracol Bacalar Lagoon Bacalar
Hotel Casa Caracol Bacalar Lagoon Hotel Bacalar
Frequently asked questions
Is Hotel Casa Caracol Bacalar Lagoon pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Casa Caracol Bacalar Lagoon?
Self parking is free at this property.
What time is check-in at Hotel Casa Caracol Bacalar Lagoon?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Hotel Casa Caracol Bacalar Lagoon?
Check-out is at noon.
Where is Hotel Casa Caracol Bacalar Lagoon located?
Situated in Bacalar, this hotel is within a 15-minute walk of Cenote Negro and Municipal Spa of Bacalar. Cenote Esmeralda and Fort of San Felipe are also within 1 mi (2 km).
Hotel Casa Caracol Bacalar Lagoon Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 6 reviews" "
10 - Excellent
1
Rating 8 - Good. 2 out of 6 reviews" "
8 - Good
2
Rating 6 - Okay. 1 out of 6 reviews" "
6 - Okay
1
Rating 4 - Poor. 0 out of 6 reviews" "
4 - Poor
0
Rating 2 - Terrible. 2 out of 6 reviews" "
2 - Terrible
2
6.4/10
Cleanliness
7.4/10
Staff & service
5.2/10
Amenities
5.6/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
6/10 Okay
MARIA, El Paso
Traveled with family
1 January 2023
Liked: Staff & service, amenities
The address indicated in the web of 609 Costera Bacalar is totally wrong, is located some kilometers north of Bacalar town, please correct that.
Einzigartig ist die Lage und Bauweise der Unterkunft und die Nähe am Wasser.
Vom Service bis zur Ausstattung war alles mangelhaft. Von der Toilette bis zur Wand waren 1,5 Smartphonelängen Platz. Das angebotene Wasser war 1 1/2 Jahre abgelaufen. Die Auflagen der Matratzen waren verdreckt. Wir haben uns geekelt. Der Preis war absolut überteuert.