Find Hotel with a Concierge in Azrou Melloul

"We stayed at The Source for 2 nights in April 2025. We are a family of 6 and booked 3 twin rooms. The first thing to say about the hotel, is that it is obviously owned by someone, or by a group of people, who know what quality looks like. The hotel looks exactly like the photos, It is a boutique hotel with some fantastic touches and facilities. The buildings, the pool, the Spa, and the gardens, are all fantastic. Tasteful, well designed, and incredibly well maintained. However, in stark contrast to the appearance, the management of this hotel is very very poor. I would summarise it by saying that the guest services team is a. absent, b. takes no ownership for the client experience, and c. lacks any empathy for what a client may expect when booking and staying in a property like this one. As soon as we checked in, there were clues all around that the management was not engaged in the client experience. We saw guests being poorly served and becoming frustrated, numerous gaps in the organisation, some of which were explained away by the fact that the hotel 'had just hosted a wedding', and an on-site team that looked tired and disinterested. The biggest challenge with our own stay, was the checkout. We were leaving early for a 10.50am flight, and discussed the arrangements with the reception the day before. We agreed that we would order a taxi at 8am, for an 8.30am collection. Sounds easy? You would think so, but for some reason the reception failed to mention that they woul"

"I loved it My family too"

"Amazing stay. Polite and helpful staff, great facilities. "

"Lovely hotel in a quiet and tranquil area"

"All of the staff was friendly and helpful from the front desk to the restaurant I will definitely go back with friends "

"This is actually a really great hotel. It's far enough out of the centre to have reasonable air quality (a major problem in central areas of Marrakesh), although this means you need a car/taxi to get into town. Lovely, tranquil landscaped setting. The pool was warm enough for a pleasant swim at the start of December. Food in the restaurant is really good. Good breakfast, too. Pleasant, friendly staff. A good choice for Marrakesh!"