Av. 5 No. 258 Entre calles 30 y 32, Col. Centro, Bacalar, QROO, 77930
What's nearby
Laguna Bacalar Ecological Park - 3 min walk - 0.3 km
Lake Bacalar - 6 min walk - 0.6 km
Fort of San Felipe - 9 min walk - 0.8 km
Municipal Spa of Bacalar - 17 min walk - 1.5 km
Cenote Cocalitos - 8 min drive - 6.8 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive
Restaurants
La Playita - 7 min walk
I Scream Bar - 8 min walk
El Sazón a la Mexicana - 4 min walk
Finisterre Bacalar - 6 min walk
Yerbabuena - 3 min walk
About this property
Hotel América
Hotel near Laguna Bacalar Ecological Park
Hotel América provides amenities like 4 beach bars and laundry facilities. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
Free self parking
An area shuttle, a water dispenser, and a front-desk safe
Luggage storage, tour/ticket assistance, and concierge services
Room features
All guestrooms at Hotel América boast comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
Bathrooms with showers and free toiletries
32-inch TVs with digital channels
Ceiling fans and daily housekeeping
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Area shuttle (surcharge)
Food and drink
4 beach bars
Family friendly
Laundry facilities
Conveniences
Front-desk safe
Water dispenser
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Tour/ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Front entrance ramp
Smooth flooring in public areas
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
More
Designated smoking areas
Shared microwave
Shared refrigerator
Room amenities
Bedroom
Air conditioning
Bed sheets
Ceiling fan
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels
Entertainment
32-inch TV
Digital channels
More
Iron/ironing board (on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 7:00 AM - midnight
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
We should mention
This property does not have elevators
Property is also known as
Hotel America Bacalar
America Bacalar
Hotel America
OYO Hotel América
Hotel América Hotel
Hotel América Bacalar
Hotel América Hotel Bacalar
Frequently asked questions
Is Hotel América pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel América?
Self parking is free at this property.
What time is check-in at Hotel América?
Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Hotel América?
Check-out is at noon.
Where is Hotel América located?
Located in Mario Villanueva Madrid, this beach hotel is within a 10-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar.
Hotel América Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff were very nice. They kept our bags for 3 hours after the checkout as we were in a tour. Definitely recommended. The area is also very close to evrything
Clean rooms ... A bit noisy, with it being a small town, there are roosters singing and dogs barking quite often. If you don't mind that, it was a pleasant stay... Felt safe at all times. The whole town of Bacalar is very safe. Locals are very friendly.
Easy check in although we tried to pay with card and the card reader wasn’t working for us. They have filtered water around the property which helps with those hot days. The room AC worked well, the water got hot immediately. The wifi was great and didn’t go down the whole time we were staying there. Short walk to everything.
Yesenia
Stayed 4 nights in Feb 2022
8/10 Good
Verified traveler
10 January 2022
Liked: Room comfort
Okay for the price
It’s okay for the price but nothing special.
The location is good and the rooms are quite big but that’s about it.
La aparencia del hotel se mira bien pero la cama solo tenia una sabana y las toallas un poco viejas el recepcionista cuando me registre me quedo a deber el cambio y salimos y seguia sin cambio asi que nunca me regreso mi dinero del cambio.
It was okay because we had no better affordable options at the time, but next time I would pick a different place.
Heather
Stayed 1 night in Mar 2020
6/10 Okay
Alexander
Traveled with family
6 January 2020
Disliked: Staff & service
cheating with extra charges
nobody speaks English. Not a single word. I used Google Translate and then I realized that they asked for extra 711 pesos (CAD $53). I asked what exactly those charges are. The lady called somebody several times and I had to ask again to explain what are those charges. Finally I received the key after 30 minutes. No extra charges. Luckelly it was the only hotel which tried to charge exra. All other hotels never asled me for any extra charges during my stay in Mexico.
Close to the plaza, night clubs and lagoon!! Good to just sleep their.
Verified traveler
Stayed 4 nights in Apr 2019
6/10 Okay
Verified traveler
22 January 2019
Liked: Staff & service, room comfort
Good stay
Good stay but this hotel just echoes all of the noise from the street and if someone is outside talking it sounds like they are in your room.
Verified traveler
Stayed 2 nights in Jan 2019
8/10 Good
Edin
21 January 2019
Liked: Cleanliness, staff & service, room comfort
Great place for a budget
Great place to stay if you are on a budget. The place is clean and the staff is really nice. It is not fancy at all but it has hot water and the internet is great. I would stay there again.